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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 511 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Add-On TV Haul-Away (55" and Smaller) for its overall performance. Customers appreciate its portability. The speed and size are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 511 reviews
  • Rated 5 out of 5 stars

    Haul - away tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth haul away of old tv. Trash do not take them anymore so it is hard to get rid of tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new tv and programs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach has always been professional and his service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv,good streaming and bright color and great volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say goodbye to old tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took away old tv. What else can be said it’s gone and I didn’t have to do it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over sold on setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the salesperson said complete setup in our home, I thought it meant we would be watching TV after the install. Instead, the delivery crew said basic setup only includes removing the flat screen from its box and plugging it into the wall outlet. The hookup to the AT&T system/operation of the set was left to me. Guess $122 doesn't get you much today.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, professional home service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that brought the TV, sound bar, and surge suppressors was friendly and professional. He removed the old TV and set up the new system very efficiently and cleaned up before leaving. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did excellent work. Kept the work area cleaned up and were very helpful in answering questions and providing information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help Is Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came in and I appreciated that they put covers over their shoes. The set-up went well. Before they left I knew everything needed to make this a great tv choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away was professional and clean. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team was right on time and they did excellent work! Five stars*****

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchases and old TV removal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable representative. The purchase was painless and didn't take too long to find what we wanted. Large variety!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Relief

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hauled our old TV away and disposed of it correctly. Being older, it's not easy for us to haul things anymore. So, this is a huge relief for us for both the physical work and knowing the old TV is recycled appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of techs! Installation was seamless, and they walked this “non-tech” woman through everything (patiently). Would gladly have them back if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was excellent. Prompt and professional. No notes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SHOP AT BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 65" TV, Soundbar, Speakers, Speaker Stands and all were installed by BB or someone they contracted with. The service I received was excellent. And, thus far, I am happy with all purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All went well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well! Love our new big screen TV and surround sound. Always satisfied with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation new tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were great; fast and thorough installation of the new tv to the existing mount. They answered all of our questions. Picked up the boxes and left our living clean. Highly recommended to all customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the extra cost. They came in and set my new tv up in literally 20 minutes. Took my old box tv with them. So easy. Actually had a delivery date the day after I purchased the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TELEVISION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hooking up our TV and explained all the features. They were on time and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. The colors are outstanding, very bright.

    I would recommend this to a friend
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