Customer Ratings & Reviews

Best of the best. Hands down great installation Great explanation. All questions answered very hands-on.

The technician William was absolutely wonderful helping us remove our devices from the Harmony App, which had failed and showing us step by step how to use each device’s remote to turn on the amplifier, the Samsung Frame TV, Apple TV, the dvd player, our CD player and turntable. He was patient, professional and extremely courteous.

the agents assisted is converting my non smart TV using Roku and apple tv 4k. All changes were explained to my satisfaction

The agent installed T-Mobile internet throughout our home and and uninstalled comcast and landline phone. Very polite and courteous!

Service personnel were very professional and explained all work being done. They also ran thru the entire ser-up and instructed me along the way. They also did a product demostratatiion with me.

We purchased our new 83” Samsung television and needed help setting up the available apps on our tv screen. Rene from the Geek Squad was very helpful and polite. We are very pleased with the fast service we received through Best Buy Geek Squad. We highly recommend them.

Service tech was on time and took care to identify the issue and solved the problem. Thank you for excellent service!

Agent as very knowledgeable and helpful. Got all our problems fixed and answered many additional questions.

David was a very good technician and I enjoyed having him and his sister in my home they did wonders for my problems

The service was great. Tech was very knowledgeable and proficient, courteous and friendly.

THE LADY WAS OUTSTANDING IN BER PERFORMANCE FOR THE TASK…. BECAUSE OF MMY STROKE SHE TOOK TIME IN EXPLANING THE OPERATION OVF THE HAND HELD DEVICE … SHE IS AN EXCELLANT EMPLOYEE

very good service and very polite the technician Ronin that came to do the instalation of my dvd blu ray player...thank Greek Squad for so expert technican...and good service..

Solved what needed to be done to connect multiple televisions to outside antenna.

The 2 agents did a great job setting up our devices. A few hours after they left, everything went down again. We turned off the tv & entertained ourselves with a board game. The next day Fire TV worked & has since gone back down. Initially, ROKU also stopped bur is again working when FIRE goes down. Apparently they are linked differently because today hubby switched from ROKU to FIRE by simply hitting home on the fire remote. Normally that requires the use of the TV remote. Something crazy crazy here, digurally.

My 2 Geek Swuad members arrived on time, gave me some good advice about my purchases and had them working in minutes!

What can I say, the Geek Squad once again pulled my bacon out of the fire. Surround system setup issues were fixed nicely.

Best decision EVER to get the Geek Squad to set up new 65 inch TV. Great staff and they also recommended getting a pivot stand which rocks when you want to move the TV screen. Highly recommend.

Outstanding service by Thompson! Great equipment and quick installation and training. Thanks, SRJ

TV and sound bar all in sync now. Audio and picture also in sync now.

Works well, only issue I have with it is that it is not easy for my fingers to handle when moving from the computer to the printer and so forth; for my liking it could be a built a bit more hardy.