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Customer reviews

Rating 4.6 out of 5 stars with 1613 reviews

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,613 reviews
  • Rated 5 out of 5 stars

    Greek Squad installented my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service on a rainy day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV quickly and properly, they were prepared and answered questions as I a came up with them. Cleaned up all the related box items and hauled away the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was very inclined to get the TV hung, the wires hidden behind the TV and in a very timely manner!! They did a very clean cut job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt and professional. They were courteous and looked after our property. This was a large TV that went in an upstairs room so carrying it up to the room was not easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very careful and did a great job mounting my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were so respectful, they took great care of my TV, meticulously hung the TV. Most importantly, they covered thir shoes before entering my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, One guy knew what he was doing. The other not so much. But the finished product was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very friendly. Took the time to get 98” tv wall mounted were we wanted. Cleaned up afterwards and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation by the crew. Cannot ask for a better team. Took time and care to explain and confirm TV position, install and setup. White glove service, hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was fantastic, if i could give them 10 stars i would. They were very professionally, and treated my home as their own. I would use this service again in a hearbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it very easy for me i couldnt install that 100 inch tv and also because i purchased the tv this service was free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we finally got our delivery after it getting rescheduled 6x! The installers were great. They felt bad about all the problems we experienced. Did a great job with the 100 inch tv

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Geek squad poor, 3rd party great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you believe that 2 crews came and said they could not install, as they were not told it was a 98” TV. The final crew were brilliant and efficient. Left me fully setup. They were a 3rd party company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers that were sent out were the best that I've ever experienced. They came out and quickly got to work. Since they were installing a 100" TV that weighs over 130 lbs, the first thing they checked was the mounting bracket. It was already attached to the wall, but wasn't 100% secure because the screws that came with the kit were too short and didn't fully reach the stud. They pulled it down and remounted it with their own bolts. After that they hung the TV, cleaned up everything, and were on their way. If this is the typical Geek Squad installation experience, I'll definitely be employing their services again in the near future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free delivery and installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that we got free delivery installation of a 98 inch Samsung TV. The geek squad guys were very professional on time and super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv installation was easy and the reps were professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and ready to install my tv! Friendly and very professional. They did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Worked with me on the date to move it up. They were here on time and super careful. Clean fast install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job with installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service - Staff were professional. Install was amazing and highly recommend. Installation was carefully done and amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treat me like a king

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service is outstanding. The squad is knowledgable and efficient and take the time to do it right. Taking the packing material away is a relief as well.

    I would recommend this to a friend
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