Customer Ratings & Reviews

Thanks for your feedback, and we are very sorry for the unpleasant experience. If the return process needs to wait due to inventory shortages caused by hot sales, we hope to get your kind understanding. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly. Please feel free to contact our customer support via email at [email protected]. Our dedicated support team is available to help you at any time.

We are very sorry for the unpleasant experience. This cordless robotic pool cleaner Scuba N1 comes with a 24-month warranty and worry-free customer service from the date of purchase. To further make sure what caused the issue, please do the troubleshooting steps below:1. For dirty swimming pools, your device may need to be fully cleaned several times, and the filter will become clogged, please clean the filter and let the device work more times; 2. For swimming pools with complex bottom structures, your device may not be able to clean all areas at once. Please use it to clean the entire pool several times, and then manually clean the areas not covered by the device, like dead corners; 3. The product's standard filter basket has a pore size of 180 μm, which can collect most garbage. However, some fine sands may not be collected. Please feel free to contact our customer support via email at [email protected] and provide your pool's construction materials, design drawings or a short video. We are always ready to provide you with feasible solutions.

We are very sorry for the unpleasant experience. This cordless robotic pool cleaner Scuba N1 comes with a 24-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions.

We are very sorry for the unpleasant experience. This cordless robotic pool cleaner Scuba N1 comes with a 24-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions.

Thanks for your feedback. We are very sorry for the unpleasant experience with the cordless robotic pool cleaner Scuba N1. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. For dirty swimming pools, your device may need to be fully cleaned several times, and the filter will become clogged, please clean the filter and let the device work more times; 2. For swimming pools with complex bottom structures, your device may not be able to clean all areas at once. Please use it to clean the entire pool several times, and then manually clean the areas not covered by the device, like dead corners; 3. The product's standard filter basket has a pore size of 180 μm, which can collect most garbage. However, some fine sands may not be collected. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.

Thanks for your feedback, and we are very sorry for the unpleasant experience. This cordless robotic pool cleaner Scuba N1 comes with a 24-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions.

Thanks for your feedback, and we are very sorry for the unpleasant experience. This cordless robotic pool cleaner Scuba N1 comes with a 24-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please provide proof of purchase and a short video of the malfunction and feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions.