Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 244 reviews
(244 customer reviews)to a friend
Customers are saying
Customers are positive about the overall performance of the Add-On Advanced Remote Control Programming: Base Station. Users appreciate its functionality and remote control programming capabilities. Many customers report that the product works as expected and that new remotes work well. There are no cons mentioned about the product.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Miscommunication Between Office and Technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technicians reprogrammed my Universal Remote Control to accommodate a ROKU device. The technicians were great! Unfortunately, the coordination between the office and the technicians was terrible. It took four trips to my house before the work was accomplished. The first time the technician was told I had a Harmony remote control. He took photos of all the devices and serial numbers in my home theater cabinet and said that he would get back to me. The next time a different tech found out that the first had misidentified the model number of the remote. The third time there was a problem with the programming that was downloaded onto my remote control. Finally, the fourth time everything worked.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Universal remote now works like a charm.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs set up my new universal remote and fine tuned my theater system.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad set up of remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote programmed by agent. It works well. Geek squad was efficient
This review is from Add-On Advanced Remote Control Programming: Additional Zone
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad connects new receiver with RF vs IR!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent found an unexpected issue and resolved with an equipment add at no additional cost.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Updated My Universal Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job of updating my universal remote to accommodate all the new devices.
This review is from Add-On Advanced Remote Control Programming: Additional Zone
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amplifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amplifier works great the geek squad installed and it's perfect
This review is from Add-On Advanced Remote Control Programming: Base Station
I would recommend this to a friend - Pros mentioned:Functionality
Rated 5 out of 5 stars
Remotes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote zone works great thanks geek squad love the new remotes
This review is from Add-On Advanced Remote Control Programming: Additional Zone
I would recommend this to a friend Rated 5 out of 5 stars
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job done by the install and programming crew.
This review is from Add-On Advanced Remote Control Programming: Base Station
I would recommend this to a friendRated 2 out of 5 stars
MarionC - Master SUITE REMOTE SETUP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AS OF FEBRUARY 18, 2025 AT 5:20 PM, THIS SERVICE HAS NOT BEEN COMPLETED AS PROMISED IN 2024!!!!! WHY? THE SEVERAL TELEPHONE CALLS I HAVE MADE TO MAGNOLIA REQUESTING TO COMPLETE THIS SERVICE AS PROMISED APPARENTLY HAVE BEEN IGNORED BECAUSE SUCH SERVICE HAS NOT BEEN COMPLETED. BEST BUY/GEEK SQUAD/MAGNOLIA WHO APPARENTLY JUST TOOK MY MONEY AND RAN, SO IT SEEMS. MY FUTURE PURCHASES AT BEST BUY/MAGNOLIA HAVE BEEN PUT ON HOLD AND WILL BE CANCEL SOON DUE TO MAGNOLIA NOT FULFILLING IT'S PROMISES IN GOOD FAITH
This review is from Add-On Advanced Remote Control Programming: Base Station
I would recommend this to a friend- Pros mentioned:Remote control programming
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Young man from Geek Squad program remote done fantastic job
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
These guys did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are good. They mounted and set up my TV, then programmed my universal remote.
This review is from Add-On Advanced Remote Control Programming: Additional Zone
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
zone programming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Abdul did a great job. Everything works like we expected
I would recommend this to a friend - Pros mentioned:Remote control programming
Rated 5 out of 5 stars
Geek Squad programmed my remote!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was able to program my very complicated remote to handle my new home theatre
I would recommend this to a friend - Pros mentioned:Remote control programming
Rated 5 out of 5 stars
Chris from Geek Squad was awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was the best and went above expectations to make sure my new remote worked well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
ProblemsSolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job!!!!!!! Took pride in his work!! He is a great problem solver. Better keep him.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Remote Update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They updated my remote and successfully installed Roku.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Performs Professional TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents installed our LG Gallery OLED SmartTV in a professional and proficient manner in a difficult over-the-fireplace installation. We are totally pleased with our Geek Squad membership and consider it to be a real value-add to our BestBuy purchases. We had not appreciated what we had been missing until we signed up and became Geek Squad members.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a sound bar and just had a few issues. Needed it reprogrammed due to us getting youtubetv and needed sound thru the Sony remote. Very cordial, polite and helpful young man. Highly recommend. Thank you
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek swuad dia good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Advance remote 1 zone programe it certainly is
I would recommend this to a friend Rated 4 out of 5 stars
Universal Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem was completely resolved. A workaround the the problem was implemented by the visiting technician.
I would recommend this to a friend