Main Content

Customer Ratings & Reviews

Adobe Creative Cloud Photography Plan (1-User) (1-Year Subscription) - Mac|Windows-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 245 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 245 Reviews
  • Rating: 5 out of 5 stars

    Great photo editing combo

    Posted
    seatrident
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I contemplated doing an outright purchase of Adobe Light room instead of the subscription for Adobe LightRoom and Photoshop. I am glad I did the subscription. I get both for a very fair price and any updates are immediately available. I take a lot of photos in raw and jpg, and this combo is perfect for that. Light room is very easy to use once you get to know it. Photoshop is a lot but has everything I need and I don't mind having more than not having what I need. Another subscription plus is the mobile side of things. I can download my photos to my tablet which has Light room mobile on it and it will sync with my laptop. Lightroom mobile is included with the subscription and I would be lost without it now. You can use mobile lightroom to edit your photos and send to friends or whatever. You can even upload to the Creative Cloud if you want to and is included with the subscription. Lightroom mobile is a lite version of the full product but has a lot of features and is extremely easy to use. I love using it to do quick touchups and then send to my wife so she can share with her friends and family. I live that I can work with my photos on my camera using Lightroom on my laptop. Simply connect the camera to the laptop, launch light room and do your thing. Overall, I am very happy with the subscription and will definitely renew when the time comes. Oh and I don't have to hunt for my software CD/DVD anymore. Simply download with Creative Cloud manager and have fun.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great if you don't need support!

    Posted
    d920
    • My Best Buy® MemberMember

    I feel this is the best way for end users to purchase Adobe's products since they moved to the cloud subscription model. This card allows you to lock in your price for one year while avoiding being sucked into the forced auto-renew / price hiking horror that is well documented by various online sources. I do not mind paying the monthly fee and feel its a great value, however I do not want the strings attached when using a credit card with Adobe to subscribe. I had a bad experience when purchasing this from Best Buy, thus the 2 star rating. I ordered online and picked up in store. When I tried to use the card I received an error stating the vendor I purchased it from did not activate my key. I did not realize at the time that Best Buy needed to scan this product in order to ready it for use at the time of purchase. This is a security feature to prevent theft. I called Best Buy and was just told to call "Best Buy Corporate". After calling BB Corp I was transferred about a dozen times, then eventually shoved off to Adobe. Adobe was barley aware they sold subscriptions in this form and was little help. After keeping me on the phone for over 1 hour they told me they could escalate it to a senior staff member and I would need to wait up to 48 hours for a response. I went back to Best Buy and exchanged card. Second time worked flawlessly. I believe this was more Best Buy's fault than Adobe's since the Best Buy rep was heavily distracted at the time of purchase and most likely just forgot to scan the back of the card to activate it. Adobe does not make it easy to self manage an account. This is disappointing as most SaaS providers allow easy enrollment and cancellation of their services. The product is great - customer service (both parties), not so much.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty Good

    Posted
    rfrjc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a fairly inexpensive way to get the use of Photoshop and Lightroom, but you need to understand that you will not own the program. This is essentially a one-year subscription to these programs, and you will need to resubscribe if you want to continue using the programs after the year ends. There are pros and cons to using the software this way versus purchasing the incredibly expensive software. People have different opinions on this, but if you're like me you can't afford the full versions of the software, and with the subscription system you won't cringe when the newer versions come out. That being said, Photoshop and Lightroom are outstanding programs. Photoshop is the industry standard and will allow you to manipulate images in just about any way you can imagine. Lightroom is more of an organizer type of software that enables you to do editing and sharing. One of the nicer features about this version is that you can use your mobile device, and it will sync with your desktop. You also will be sure that you have the most recent versions of Photoshop and Lightroom. This is an ideal option if you need Photoshop and Lightroom and don't have lots of money.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Never order this online

    Posted
    Kayla

    I paid $119.00 for this year subscription and when it was delivered to my house and I went to use the code on adobe/redeem. It said my card was invalid. I typed it in over and over again to make sure there were no mistakes. Still didn't work. So I took it to best buy to see if they could activate it and they said because I bought it on their website there was nothing they could do and to call Adobe. So I called Adobe. I gave them my email address I purchased it under and my order confirmation code. For some reason they could not pull up my order and said there was so such purchase. So I called best buy corporate and they said because it was a physical item. They could not help me. I will never order this product again online. I lost $119.00 because nobody could help me and my code doesn't work.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Adobe's constant feature set improvement makes the

    Posted
    MikeH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Have been a user of Adobe's products for quite some time. I generally like what they are doing, even though some support for newer technologies can be slow to release. That said, LR and PS continue to set the bar. For the license model, I know some absolutely refuse to accept that this subscription makes sense over traditional purchase, pay of upgrades business structure. For $10 a month, I am getting constant improvement and real, usable features released as they are ready. They don't have to wait for major package updates to push those or fixes to the user base. When you consider the costs of purchase for standalone copies of LR and PS, you were somewhere around $750 at retail. Upgrades were rarely free. And oh, by the way, you never actually owned that software anyway. Look at the terms...you are granted permission to use it. CC makes perfect sense to me and I recommend to everyone who asks.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Photography Plan

    Posted
    Daniel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have a plan with Adobe that allows us to use Lightroom & Photoshop on two machines: however, we cannot use either Lightroom or Photoshop while being used by the other. As a result, we purchased a separate plan for my wife's computer. We had to create a second email account in order to use it. It took a conference call over several hours with Adobe to get it functional. Had to provide details about the purchase, serial and code information, etc. Went through several Adobe Reps before I found one that understand what kind of help I needed; however, once the Rep understood it was smooth sailing though it did take several hours to fix. For this, I thank the Rep for sticking with me through this ordeal. Regardless of the ordeal, it;s worth the price ($120 annually) for my wife to have her on Adobe account. Would have given it a five if not for all the time I spent on the phone with Adobe (and the time spent trying to find a phone contact). Their community support is worthless. Simply put, Adobe is the best of the worst.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    I don't like renting my software

    Posted
    drzero3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Adobe is out of touch with it's software, instead of charging a decent low price, they charge to rent out their product with a monthly installments or a one year membership fee. This is all just to use their software and their cloud services. While the cloud is now the norm for most companies, Adobe still is out of touch with their consumer. I would love to pay for just the software for $100 alone but give me the option for the cloud. How about $5 a month just for 50gb of services and $20 for 1tb. So, I bought Photoshop and Lightroom because there's no other company that is comparable but I did buy Final Cut as an alternative. i still get updates from Apple and all for free. They're not afraid to give their customers what they need and want. If Adobe ever changes their business model then I will gladly change my score for the better. But for now it's a decent product that I still need to use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good software, poor support

    Posted
    INFO
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Software great; however: -difficult to “register” & download: must go thru adobe cloud and that is not clear -NO instructions or hints to start -have to search tutorials -as one gets more”advanced” one is left to guess -I knew task I wanted to do and had to hunt for directions. -I knew music editing and GIS, ONLY way I understood it -difficult to figure out how to get images to other software like powerpoint, Good but TEDIOUS and cumbersome. -icons VERY small on my surface pro -Must be patient, very patient. -Not for a beginner. User needs to understand software concepts such as rasters and layering for software to make sense.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WAS HESITANT, BUT ULTIMATELY GREAT BUY

    Posted
    djnickfrom54
    • My Best Buy® MemberMember

    as you must know for years adobe photoshop was 600 dollars and up….but now it all resides on a cloud and i was very hesitant to get something that was SOMEWHERE ELSE, i like things on my machine…well, it is on your machine, you download the program, but it's a lease, 100 for a year, not bad when i don't use it much, and spending 600 dollars at once is a lot…so i am so pleased with this, and am learning all the new features, which are INCREDIBLE, i am soooo happy with this purchase i cannot tell you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    LMac
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First of all, I am not a subscribing type of person. I don’t like monthly cost for things and would rather buy things out right. That being said, you can’t beat this product. Having the updated version at all times and all of the cloud features, it’s just worth it. I am pretty new to light room and Photoshop but with the amount of tutorials and the hints that this program offers, I’m moving right along pretty quickly. If you’re on the fence and editing pictures weekly or monthly, don’t hesitate to buy this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Always current.

    Posted
    kmablr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    With access to the powerful, industry-standard imaging tools offered in this Adobe Creative Cloud Photography Plan, you'll be able to make your creative vision a reality. Bring your vision to life by downloading and installing Adobe Photoshop CC and Adobe Lightroom on your PC and Mac desktops and iOS mobile devices for up to one year. With the tight integration of these two programs across your computers and mobile devices, you'll be able to enjoy a seamless workflow, creating composites in Photoshop Mix on your iPad and then editing them on your desktop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Miss some of the old

    Posted
    Bennyjammin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Most of the new PS is awesome. It runs quickly, has some new features (most of which are from Elements), and has great opportunities with all of the Cloud features. Why do I always have to have the stupid screen up though? In older versions you were able to minimize each photo making it so there was a small gallery at the bottom of my Mac toolbar. This feature seems to be missing. No it's a guessing game as to which photo is which if you have more than one open. There are other minor annoyances, but not enough to give it a three star review.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I only use Lightroom

    Posted
    jdag
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have purchased the Adobe subscription several years in a row now, mainly out of necessity. I use Lightroom, and it is the only way to keep up with the up-to-date software. That being said, I don't really love the annual licensing, nor do I really love Lightroom. I was a MICH bigger fan of Apple's Aperture, but they've discontinued it. Too bad, as I felt it was 100x better.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    DenGief
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The CC version is definitely worth it for me versus Lightroom 6. I like using the dehaze slider, especially as a brush. Comparrd to upgrading Lightroom versions every two years, CC is only a few dollars more per month but you get Photoshop with it. I replaced Cs4 with the CC version of Photoshop and the improvements are great. The algorithm for the healing tool seems to be much better than before. As for the anti-camera shake filter... Hasn't been useful for me - a lot of artifacts.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Way to Purchase Adobe Products

    Posted
    Navjag
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recommend purchasing the Adobe Creative Cloud Photography Plan if you are an active photographer. The creative cloud makes available all the tools you need for post production: Bridge, Camera Raw, Photoshop, Lightroom. This is also the best way to avoid Adobes nasty automatic renewal which you can no longer opt out of and prevent overcharges when you no longer need the software.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    ADOBE DOES NOT ACCEPT THE KEY!!!

    Posted
    shortnuke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was bought as a gift for my wife. She's been trying for the last hour to activate this licensing. The web site they direct you to is not accepting the code that comes with the card that they send. Help support through the online chat has been worse than useless and has ended the chat sessions twice while she was trying to follow their recommendations (brilliant stuff like deleting cookies in the browser). No phone support offered for this application.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Just bought

    Posted
    G1992
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So I am just starting photography, and I picked out this software due to apt of reviews and people recommended it to me. I use the mobile app to edit my photos on my iPhone so I have an idea of how this system will work. Since I’ve used it it’s pretty self explanatory. I know once I get into the love of things it will come to me. But I definitely recommend to any beginner like me!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Adobe's sweet spot for photo editing...

    Posted
    3dbproductions
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you do a lot of photo editing and you can live with the subscription model, then Adobe CC Photographer package is a good one. I know there are a bunch of free tools out there, but let's face it - you get what you pay for. Take the time to watch on-line tutorials to get the full benefit of this software.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for anyone

    Posted
    RachPhoto
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love Lightroom for basic color correction, cropping, etc. I also love that it bridges easily to photoshop. This also allows me to edit from my phone without paying for access from a second device, so I can work on my edits when I find a spontaneous moment to do so even without my laptop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love these programs!

    Posted
    Ppetitti
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Light room has become my go to for all my editing projects! Very easy to use and creates some amazing photos. I like the classic version myself but the cc version is great too. It’s great that you can purchase a year subscription now instead of paying a lot of money for the program. Photoshop is great also! Lots of fun to use. My children also enjoy using it.

    I would recommend this to a friend