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Customer Ratings & Reviews

Your price for this item is $799.99

Customer rating

Rating 2.3 out of 5 stars with 3 reviews

33%would recommend to a friend.

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33%
would recommend to a friend
Page 1 Showing 1-3 of 3 reviews
  • Rating 1 out of 5 stars with 1 review

    Terrible customer service

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    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    I have had my AeroGarden farm come for almost two weeks, it came out of the box unable to connect to WiFi. I have been in contact with AeroGardens customer service and so far all that they have done is send the same list of troubleshooting tips. I have sent videos and pictures showing what is going on, and still no workable solution. If you have a problem, they will take days to get in contact with you, and then it is with a generic email that doesn’t give any useful information. When you email them back, they send the same useless list of troubleshooting tips. DO NOT BUY!!!! Find some other company, product is way over priced and they do not support their product when it is messed up.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We are so sorry to hear you've had a negative experience. Please contact our customer service department so we can make this right for you.

  • Rating 1 out of 5 stars with 1 review

    It quit working after 40 days

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    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    I cant return it. And it does not work! Aerogarden customer service is no help

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We are so sorry to hear you've had a negative experience. Please contact our customer service department so we can make this right for you.

  • Rating 5 out of 5 stars with 1 review

    Great

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    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great product. Lots of fun to watch it grow. Highly recommended

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend