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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 3.3 out of 5 stars with 140 reviews

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Rating by feature

  • Service

    Rating 3.4 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.3 out of 5 stars

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64%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of the Add-On Smart Appliance Wi-Fi Connect, and find it easy to use. However, some customers have experienced issues with connectivity. Some customers reported that they couldn't get the product connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 140 reviews
  • Rated 5 out of 5 stars

    wifi fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    associate was very customer focused. they are well trained and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the Refrigerator to App was easy. Options are limit, but nice to have the Ice Maker and temperature levels.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Terrible terrible. Traumatic experience having my appliances installed by BestBuy and it’s contractors even being a total tech member, where the support is horrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Wi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the appliance Wi-Fi is excellent and I wouldn't chance anything about it!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy I did it myself. Tech did not even mention. No problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    done and done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sure can hook it up to your IP Internet provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was great. I appreciate the good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped so much connecting everything to my phone and how to get it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To control dishwasher by phone is amazing especially when I left home and forgot to run it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi setting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They show me step by step and make sense to finish the WiFi setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up WIFI. BBY does a great job doing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wi fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setup was really smooth. really not sure it was worth, but it is relly useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the convenience of using remote by phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wifi connection, never have to worry about when the laundry is finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corvette Fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi. What's that?? He said

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that that delivered my refrigerator said he didn't know how to connect Wi-Fi and said he didn't want to learn how to do it either!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to do! App was easy and gave. Great instructions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rip Off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rip Off. sneaked in there by the salesman without my knowing what I was getting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    INSTALL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE UNIT WAS DELIVERED TO OUR RESIDENCE , HOWEVER, THE WIFI WAS NEVER INSTALLED

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SMART APPLIANCE INSTALL FOR SHARK ROBOT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROFESSIONAL AND WIFI TO PHONES WAS VERY QUICK/EASY.

    I would recommend this to a friend
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