Customers are pleased with the Scuba N1 Pro Cordless Robotic Pool Cleaner's outstanding cleaning performance and satisfactory battery life. The device is also easy to set up and operate. However, some customers have noted that the unit can be quite heavy and have experienced issues with navigation, such as the device getting stuck.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Lifesaver!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this as a gift for my friend since im always using his pool. Its the coolest thing ever!! He used to clean his pool manually which would take hours. Now he just puts it in the water, walks away, and comes back to a spotless clean pool. Even scrubs the water line on the walls very well. He has a tree near the pool that sometimes drops debree that sits on the bottom. Has no problem picking it all up. Big fan of this product!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Works Well!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device works well, the bottom of the pool has never been cleaner.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Last pool cleaner you will ever needs
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just program and it takes care of all your pool cleaning. Easy to operate, has great suction and best cleaner I’ve ever had.
I would recommend this to a friend
Rated 1 out of 5 stars
This Item is HORRID!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY! This item works horribly! I went with this option due to it being on a special with a skimmer/cleaner thing. The first one would not even sit flat on its bottom to actually work. It just float straight up. Company sent us a new one BUT also told us that it probably would not work with our pool due to the deep end. This was suppose to be the "Pro" version but cannot clean the deep end?! We asked if there was a way to get an upgrade (since this version is not even sold anymore because of so many issues!) Nope they don't do that and of course my return window closed because we bought this before opening the pool. Very unhappy with this purchase. I should have just stuck with the Dolphin version because we had one of those for years and it worked wonderfully.
No, I would not recommend this to a friend
Brand response from AIPER
Posted .
We are very sorry for the unpleasant experience. This cordless robotic pool cleaner Scuba N1 Pro comes with a 24-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions.
Rated 2 out of 5 stars
One of the most expensive mistakes I have made.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I normally do not do negative reviews but in this case I am going to make an exception. This item has never worked as I expected and I am still dealing with issues trying to get it to charge properly, run over 20 minutes on a charge and clean the pool as I expected. I had a plug-in before and due to the high price and claims for this unit thought I would try a battery cleaner this time. Never again. Hope this is helpful. Replacing the previous plug-in would have cost $400 more than the $1,000 or so this one cost. Best Buy did not stock the other model or I would have bought it and since I like using my Best Buy for purchases I went with this Aiper-Scuba N1 Pro. Big mistake - I should have bought one like I had that did a wonderful job cleaning my pool even if I had to purchase it from a different vendor.
No, I would not recommend this to a friend
Brand response from AIPER
Posted .
Thanks for your feedback. We are very sorry for the unpleasant experience with the cordless robotic pool cleaner Scuba N1 Pro. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. When you power on the machine, is the blue light steady, indicating that the battery is fully charged? 2. On its most recent operation with a fully charged battery, how long did the machine run? Please kindly note that it is normal for the runtime to vary by ±10 minutes from the standard battery life. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
Rated 5 out of 5 stars
Track makes navigating smooth
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well and hasn't gotten stuck like a different one we had tried. Easy to clean up the basket after cleaning
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great unit. Picks up debris from the bottom, cleans the walls of the pool. Larger cover to access Debris bucket and charges pretty quickly and ready for the next job.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product, I don't need the hoses anymore. I don't need neither to pick up my leaks. This vacuum clean everything. Thank you.
I would recommend this to a friend
Rated 5 out of 5 stars
Aiper N1 Pro
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the N1 pro and I couldn’t be happier, it’s exactly what I’ve been missing for my pool. Helps a lot with the weekly maintenance I do. I’d highly recommend it to others!
I would recommend this to a friend
Cons mentioned:
Weight
Rated 5 out of 5 stars
Good robot cleaner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great robot, charges fast. It is very heavy when lifting out of the water, and you have to go quick or some dirt might fall back in the water, but I like this product!
I would recommend this to a friend
Rated 5 out of 5 stars
Aiper Does It Again!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the product. Features are way better than anticipated.
I would recommend this to a friend
Rated 5 out of 5 stars
U need this!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it for my brother. He loves it & uses it all the time!
I would recommend this to a friend
Cons mentioned:
Navigation
Rated 2 out of 5 stars
Not Bad but too Expensive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks good and worked OK. Didn’t do a great job on the walls and got stuck in the same spot for a while just going up and down. Had to return.
No, I would not recommend this to a friend
Brand response from AIPER
Posted .
Thanks for your feedback and sharing your experience with us. If you encounter any unforeseen quality issues with the cordless robotic pool cleaner Scuba N1 Pro, or it just doesn't meet your expectations dealing with the pool, please feel free to contact our customer support via email at [email protected] and provide your pool's construction materials, design drawings or a short video. Knowing these details allows us to consider any specific compatibility requirements for our cleaner and provide you with some feasible solutions.
Rated 1 out of 5 stars
Aiper Scuba N1 Pro
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dies very quick and doesnt clean the pool at all. I heard good things about it but didnt have a good experience. Its also kind of dumb it doesnt covee the whole pool it will just do the same area and then sit on the wall
No, I would not recommend this to a friend
Brand response from AIPER
Posted .
We are very sorry for the unpleasant experience. This cordless robotic pool cleaner Scuba N1 Pro comes with a 24-month warranty and worry-free customer service from the date of purchase. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: The influence of underwater buoyancy and the bottom structure of the pool will cause slight deviations in its cleaning path, resulting in cumulative irregularities. However, please rest assured that the battery life of the device is long enough to effectively clean most areas. If the device keeps cleaning the same area, please upgrade the firmware to the latest version. If upgrading the firmware does not help, please provide your pool's details to assist us further: - Size, shape, and depth (Photos are preferred) - Material (e.g., PVC, Vinyl, Concrete, Fiberglass, or others) - Details of any slopes or irregularities (Include specific angles or arcs)We kindly request a short video of the issue for diagnostic purposes. Please rest assured, we are committed to resolving your concern promptly. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
Rated 5 out of 5 stars
The best pool cleaner ever!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this pool cleaner. Took it out of the box & put it in the pool. 2 hours later my pool was clean. It cleans tile too & stairs.the best part about this cleaner is there isn’t a hose that I have to deal with.
I would recommend this to a friend
Rated 4 out of 5 stars
Time saver
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overhall works great. Avove ground pool but has tough time on the edges
I would recommend this to a friend
Cons mentioned:
Navigation
Rated 1 out of 5 stars
Don’t buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
20x40 pool with deep end. First run, battery lasted 1 kept getting stuck in my steps. Next run, put it in the deep end, could climb my slope to get out of deep end. Barely cleared anything
No, I would not recommend this to a friend
Brand response from AIPER
Posted .
We are very sorry for the unpleasant experience. If you encounter any unforeseen quality issues with the cordless robotic pool cleaner Scuba N1 Pro, or it just doesn't meet your expectations dealing with the pool, please feel free to contact our customer support via email at [email protected] and provide your pool's construction materials, design drawings or a short video. Knowing these details allows us to consider any specific compatibility requirements for our cleaner and provide you with some feasible solutions.
Rated 2 out of 5 stars
Do not buy
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great first 2 month
I purchased it in July, 2024 now is october 2024. Unit is not charging. Dying and rainbow colors.
No, I would not recommend this to a friend
Brand response from AIPER
Posted .
Thanks for your feedback. We are very sorry for the unpleasant experience with the cordless robotic pool cleaner Scuba N1 Pro. To further make sure what caused it no charging, please do the troubleshooting steps below: 1. Please plug the charger into the power socket to see if there is a green light on the charger; 2. Please turn off the device manually to ensure the device is off. Then connect the charger to the device, please observe if the device beeps and the corresponding indicator light turns on according to its power level; 3. Please check whether the charging port has corrosion or other abnormalities. A photo would be appreciated; 4. After charging for 4 hours, please try to short-press the power button to turn on the device. If it cannot be turned on, the battery is faulty. We appreciate your support and cooperation in providing these details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
Rated 2 out of 5 stars
Not worth the value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For what you get you can buy a cheaper one that relatively does the same thing
No, I would not recommend this to a friend
Brand response from AIPER
Posted .
We are very sorry for the unpleasant experience. This cordless robotic pool cleaner Scuba N1 Pro comes with a 24-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions.
Rated 1 out of 5 stars
Don't buy
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely terrible. Stopped working within a week!