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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 86 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Harvest Elite for its easy setup, making it convenient for various living situations. Many users appreciate the ability to grow fresh herbs, enhancing their culinary experiences and bringing the joy of gardening indoors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-86 of 86 reviews
  • Rated 4 out of 5 stars

    Seems fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell but so far so good. Looking forward to harvesting the herbs all year long!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good item, wish it was easier to tie them up.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great idea and I look forward to it as the technology and models improve.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Part of contents were missing in box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The aerogarden was in the box when I opened it. It did not have the seed pod kit and plant food that was supposed to be included. Can't use it until I have the pods. So can't give a good review of this aerogarden since I'm not able to use it yet.

    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We're sorry to hear your order was not correct upon arrival, and we want to make this right. Please contact our customer service team to request the missing items.

  • Rated 1 out of 5 stars

    Buttons Do Not Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons on this Aerogarden do not work at all. I have read online that this is a problem with this model. Without use of the buttons, there is no way to set the timer for the light so plants do not sprout. Unfortunately, I didn't open it until after the return period and Best Buy will not exchange it. This model should have been recalled by the manufacturer.

    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      Thanks for your feedback.
      The buttons on the Harvest Elite are heat and touch-sensitive. When you setup your garden, the first thing you want to do is adjust your settings. To access the menu, press the green leaf button 2 times. Lightly touch the green leaf button to get to the main menu, then push the green button again to access the controls. You can then scroll through the settings using the up and down arrows.

      The first thing to do when setting up your garden for the first time is go through the "Start a Garden" process. This will walk you through the steps to set the clock to your local time and then select the type of plant you will be growing (i.e. herbs, lettuce, flowers, etc). Press the Green Leaf button 2 times, use the arrows to scroll down through the menu until you see the option to "Start a Garden." Follow the directions on the garden itself. You will use the Green Leaf button as the "okay" button to select.

      Please contact AeroGarden Customer Support and we can help step you through this setup if you still need assistance. We have a video we can share on how to operate the buttons on the Harvest Elite Models.

      **Please note that the arrow buttons will only work if there are little arrows in the LCD screen. If they are not there, please use the green leaf button to select.

  • Rated 1 out of 5 stars

    Missing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong item sent. Informed correct item would be available for local pick up. On day of proposed shipment, item still not available. Had to resubmitt order, still waitng for shipment.

    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We are so sorry to hear you've had a negative experience. Please contact our customer service department so we can make this right for you.

  • Rated 1 out of 5 stars

    Does not come with any seed pod as stated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a xmas gift and it didnt even includes any pod as it says in the description not worth the money for just rhe machine it self

    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We're sorry to hear your order was not correct upon arrival, and we want to make this right. Please contact our customer service team to request the missing items.

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