Customer Ratings & Reviews
- Model:
- HL-0016-1-BK-RED-GG
- SKU:
- 6497673
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Porter Contemporary Mesh Executive Swivel Office Chair for its comfort. Many customers mentioned how comfortable the chair is, even after sitting in it for extended periods. The adjustable armrests and height adjustment features were also praised for their convenience and functionality. While some customers found the assembly instructions difficult to follow, the overall sentiment towards the chair's comfort and adjustability remains positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Armrests, Assembly, Height adjustmentCons mentioned:Back support
Seems to be good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this chair for my husband to use at his home desk. Quality construction, easy to put together, especially like the adjustable armrests , adjustable height and recline feature. Not much back support though and seat needs a better cushion, but for the price great value. I got it onsale. Also like the 6 year warranty. Can't find that anywhere else for the price point, or even in higher price ranges.
I would recommend this to a friendBrand response from Customer Care
Posted .Thank you for taking the time to share your detailed feedback! Your insights regarding back support and seat cushion are valuable. We encourage you to review and retain the included warranty details provided by the manufacturer. Have an awesome day. Customer Care (TJ)
Office chair
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chair adjustment are poor. Easy to assemble but material is not worth the price. Not a good buy.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Dear Varnal, thanks for sharing your feedback. We’re sorry your experience didn’t match your, or our, expectations. It was an uncommon instance, yet we will use this valuable feedback to improve going forward. Customer Care (TJ)
Not a good choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I bought this. It slowly sinks when not in use, and always feels like it tilts slightly forward.
No, I would not recommend this to a friendBrand response from Kara - Product Support
Posted .Hello John, When our customers are disappointed, we are too. I'm sorry that this item did not meet your comfort needs. Comfort is subjective and based on the opinion of the user, however we certainly appreciate and value your feedback. If you feel the chair has a defect, please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you. Have a great week! Customer Care (TJ)
- Pros mentioned:Comfort, Value
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this chair is a great value and looks perfect in my office. Assembly was relatively easy. It's comfortable enough, but I wish there was more of a headrest. I also wish it came in more colors, but the blue is nice.
I would recommend this to a friendBrand response from Customer Care
Posted .We hope you are having a great day and we appreciate your business. Your feedback is important to us and to other customers. Thank you for taking the time to share it. If there is anything else we can do for you, please let us know! Customer Care (TR)
- Pros mentioned:Armrests, Comfort
Comfortable chair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did take a bit longer to put together than it did for others, but it works great. It functions well, and is comfortable. I like having a chair with arms but even more, one with arms that will swing up and out of the way. It has been great.
I would recommend this to a friendBrand response from Customer Care
Posted .Your detailed feedback is immensely valuable to us, as it helps us understand how our products are performing in real-world scenarios. We are constantly striving to improve and provide the best possible experience for our customers, and your detailed input serves as a valuable guide for our future endeavors. Have a great day and thanks again for the feedback! Customer Care (TJ)
- Pros mentioned:Armrests, Comfort
Perfect comfy chair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chair is very comfortable!!! I work remotely so it helps to prevent back pain. I also like that arms fold up so I can push the it up against my desk.
I would recommend this to a friendBrand response from Customer Care
Posted .Hello! We are always excited to hear from our customers and we're thrilled you were satisfied with our product. We look forward to working with you again soon. Customer Care (TR)
- Pros mentioned:Assembly, Comfort
Office chair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Confortable nice chair. Easy to ensamble and keep it clean.
I would recommend this to a friendBrand response from Customer Care
Posted .Hello! We hope you are having a great day and we appreciate your business. Your feedback is important to us and to other customers. Thank you for taking the time to share it. If there is anything else we can do for you, please let us know! Customer Care (TJ)
- Pros mentioned:Comfort
Comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable chair - and easily adjustable. Just what I needed for my office.
I would recommend this to a friendBrand response from Customer Care
Posted .We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Customer Care (TJ)
- Pros mentioned:Comfort
Computer chair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable chair just what my daughter wanted
I would recommend this to a friendBrand response from Customer Care
Posted .Thank you for sharing your experience with us and the world. We are thrilled to have been able to provide exactly what your daughter wanted in an office chair. If there’s anything else you need, please contact our Customer Service unit where representatives are standing by to help. Customer Care (TJ)
- Pros mentioned:Comfort
Manager
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great chair. Comfortable and perfect for our needs.
I would recommend this to a friendBrand response from Customer Care
Posted .We're beaming with joy reading your review! 😊 Thank you for your kind words. If there's anything else that would make your experience even better, please let us know. Your happiness is our top priority, and we're here for you! Customer Care (TJ)
- Pros mentioned:Comfort
thumbs up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great chair, looks good, nice size seat, comfortable.
I would recommend this to a friendBrand response from Customer Care
Posted .Thank you so much for taking the time to leave us such a wonderful 5-star review. We are thrilled to hear about your positive experience and are delighted that you enjoyed the experience so. Your kind words truly mean a lot to us and serve as a great source of motivation for our team. If there is anything else we can do to enhance your experience or if you have any suggestions for us, please do not hesitate to reach out. Customer Care (TJ)
Average
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions make it a little difficult to figure out which screws go where, but we eventually got it. It’s not as nice as I’d hoped. The material on the arm rests seems really thin. It’s fine but not great.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Thank you for taking the time to share your feedback. We appreciate your honest review and apologize for any confusion caused by the assembly instructions. We're glad to hear that you were able to successfully assemble the office chair.
We understand your concerns with the armrests, and we're sorry to hear that it didn't meet your expectations. Your input is invaluable, and we'll certainly take this into consideration as we strive to improve our products. Customer Care (TJ)
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product product it was easy to assemble but it came with a defect it will not go down or up we try deferent thinks but still not working
I would recommend this to a friendBrand response from Customer Care
Posted .Guadalupe, It appears that the defect may be related to the cylinder. Kindly contact Best Buy Customer Service at 1-800-BEST-BUY, and a representative will assist you in filing a defect claim with the manufacturer. Customer Care (TJ)
Should have been better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chair had severe lean to the right. I had to put 3 washers in to get the chair evened up. Otherwise the chair seemed to be a quality product.
No, I would not recommend this to a friendNice looking - not as accommodating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seat isnt as adjustable as adverised. Does not support lumbar area.
I would recommend this to a friend
