The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 88 reviews
Rated 5 out of 5 stars
Works great with my inground pool
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I bought this because it was on sale. It says for aboveground pools. I have a smaller inground pool. For the price and because it is smaller and would be easy to park by my outdoor furniture, I gave it a try. I only have tried it once so far. This thing is awesome. So fast and did a wonderful job. It not only picked up the leaves, but also the Florida sand. I have a walker, but wanted to use something that doesn't require cleaning the pool filter. We also enjoyed watching this robot run around the pool like a speed cleaner doing its job.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this pool vacuum back in February. Worked great for a couple of months then it stopped charging. Finally sent an email to Aiper service on May 27th. They have not responded. Then, out of nowhere, the thing starts charging again. Used it a few times. Now it shows it’s charged but won’t turn on.
Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status; 2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. If you encounter any unforeseen quality issues with your machine, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions.
Rated 5 out of 5 stars
Great little machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does a great job cleaning the pool--only drawback is the amount of time battery lasts but excellent so far
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does what I need it to do. It doesn't get the smaller stuff, but I like that it stirs it up though and the small sediment stuff gets picked up in the skimmers. I let this thing run and come fish it out when dead and 8 hours later of run time on filter its a clean bottom with clear water
Thanks for your recognition of our cordless robotic pool cleaner SG 800B’s cleaning capabilities and sharing your experience with us. It can generally run continuously for 90 minutes after being fully charged. If you encounter unforeseen quality issues with your machine, please feel free to contact our customer support via email at [email protected]. We are always ready to assist you.
Rated 4 out of 5 stars
Great affordable cleaner
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great pool cleaner, using in a 18x52 above ground.
Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status;2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
Rated 5 out of 5 stars
Works wonderful!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have a 24’ above ground pool and this thing on a full charge really gets the job done. Cuts out the need to drag out the hose and attachments.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately, my experience with the Aiper pool vacuum wasn’t great. It worked okay the first couple of times I used it, but after that, the battery died and wouldn’t hold a charge. It didn’t clean the pool as thoroughly as I expected, and overall, the product didn’t meet my expectations. I was hoping for something more reliable.
Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Plug the charger into the power socket. The charger shows a fixed green light, indicating that the charger is normal; 2. Make sure the device is turned off; 3. Connect the charger to the device. The device will beep and the corresponding blue lamp will light up; 4. If the device is connected to the charger and cannot charge normally, check whether the charging port is corroded or otherwise abnormal. If it still cannot charge, please let me know, and we will offer you a solution according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
Rated 5 out of 5 stars
Lifesaver for Pool cleaning
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am truly amazed at how well this product worked over the summer to keep our highly used pool clean. It was easy to use and it cleaned debris as well as algae in the pool.
We are very sorry for the unpleasant experience. This cordless robotic pool cleaner SG 800B comes with a 12-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions.