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Customer reviews

Rating 4.6 out of 5 stars with 1400 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,400 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ADD IN WALL POWER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this on my other televisions that I had purchased so it was a no brained for my 85” Samsung television. It makes your televisions and sound bars,etc appear as if they are floating. If makes a difference , if you are spending a lot of money then it is worth the investment. Go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Service Order Clarification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an in wall power box with my purchase online. With me being a total tech member if purchased at the sametime as the TV. It could be installed for free with the installation of the TV. Had to chat with the service representative to ensure this was included in the work order. As there was nowhere to check installation when I purchased it online.

    I would recommend this to a friend
  • Pros mentioned:
    Cable management, Overall performance

    Rated 5 out of 5 stars

    Necessary for clean, neat wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this makes for a nice wall mount job. Cleaner than running wires down the wall. I don’t want to see wires. Other than that, it does what it’s supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Cable management, Overall performance

    Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, fast, thorough. The In wall power extension looks great. Hides unsightly cords and wires.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done with care by true professionals. I was happy with the quality and how well they respected my house. They took the time to clean up and left the room as it was prior to the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Ease of installation was great! Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable service. Very patient and knowledgeable technicians

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Tv installed by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great, no wires showing when tv was hung

    I would recommend this to a friend
  • Pros mentioned:
    Cable management, Overall performance

    Rated 5 out of 5 stars

    In wall cables kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and Geek Squad installed it all, so simple and cables are no longer visible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expert Installl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed tv quickly and efficiently and neatly

    I would recommend this to a friend
  • Pros mentioned:
    Cable management, Installation

    Rated 5 out of 5 stars

    hide those wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install. With the TV mounted on the wall, there are no exposed wires showing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Add-In Power Outlet Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these installed before by Best Buy teams and every time they have done a great job installing it. The guys were super tidy, professional and quick. It works just like it should. Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be a struggle to mount the tv and add and extension but this little device made it quick and easy. It provides a clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extension was a lifesaver. Easy install and works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cable management, Overall performance

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hides cables well, installed and can’t tell. Geek Squad did great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech-Geek Squad a great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my TotalTech to install a large OLED TV on my great room wall, Sono’s sound system, and Xbox X, re-install my Fire Stick, entered by subscriptions, configured, synchronized all my systems and I could not be happier with the service. Totaltech and the Geek Squad team members are worth every penny. They took their time, listened to what we wanted, offered meaningful suggestions, and pointed out equipment I bought that I did not need. Managed the returns and optional extras for me, so I did not have to go back to the Marks Street store, which is across town and a hassle with traffic. They respected the property, cleaned up after, took everything away including the old set, and gave me a direct number to call if I had any questions and issues post installation. I would recommend Totaltech, Geek Squad to anyone, good plan, and great technicians, and I am one that does not like or go for plans, a waste of money, Totaltech, Geek Squad is more than worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv quick and without leaving a mess, they are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I put these guys through the gauntlet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started them out with a 75" UHD Samsung, Bose 700 series soundbar & bass module, and in-wall hidden wiring on everything. They did great from stem to stern, made smart choices, coordinated everything wonderfully, made alternate suggestions to my original plan that made the outcome even better, were exceptionally informative - not only about all of my purchased items, but also about items for future purchase (already have been back for the suggested surround speakers). Thanks again Justin!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek installed everything quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mouth my tv ,all my electronics , they did everything perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! The fact that I can purchase items from other store for installation is even better.

    I would recommend this to a friend