Customer Ratings & Reviews

The One for All remote works very well.....after the Geek Squad young man, Eric, programmed it.

The service I purchased was a re-programming of my programmable remote. The Geek Squad tech arrive on time and got right to work. Added some upgrades in addition to the re-programming. Was well worth the money paid for the service.

Perfectly installed (mounted) our tv and sound bar and did an excellent job of explaining the about our wireless remote, he was very knowledgeable and gave us some good tips and advice.

Almost without exception, over all the years that the Geek Squad has been a part of Best Buy, I've had unparalleled good experiences. Those who know how obsessive I can be would understand that that's really high praise! As an aside, Best Buy has been my favorite "toy store for big boys" since they were one store (Sound of Music) in Minneapolis, MN. My go-to guy there just happened to be the man who grew the company into Best Buy - former CEO Richard Schulze.

Reprogramed my remote quickly and efficiently. Remote works . Geeks were professional , polite , and friendly. A assest to the Geek Squad.

Can’t really rate them…on July 8 I scheduled this service for July 28. On afternoon of July 27 got a text telling me it was time to schedule the service. I had to go online and find out that “due to unforeseen circumstances” my appointment the next day was cancelled and I had to re-schedule it. Their next available time that was 3 weeks later…I’m hoping they will actually come out and do the job I paid them to do six weeks earlier

The Geek Squad was knowledgeable and were able to solve several problems that resulted from changing service providers. They provided a cell phone number for follow up if necessary. They could not have been nicer.

Excellent customer service ,very knowledgeable and pleasant rep,would highly recommend !

I am always fortunate enough to have professional, positive and knowledgeable Greek Squad Associates.

The harmony remote controls multiple pieces of equipment and the Harmony remote manages them all.

The Geek Squad was fantastic! Set up tv, stereo, remote and were extremely helpful in showing us how to operate all of the equipment.

The guys figured out all the codes and made our new remote control the hub of all our entertainment center. We went from eight remotes to one.

Very helpful got things working on harmony remote!

Geek Squad made life a whole lot easier to operate TV and other components with one simple remote. Don’t know why I waited to do it. No more fumbling around with a hand full of remotes.

He was knowledgeable and efficient. Our set up now allows use of the Harmony which is not complete functioning with Apple TV although it was with Roku.

Geek squad installed my TV quickly & programmed it to all my devices. Answered all my questions & were very professional!

The squad connected all devices, got them all working and tied everything in my entertainment system in a universal remote.

Geek Squad Representative was so helpful He spent so much time and was able to make everything good

The agents worked on my system until all the issues were fixed and I know how to operate the remote.

Tech was super got things up and running quickly solving a couple problems along the way. He even came back to resolve another issue.