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Customer reviews

Rating 3.2 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Ease of use, Set up

    Rated 5 out of 5 stars

    Reasonably priced and easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Blue by ADT starter set I bought included only one motion detector so I added another. Set up couldn't have been easier. I found conflicting instructions in the box and online about how high it can be mounted and still be effective, but I have one at about 7' and another at 9', and both seem to work fine. Adding the second one to the app was also simple.

    I would recommend this to a friend
  • Pros mentioned:
    Set up

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a system direct from Blue by ADT and needed an extra motion sensor. I was glad to find it at Best Buy locally. Setup was a breeze. I used the screws as well as the adhesive. Works great. I have found Blue by ADT to be wholly superior to SimpliSafe and others, with far superior US-based support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for short people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed it a bit too high and doesnt detect motion from shorter people in household. Instructions say place at 8 ft level and still doesn't motion until zi moved it to 7 feet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with previous install ADT system this item is a piece of garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst sensor ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality. Battery died in a couple days. No help from Blue. Definitely recommend you stay away from ADT and this product.

    No, I would not recommend this to a friend