Customer Ratings & Reviews
- Model:
- YU-YCI-001-GG
- SKU:
- 6497602
to a friend
- Cons mentioned:Missing parts, Poor customer service
Missing Parts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this and all that came was the white board and no hardware to assemble it. The box even had the instructions on how to assemble it but none of the material to assemble it was ever delivered. I made sure that I checked the product details and it clearly stated that the hardware was included. I even saw reviews saying the assembly was easy. I've tried to contact 3 people at Best Buy to get the rest of my order mailed but I have not been able to get any help with thos.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hey Katelyn - Thank you for providing your feedback and letting us know about this issue. We would love the opportunity to investigate this for you. We set a high standard for ourselves and are truly sorry to hear that standard was not met. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you. Customer Care (TJ)
- Pros mentioned:Mobile, Space
Mobile Notebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this board. It's not too bulky, very mobile. I can roll it out, takes notes for a story, erase and roll it back into the corner. Great investment. It's a notebook on wheels.
I would recommend this to a friendBrand response from Customer Care
Posted .Hi Billy! Thank you so much for writing a review that provides such amazing details about your purchase and experience. We strive to satisfy our customers, and we are pleased to read reviews like this that verify we are meeting our goals. Thank you. Customer Care (TJ)
- Pros mentioned:Easy assemblyCons mentioned:No markers
Easy to assemble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy assembly in 30 minutes. Comes with some magnets but need own markers and eraser.
I would recommend this to a friend Missing White board!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this for our office and all the came was the mobile stand, no white board.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Megan, Thank you for sharing your feedback and bringing this matter to our attention. We hold ourselves to a high standard, and we sincerely apologize for falling short of that standard. I would appreciate the chance to look into this matter on your behalf. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you. Customer Care (TJ)
What experts are saying
