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Customer reviews

Rating 3.1 out of 5 stars with 7 reviews

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57%
would recommend
to a friend

Customers are saying

Customers are pleased with the size and adjustability of the Masters Series Pro Deluxe Gaming Chair XL & Tall. Many appreciate the chair's ability to accommodate taller individuals and its wider-than-expected comfortable seat. The customizable height feature for workstations is also a plus. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chair. Comfy to sit in. Arm rests are good. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Comfortable Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair arrived packaged very well. The chair was very easy to assemble. The materials are very high quality. The width of the chair is wider than I expected, but very comfortable. I did purchase this chair during a black Friday pre sale at over 25% off.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice materials very poor ergonomics

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair feels solid,the materials feel sturdy, the leather and the base feel well built, however the chair fails in the ergonomics. I guess I explain with PROS and CONS: PROS: -Solid Materials -Good quality leather -Nice looking overall CONS: -Seating and back base are super hard -Neck and lumbar support pillows are extremely uncomfortable. Had to remove them could not stand them. -Limited ergonomic options: up/down, lay back, Arm rest all directions but they still stay very far on the sides. For the money you are paying is just no worth it. More than a headache this chair is going to give you back aches, plenty of them. Stay away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Best Buy Employee

    Rated 4 out of 5 stars

    Comfy but to short

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this chair is super comfy. The only down side is it doesnt go up high enough for me. Im 6'5 and its highest setting just barely works for me. Its odd considering this is a XL chair which says it accomodates someone taller. So im keeping the chair and swapping out the gas cynlinder to allow me to sit higher

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for the SALES game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly was relatively easy even with the pictorial installation guide. I liked being able to customize the heights for my work station. This helps my posture and comfort while working all day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke Within Hours

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to adjust the height of the chair and the lever just snapped off. I've owned this thing for 2 hours and 'm not a very strong woman. For the price this chair is incredibly cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CRAPPY CHAIR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM A PROFESSIONAL award-winning writer, bought this last year, in 7 months, the seat totally collapsed and is now very uncomfortable. I contacted the company AK RACING as was quickly told the Five Year warranty does not include wear and tear. WHAT? WEAR AND TEAR? BS

    No, I would not recommend this to a friend
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