Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 65 reviews
(65 customer reviews)Rating by feature
- Service3.2
Rating 3.2 out of 5 stars
- Professionalism3.4
Rating 3.4 out of 5 stars
- Expertise3.2
Rating 3.2 out of 5 stars
to a friend
Customers are saying
Customers highly value the overall performance of the Add On: LP Conversion kit, noting that the propane conversion functions as intended. There are no negative comments about the product.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The propane change over went smoothly. The service man knew what he was doing!
I would recommend this to a friendRated 5 out of 5 stars
LP conversion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were fast and through. they came in and got it done.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The conversion was easy. The setup guy did great. The installer did wonderful.
I would recommend this to a friendRated 5 out of 5 stars
Great parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for hook up of stove. Good quality and peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
small part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a lot of work to put in a very small part. dismantled 40% of dryer
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have item in order to have your stove work for propane
I would recommend this to a friendRated 5 out of 5 stars
LP conversion works just fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no issues using the factor supplied LP conversion kit.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff that arrived were very professional and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional went beyond call of duty. Very pleased
I would recommend this to a friendRated 5 out of 5 stars
Well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a good job with the gas conversion.
I would recommend this to a friendRated 5 out of 5 stars
No problems with installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All went well. Installation went well. No problems.
I would recommend this to a friendRated 1 out of 5 stars
bad deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been dealing with a range with no lp covertion kit for over three months . i spent 40K on appliances no one can get this done. i will never buy from best buy again . to top it off they damaged my hard wood floors when they brought the unit in and no one has been out to look at any of this. sedwick the claims company they use never returns my call.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi juan – I’m sorry you are having such a hard time getting your conversion completed, and that you’re having issue getting in touch with Sedgewick Claims Management, Inc. Please reach out to them at 1-855-832-1338 to follow up on your damage claim. Please also give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to see if we can help you out with that conversion.
Rated 2 out of 5 stars
Very difficult to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer had to take the machine totally apart to install. It wasn't sent with the order and it took three trips before I could use the dryer.
I would recommend this to a friendRated 2 out of 5 stars
opening for gas nozzle changing could be bigger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.changing over the dryer from gas to liquid propane took a very long time due to location the gas nozzle
I would recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not done properly, I ended up getting a blue and yellow flame that was too high, and some of my pots got black marks.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is about an ongoing issue nobody showed up got lots of emails
No, I would not recommend this to a friendRated 1 out of 5 stars
Md.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not even the right conversion kit so my burners do not work efficiently ! Zero stars! Would never recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
left me with gas leak for two days
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the man from the company bestbuy contracts with XPO Logistics did not put the correct pipe sealer on the connection and left me with gas leak for two days. I will never buy any service again from bestbuy
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Frankie. Thank you for taking time to share this with us. I sincerely apologize for this disappointment. This is absolutely not the level of service we aim to provide you. We appreciate hearing feedback like this as it can help us grow our services in the future. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Awful experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience with Best Buy. Original installer hooked it up wrong….gas leak is not ok. Multiple awful geek squad calls added to the misery.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad is a joke.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These people are not there to assistance. I had the most horrible experience dealing with these people and once of the worst was a supervisor...
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.