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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.9 out of 5 stars with 71 reviews

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99%
would recommend
to a friend

Customers are saying

Customers regard the graphics of Alan Wake 2 as stunning and immersive, with many praising the game's visuals and atmosphere. The story is also well-received, with players appreciating its gripping narrative and beautiful narration. Additionally, the game's survival horror elements are lauded, with some players calling it one of the best survival horror games of all time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 71 reviews
  • Pros mentioned:
    Survival horror

    Rated 5 out of 5 stars

    The best horror game in a while

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best game i ever played actually a real horror games with suspense

    I would recommend this to a friend
  • Cons mentioned:
    Damage, Packaging

    Rated 2 out of 5 stars

    Packaging Error

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy must not have an email because they could not provide me with one even though I asked multiple times. So I will provide the pictures here. It truly was not entirely their fault or maybe even their fault at all. But the game was packed in basically just a sleeve. NO bubble wrap, NO box, or any kind of cushion. I'm truly disappointed that the game came damaged the way it did. I have been issued a replacement but the principle still stands

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game comes with the original alan wake, and all AW2 dlcs. Its a beautiful game with a compelling story. This game has me wanting to upgrade to upgrade a ps5pro just to experience it again in a better way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Year of horror games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sequel big fan of first game and sequel was great good graphics and I enjoyed the story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alan wake is a gritty and dark game but that is what mak me the game so enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Exploration, Graphics, Survival horror

    Rated 5 out of 5 stars

    Wait? Is that Max Payne?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a far superior game to the original shallow and incompetent Horror-lite feel. And while this is a departure from the original game I think it's instead how the original game should've been. In my opinion at least. this is much more fun and immersive and less of that Resident Evil 4 arcade like feel the original had. Alan Wake 2 is a bit of investigation, a bit of exploration, a lot of weird horror, and some decent shooting, all rolled inside an amazing looking game. And as a bonus this brings a digital version of Alan Wake Remastered. So rejoice or whatever.

    I would recommend this to a friend
  • Pros mentioned:
    Exploration, Story

    Rated 5 out of 5 stars

    Tight survival horror combat and storytelling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alan Wake 2 is an incredible game. The combat, exploration, story, and variety of segments are all top-notch and make for the best game of 2023.

    I would recommend this to a friend
  • Pros mentioned:
    Exploration, Survival horror

    Rated 5 out of 5 stars

    Wow, what an experience!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first booted up the game, the detective portions through me off, and I really started to second guess this purchase. But instead of complaining about the lack of action and this horror/walking simulator shift, I let myself get absorbed in the experience and wow. I waited specifically for the physical release to play this game and it was well worth the wait. By the end, I really enjoyed that the game focused more horror/exoloration/slow paced thrills as it gave the game time to really create a flow that I have never experienced in a game before.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    GOTY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing followup sequel to one of the my favorite franchises in gaming history. I already bought the digital version of the game for xbox series x when it first released. However, it being on of my beloved franchises, when they announced that they would release a physical version of the game i had to buy. The visuals are stunning and are even more enhanced with the ps5 pro. Gripping story that is narrated beautifully. Game of the year candidate for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool game. Great story and graphics. Super entertaining

    I would recommend this to a friend
  • Pros mentioned:
    Dlc included, Survival horror

    Rated 5 out of 5 stars

    Awesome Sequel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a lot with this game and it’s definitely a blast! It’s more survival horror than the first game, so you have to use your items sparingly. You also get the DLC and the original Alan Wake (downloaded).

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    Masterpiece

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the first Alan Wake back in 2010. This game takes it to another level. The long wait was worth it. Gameplay, story, characters, music, sound, world, etc. all great. A masterpiece and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is great! The atmosphere, the visuals and the story are all awesome. It is a big improvement on the first game!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story
    Best Buy Employee

    Rated 5 out of 5 stars

    Great horror game

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Story . Graphics are fantastic. Ps5 pro upgrade is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving AW2 physical (deluxe) edition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing this has been an unforgettable experience. Playing through the remastered first game was the perfect way to get into Alan's world, cause I've never played before. It's fast tho, like 10+ hours, but the sequel took everything to the next level. The visuals are obv stunning, the atmosphere is gripping, and the story had me hooked from start to finish. I loved the mix of tension and discovery, with every detail immersing me deeper. If you’re into cinematic storytelling and psychological horror, this is an absolute must-play. The way it's set up as episodes of a show is very original imho.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    A great sequel to a great game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great game with a great story! I played the trial on PS plus and wanted the entire game. I bought it from BestBuy and shortly after it went on sale. BestBuy retroactively price matched which was amazing as well!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Alan Wake 2 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played this game on the PC and the graphics are amazing, the gameplay is good too and it is similar to the first game. If you enjoyed playing the e Alan Wake you will enjoy this game.

    I would recommend this to a friend
  • Pros mentioned:
    Dlc included

    Rated 5 out of 5 stars

    Great game now in physical disc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I can have a physical version of this awesome game, even the dlc is in it. Only the first game is a digital download. 2 great games plus dlc is a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once Only Digital, Now Physical,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally in physical form. This once only digital release, with award winning story, graphice, and gameplay, can now be held in your hand, not just a digital license.

    I would recommend this to a friend
  • Cons mentioned:
    Standard edition

    Rated 5 out of 5 stars

    Deluxe Over Standard Anyday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price during the black Friday sale. Definitely recommend getting this edition as opposed to the standard.

    I would recommend this to a friend