Customer Ratings & Reviews
- Model:
- ALA-ZL21-503983
- |
- SKU:
- 6592163
Customer reviews
Rating 2.2 out of 5 stars with 6 reviews
(6 customer reviews)to a friend
- Cons mentioned:Durability
Rated 1 out of 5 stars
Terrible!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Broke within 4 months!! Instructions were awful, pieces didn't fit together correctly. Literally just snapped in two from under me while I was sleeping. Never again!!!
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hello! Thank you for providing your feedback. We are sorry to hear that your experience did not meet expectations. Please reach out to Customer Service so that an agent can assist you. Customer Care (JW)
- Cons mentioned:Durability
Rated 1 out of 5 stars
Don't waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a zero I would. Literally just got it last night. Putting it together has been horrible! None of the holes line up. Some screws don't feel like they're long enough to even hold or last. It says it's adjustable, but it's not. The side will not connect to the wing if its connected to the leg or vice versa. And it's supposed to be connected to both. So the holes don't line up.
This review is from Alamont Home - Hollis King Size Upholstered Platform Bed with Wingback Headboard - Gray
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Thank you for bringing this matter to our attention, Jessica. This is an unusual occurrence and I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you. Thank you. Customer Care (TJ)
- Cons mentioned:Durability
Rated 1 out of 5 stars
Poor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke less then a year. Got it in June and broke in October.
This review is from Alamont Home - Hollis King Size Upholstered Platform Bed with Wingback Headboard - Charcoal
No, I would not recommend this to a friendBrand response from Customer Care
Posted .We are so sorry to hear this and would love the opportunity to investigate on your behalf. We set a high standard for ourselves and are truly sorry to hear that standard was not met. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you Your happiness is our number one priority. Customer Care (TJ)
Rated 4 out of 5 stars
All this room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First king size mattress ive owned and very happy with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Sturdy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy and great material! Very good price for what you get.
This review is from Alamont Home - Hollis King Size Upholstered Platform Bed with Wingback Headboard - Charcoal
I would recommend this to a friendBrand response from Customer Care
Posted .Thanks a lot Miranda! We’re thrilled that you were satisfied with our services and products. Your feedback is appreciated, and we hope to be of help again soon! Customer Care (TJ)
Rated 1 out of 5 stars
Dont buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks dont buy bolt holes dont line up it cheaply made i repeat dont buy this
This review is from Alamont Home - Hollis King Size Upholstered Platform Bed with Wingback Headboard - Gray
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Thank you for bringing this matter to our attention, Earl. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you. Thank you. Customer Care (TJ)