Customer Ratings & Reviews

The agents mounted my pre-existing sound bar to my new tv. They provided advice on the sound bar mount for a future purchase if I were to purchase a heavier soundbar. They also recommended I use a hdmi connector to connect my audio versus the optical cable.

I enjoyed the team that set up. Quick. Smooth and nice.

So I purchased the newest Bose sound bar with my new TV. Wanted the sound bar mounted to the wall beneath the TV? Best Buy came out, bringing all my purchased items and set it all up. Even calibrated the sound bar so that it was perfect. Helped me set up the Bose app on my tablet so I could easily control the sound. They cleared away all the trash and packing materials and hauled away my old TV/medial equipment. They were patient, friendly and helpful. All it cost me nothing since I am a Total Tech member.

I had the Geek Squad come to my house and install a tv sound bar for my outdoor tv. They arrived early which I appreciated. They came in and did an excellent job. They were very thorough and professional with their i installment. They explained how the system worked and allowed me to try it before they left. The sound bar sounds great! Has a great sounding bass. I would recommend this sound bar!

I am thoroughly pleased with the high quality services provided by the Best Buy Geek squad. they have been to our home for several installs of all new audio-visual equipment. They are efficient, polite, promptly clean-up, put on temp socks to keep our home flooring clean, and answer a multitude of our questions concerning equiment operation, etc. Really, they deserve a full 10 or 5 stars. I previously did not know that the Best Buy swervices were this great and competent.

Great install, went fast and was professional. Truly end to end service.

The Technician mounted my TV and sound bar and hid all of the wires and cables with an in-wall kit. The installation looks very neat and clean.

Hands down so worth having the GS install/setup our new TV/sound system. The agent was very professional and knowledgeable about the product. He made sure all was setup to our wants and needs. We would highly recommend both BB and their GS.

Soundbar was delivered and setup very nicely. Calibrated to our media room. Everything sounds so good now.

No mounting , simply set up sound bar which consisted connecting the tv with of and done. The tech explained how it works and how to best operate it, as well.

They mounted my TV and sound bar with no issues. They were professional with the time they were here with me doing the installation.

The two gentlemen that helped set up my soundbar were great. They overcame a few surprise obstacles along the way, but they were creative in resolving the problems

Geek Squad are absolutely the best. I highly recommend these guys for all installations of my or your products .

The customer service technicians that installed my tv and soundbar did an excellent job. They were very professional and walked me through the entire setup process.

i was a little bit apprehensive about how we were going to mount the TV in the sound bar on that wall and the geek squad asked me analytical questions to learn my preferences and then dialed in and perfect media room theater experience for me; thrilled couldn’t ask for better team than Avidan Mariel, jason,& Peter let them know how pleased we are

Very professional. A positive "yes sir" or "no sir" response to all questions asked to them. Three techs arrived, only one was in charge (good command structure). A little bit puzzled by the programming the Dish remote in conjunction with the new television remote and online features. Only the person in charge knew how to solve the problems faced in the programming. Overall, a very positive and quick installation.

The Sound bar is spectacular and the install was stupendous.

Geek squad is the Best that Best Buy has to offer. Service, dependability and commitment to excellence is what I've come to expect from Geek Squad Technicians.

e bar was installed but the agents had concerns before arrival that it might not have proper mounts, so they brought another brand sound bar in case I did not want the original one. This is confusing as you would think I would have have had all necessary equipment purchased as well as having the Protection Plan included. BB could do better with this in the future.

Love the Geek Squad! You can not find nicer and more qualified people to help set up your entertainment center! Had the pleasure of meeting Stephan and Connor. They mounted my TV and sound bar with not a problem! They were actually early for the appointment! A pleasure!