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Customer Ratings & Reviews

Adobe Creative Cloud Photography Plan (1-User) (1-Year Subscription) - Mac|Windows-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 254 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
value
  • Rating: 5 out of 5 stars

    Great value

    Posted
    pinksink
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great value for both programs and love using and learning about both. So nice to not worry about it again for 12 months.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Value

    Posted
    twh42763
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Best Buy matched the prices on B&H special offer and we got points too. This is the best value for both programs. Excellent programs for photographers.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good value for Adobe bundle

    Posted
    Pazzo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Having access to the full adobe photography plan is really useful for a variety of photo edits.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best program for any photographer

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love these two - combined, the possibilities are endless when it comes to editing photos. Definitely worth the investment and I would recommend both of these programs together 100%

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent Value for Powerful Software

    Posted
    jdag
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I really only have need for Lightroom, so wish there was a way to get a subscription for just that program. But overall, this is a very useful purchase for photographers.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great value for photo editing software

    Posted
    joeybahr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    While there are many new options showing up, it's still hard to beat the king of photo editing, Photoshop. This product allows you to prepay for a one-year subscription to both Photoshop and Lightroom Classic. You get access to the most powerful and complete photo editing software available.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great if you don't need support!

    Posted
    d920
    • My Best Buy® Member

    I feel this is the best way for end users to purchase Adobe's products since they moved to the cloud subscription model. This card allows you to lock in your price for one year while avoiding being sucked into the forced auto-renew / price hiking horror that is well documented by various online sources. I do not mind paying the monthly fee and feel its a great value, however I do not want the strings attached when using a credit card with Adobe to subscribe. I had a bad experience when purchasing this from Best Buy, thus the 2 star rating. I ordered online and picked up in store. When I tried to use the card I received an error stating the vendor I purchased it from did not activate my key. I did not realize at the time that Best Buy needed to scan this product in order to ready it for use at the time of purchase. This is a security feature to prevent theft. I called Best Buy and was just told to call "Best Buy Corporate". After calling BB Corp I was transferred about a dozen times, then eventually shoved off to Adobe. Adobe was barley aware they sold subscriptions in this form and was little help. After keeping me on the phone for over 1 hour they told me they could escalate it to a senior staff member and I would need to wait up to 48 hours for a response. I went back to Best Buy and exchanged card. Second time worked flawlessly. I believe this was more Best Buy's fault than Adobe's since the Best Buy rep was heavily distracted at the time of purchase and most likely just forgot to scan the back of the card to activate it. Adobe does not make it easy to self manage an account. This is disappointing as most SaaS providers allow easy enrollment and cancellation of their services. The product is great - customer service (both parties), not so much.

    I would recommend this to a friend