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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 203 reviews

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85%
would recommend
to a friend

Customers are saying

Customers appreciate the high installation quality of the ADVANCED INDASH VIDEO OR GPS INSTALLATION, which leaves them feeling that everything was better after the installation. Customers also appreciate how quickly and easily their devices are installed. However, some customers have reported issues with the steering wheel control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 203 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad helped install stereo plus acccessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great and fast service. The staff was always professional and did their work amazing. No issues!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid install, don’t have features I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fine. Bought radio for wireless Apple CarPlay and tech confirmed it; it won’t do wireless but will do wired. Pretty disappointed that I bought the radio for wireless but can’t use it since no one plugged in the correct wires to get it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Car Radio Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse did a great job installing this replacement radio in my truck!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job and they were quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Kenwood Receiver Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation of Kenwood receiver. Fast, friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Tech was knowledgeable and very professional. My in dash system looks like it came from the factory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, super quick install of new stereo and back-up camera in my 350z

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Knowledgeable installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and knowledgeable. Smooth installation process. Highly recommend having them install your stereo purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my device was installed quickly and easily. free installation too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Top notch service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly technician. Expertly installed new radio and speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and everything works as expected. I think a little more care could have been used to align everything perfectly as it is a little off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install of radio was great! Installer was professional, courteous and helpful with going over everything with functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Katy is a valuable employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Katy I believe was her name and she was very polite,friendly and knew exactly what she was doing.She made my stereo installment great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional ,knowledgeable and kind employee. Service was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed the head unit were absolutely awesome. I feel they went above and beyond expectation, hopefully these two are getting paid what their skill and customer service deserves. Thanks to those two we, they'll be our go to car audio installers.

    I would recommend this to a friend
  • Cons mentioned:
    Steering wheel control

    Rated 1 out of 5 stars

    Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech refused to connect the rearcam option. He insists that the button is only for show and that why would I want to see the backview. I also asked about the maestro integration in my car...a 2012 xterra. He insist it is not compatible although on the maestro websites, it says my car is compatible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geeking for the geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't mind the wait for my stereo to be installed. The store offers so many items to purchase that it is easy to get distracted for some time while people are bustling about doing work for you. I didn't feel like the service took too long or anything and everyone was as helpful and accommodating as humanly possible. I'll go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many items installed in my vehicles by Best Buy. Always right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to drive, but they did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish install was available at my "home" store, but the store I drove to did a good job. Only took 45 minutes, and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service I ever received. Guys looked nice and chill, very knowledgeable in the installation process. Even went as far to help me get setup with my new stereo. Can't remember the techs names, but definitely set up an appointment with the guys at the Oceanside store, off the 78 highway.

    I would recommend this to a friend
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