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Customer reviews

Rating 4.8 out of 5 stars with 640 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 640 reviews
  • Rated 5 out of 5 stars

    Enhance your TV viewing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mounting of my bedroom LG TV has made all the difference in the world. Geek Squad wall mounted the TV, soundbar and matched the components into my Cox controller. Now I have one touch control and enhanced viewing that is never blocked by body parts or movement; clear listening; easiness in switching between streaming and broadcast channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job and professional service. Overall pricey though as one could get a decent handyman to do this install for 1/2 the price. The geeks squad guys did a great job, but the value for what you pay is not really there compared to what a decent handyman is charging these days. So, I’m rating the quality 5 stars, not the value, which would probably be 2 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad... Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out and installed my whole set up. But, this review is based on the mounting of my tv. They did a solid job and even so I couldn't quite make my mind up at first and had them move it a few times, the gentleman that was installing never sighed or hummed about any of it. He was super nice and professional. TV looks great on the wall...AND I didn't have to lift a finger!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was money well spent. I am a handy individual and could have installed the mounting bracket myself. I chose to have the Geek Squad do the installation to save time and because I had some medical restriction at the time of delivery. My old bracket and TV were removed and taken to a different room. The new bracket installed easily. It was a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup. worth it for worry-free mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though I could save some money and mount my Sony 65" OLED TV myself. But I was worried I would maybe drop or damage my very expensive TV. The Geek Squad guys were very professional and set up the TV in about /14 the time I would have. I recommend this service if you aren't to confident in mounting the TV yourself and just want it to get done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting has several excellent features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting system I purchased has many excellent features. I have used the mounting system daily and enjoyed the fact that it pulls away from the wall a considerable distance and can be tilted easily to fit whatever position I have taken in the room. Very glad I purchased the mounting system that I did even if it is a bit expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's still on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, seriously, it is still on the wall, feels secure and has just enough movement available to shift for glare, access to the back of the unit or for viewing in other parts of the room when company is over. If you have the extra funds, I would recommend it over a static wall mount....just gives you more options and access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful staff in Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brent came out and set things up then 2 other gentlemen came and they did a beautiful job. they were kind, courteous, neat and tidy and very respectful of our home. They sought only to provide us with the best service and quality. My husband and I are both very pleased and thankful for the fine service we received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting was really great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a super job mounting our TV. They were very care to make sure the TV was in the optimal position. The installation on the wall mount was professionally done, making sure on the first try they had it attached to wall studs, avoiding unnecessary holes in the wall. IT was mounted rapidly without mess!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a mount, with some features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a TV mount, pretty basic thing but we opted for this model since it gave us the option of swiveling it out from both ends in the event we needed to access wires/cables/etc. We have not used it to angle the TV as we don't need it, but it can be helpful for that as well. Mount quality is strong, no issues carrying our 75" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justified $'s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't take TV out of the box anymore, fine a plug and your done. Between the tv mounting and all the additional components that Had to be added I'm glad I used the Geek Squad. It saved me time and I can only imagine the frustration that I didn't inflict on myself. Spend the extra $'s take my word dollars well spent!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnolia Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Magnolia technicians did a wonderful job of mounting my new Sony 65 inch in my man cave. They walked me through every step they were doing, cleaned up after themselves and left me their BBuy business cards and advised me to call them personally if I had any questions or concerns about the install or how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad did an amazing job delivering and installing the television. Premier wall mounting service, routed all the cables to my devices in a new media center, along with hiding the wires from view. Service from beginning to end was amazing and would definitely recommend and use again for anything else i purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    showed up on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two men who came to install my 65 inch tv were so professional and friendly. they were neat and cleaned up behind themselves. answered all my questions and everything is working great and they hide the wires in the wall so I can't see any of them. It was well worth the money. So quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery Service Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men (Joe and Jack) who delivered the 4K Ultra HD TV were very courteous, polite and professional. Although they made the mounting look easy, I know, I could not have done it. They provided all information throughout the mount. Finally, they were really fast and finished in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad stafff members were so efficient. They are careful about protecting my new purchase and my floors They wore booties on their feet and laid down cushioned mats to protect my hard wood floors. They worked well as a team and knew exactly what they were doing. I was very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended and worth the cost for larger flat panels. The 65” we bought was too heavy for self-install. The installers made relatively quick work of what would have taken us two hours or more. Well worth the price to avoid the time, hassle and risk of dropping a pricey new display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are debating whether to spend money on installation, DO NOT HESITATE to have the GEEK SQUAD to do the job. Chris Clermont and his partner are awesome "Double Agents". So blessed to have met their acquaintance and to have their personal touch to make the installation problem free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeek squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting provided by Geek Squad highly recommended. Personnel that arrived were professional, answered all questions with obvious knowledge, and treated my home with respect by “providing white glove service” (they protected hardwood flooring with carpet and removed all debris)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers of my wall mounted TV were efficient and friendly. They went above and beyond and I felt safe with them in my house. They were honest about the things that I needed and the things that I didn't need. I would absolutely invite Geek Squad back into my home.

    I would recommend this to a friend
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