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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 196 reviews

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85%
would recommend
to a friend

Customers are saying

Customers often highlight the high installation quality of the ADVANCED INDASH VIDEO OR GPS INSTALLATION, noting improvements after the service. They also appreciate the quick and easy installation process. However, some customers have reported issues with the steering wheel control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 196 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Installation of Pioneer 6.8" stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great who installed our stereo was great!!! Even gave us a little tutorial and synced our phone to it !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install of radio was great! Installer was professional, courteous and helpful with going over everything with functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Katy is a valuable employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Katy I believe was her name and she was very polite,friendly and knew exactly what she was doing.She made my stereo installment great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Car Radio Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse did a great job installing this replacement radio in my truck!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job and they were quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad helped install stereo plus acccessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great and fast service. The staff was always professional and did their work amazing. No issues!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Kenwood Receiver Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation of Kenwood receiver. Fast, friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my device was installed quickly and easily. free installation too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many items installed in my vehicles by Best Buy. Always right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was a gem! He knew everything to install my car stereo perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and friendly service. Would recommend this facility for installs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and everything works as expected. I think a little more care could have been used to align everything perfectly as it is a little off.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Top notch service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly technician. Expertly installed new radio and speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to drive, but they did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish install was available at my "home" store, but the store I drove to did a good job. Only took 45 minutes, and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed the head unit were absolutely awesome. I feel they went above and beyond expectation, hopefully these two are getting paid what their skill and customer service deserves. Thanks to those two we, they'll be our go to car audio installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing our car stereo and very helpful with all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job will done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech gave me a time line for the install and came in under it he helped me with working the new radio. I give him a 6 star . VJ Dugan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was awesome. Knowledgeable and explained everything. The vehicle was returned when promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy in Cape Girardea Mo did a great job installing the backup camera on my truck.

    I would recommend this to a friend
  • Cons mentioned:
    Steering wheel control

    Rated 1 out of 5 stars

    Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech refused to connect the rearcam option. He insists that the button is only for show and that why would I want to see the backview. I also asked about the maestro integration in my car...a 2012 xterra. He insist it is not compatible although on the maestro websites, it says my car is compatible.

    No, I would not recommend this to a friend
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