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Customer Ratings & Reviews

Your price for this item is $679.00

Customer reviews

Rating 4.3 out of 5 stars with 56 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Masters Series Pro Gaming Chair XL & Tall's exceptional comfort and high-quality construction. Many appreciate the adjustable armrests and the excellent back support it provides, contributing to comfortable extended use. Positive feedback also highlights the chair's suitability for larger individuals. The chair's robust build and durable materials are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 56 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable gamer chair! Bought it for my boyfriend he loves it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Size

    Rated 5 out of 5 stars

    Nicely made

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was pretty awesome and really comfortable. The pro I would definitely recommend for any adult as it is bigger than the non pro version. The other one is to small. The material is very breathable as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake leather falling apart after 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased April 2021 the fake leather on the seat is starting to wear through. I'm a 200lb man who sits normally on his butt for 10-20 hours a week at most. This is very disappointing considering the price point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sheesh!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a La Z Boy office chair. Witch was a very comfortable chair. But this bad boy is amazing. I like the fact I can get some long sit time in this one and not hurt. But not feel so comfortable like la z boy where I feel like I’m melting. I get the feeling of being on my toes in a boxing ring. Just one tool in your arsenal to better a more well rounded gamer. Had a slight tear in mine witch was disappointing but I couldn’t take it apart and send back it’s so awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is great and fully meets my needs. It is not really that comfortable, but it is after all an ergonomic chair and is not cushy and soft. It supports the body very well as it was designed to. It does get somewhat uncomfortable after hours of sitting, but just get up and walk around. A word about AKRacing customer support. My chair arrived with one of the plastic trim pieces cracked. I followed the instructions on their website, which is very simple. I am on the East Coast and they are on the West Coast. I submitted my e-mail with attachments 8:00 am my time. That same after noon I received a reply. To top it off, the new part was actually shipped that SAME day. Received the part, very easy replacement and I am a happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortably

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comfortable chair. First ona that was shipped was broken. Best buy replaced it fast. Second one came fast and wasnt broken but had a cap missing. Akracing said they'll send it after contacting them

    I would recommend this to a friend
  • Pros mentioned:
    Armrests, Comfort

    Rated 3 out of 5 stars

    Ok but glad it was on sale.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t have paid the full price for this chair. When I got it there was a piece already broken. Overall easy to put together and leans back really far. It’s comfortable but I don’t think it will be that durable. Lots of plastic parts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gaming Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my 17yo son. He has thoroughly enjoyed the new chair. We opted for the PRO version since it had more padding in the seat. Let's just say that it is well worth the upgraded price. This chair really does everything ergonomically. up/down, seat leans back/forward (like a car seat lever), arms go up/down/in/out/rotate (4D). Rollers move easily on hard floor or carpet. Keep in mind that this is a pretty big chair - we call it "The Throne" because it's almost too big and obnoxious. We didn't find much use for the head rest or the lumbar support because it felt fine without; however, they could easily be used. What's great is that the chair can rock forwards/backwards with whatever tension you set the spring to (underneath the chair) OR you can lock into place any angle of the chair itself AND lock in place the chairback angle too. You can literally lay down in this chair at 180-degrees --- however, it's not very comfortable at that angle. The leatherette material is not of the toughest kind, so you will need to be careful with that. Since this chair will be going back and forth to/from College from year to year, be sure to get the 4 or 5-year All-State furniture warranty package in case there are damages along the way. You don't want to have to buy another one. They aren't cheap! So protect your investment. This is a great chair that my son should enjoy for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Size

    Rated 5 out of 5 stars

    awesome chair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great chair sturdy even for a lay back and relax and on the wider side for plus people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I removed the head pillow because I like my head resting on the chair and not pushing my neck out much more comfortable for me this way. The warranty is great 5 years on chair and 10 years on the frame and Bestbuy is a authorized dealer. The secretlab titan xl is also a good chair but was out of stock at the time of purchase. the PU leather is also is perforated on the PRO series vs the MAX series.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep, mobile, high quality, functional chair that's made for long reliable use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super comfortable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best office chair I have ever sat in. I am 6'4" and this chair is not narrow or shallow. I fit perfectly in it! It also lays back to a complete 180!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Killer Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky to find this chair as a deal of the the day. Ordered it, got it in two days and was a breeze to assemble. Multi point adjustment and very comfortable for long gaming sessions. Pillow/pouch for the lower back portion is very supportive. Puts my old gaming chair to shame. Get it if you can.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is soooooo comfortable. It's perfect for people over 6 ft. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair. Unfortunately I have to return it since the fabric was what “someone” expected. It’s ideal for video games

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    All day comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as most people these days are working from home, I needed something a little more comfortable. This is the perfect chair for me!! A++

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    If you have a hank hill problem look no further

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the blue was going to be over the top but it’s not and my butt has never been happier than ever

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little difficult to put together but once it’s built, it is a great chair.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Can't beat the quality for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and built in warranty. Helps keep my posture good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great chair. It help me calm and relax. It take time to adjust to sit.

    I would recommend this to a friend
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