Customer Ratings & Reviews
- Model:
- TFALA502DC3PWP
- |
- SKU:
- 6288020
Customer reviews
Rating 4.1 out of 5 stars with 148 reviews
(148 customer reviews)to a friend
Customers are saying
Customers express satisfaction with the Alcatel TCL LX's ease of use, price, and camera quality. Many also appreciate the screen size and find the phone's performance to be satisfactory. However, some users have noted concerns regarding battery life and call volume. The Android version and available features were also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
User friendly great smart phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This smart phone looks pretty nice.Its performance is amazing.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Mae from TracFone Wireless. Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
- Cons mentioned:Call volume
Rated 3 out of 5 stars
Excellent Value but has issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Tracfone customer for many years. I was surprised to find this phone with the latest version of Android at such a low price. All in all it is a good value. However, I have encountered a couple of issues. First of all, the volume on phone calls was too low (even when turned up all the way). I fixed this by downloading a volume booster app. The quality of calls is now excellent. I have been unable to find a solution to another problem. For some reason most app notifications do not work unless I have the app open on the phone. (E mails, texts, appointments, and missed calls all send notifications just fine). Unfortunately tracfone customer service has very little interest in helping me solve this issue. So I do recommend the phone but caution prospective buyers about the issues I have experienced.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Janet from TracFone Wireless. We're sorry to hear about your inconvenient experience in using one of our branded devices. We also apologize for the inconvenient experience you previously had with our dealership. We would like to speak with you again and help you properly set up your phone. Please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Way better than my old phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last TracFone is about 5 years old and took 10 minutes to boot up. The apps on it didn't work very well either. So I finally broke down and bought this same model for myself and the wife. I am really impressed with the functionality of this phone! 2 years ago I had an iphone 5 at work and this to me is an equal or better to that. So I'm very pleased with it and the only critique I have for it is that it is very easy to hit the on button by mistake so need to be mindful of that.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
My First Smart Phone & I Love It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, I'm over 50 and have been reluctant to get a smart phone, because I don't know why I would need all the functions when I already have a Kindle and I just didn't want to pay the high price I've heard people are paying for them and the plans and then have the need to upgrade them every year or so (My son paid over $700 for his phone!) I paid $29 for this phone and have over 5000 minutes built up from when I had an Obama phone, so I'm set for the calls and text I need to make and I will pay about$20 every 3 months for my service with Tracphone. I'm still learning all the gee-gaws, but it seems this phone is just as good as my son's phone, his camera is better and he probably has some perks I don't need, but that's ok. I'm happy with it! And really happy with the price, I'll use that $700 for something else I'll really enjoy, like a vacation. I AM really enjoying having a flashlight on the phone, it has come in handy several times already.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for your feedback. We are glad to hear that you enjoy using one of our offered products. Should you be having queries or any concerns, feel free to let us know.
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Really good phone for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good basic tracfone that is compatible with both AT&T and Verizon network. I was able to switch to this phone from the LG Sunrise, in comparison this phone is awesome. It runs android 8 which is nice. Good enough camera and a SD card.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Mae from TracFone Wireless. Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the camera and the size of the phone 16gigs of memory is nice.One of the latest operating systems is a plus.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Mae from TracFone Wireless. Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please let us know what we can do for you in the future.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy way to join the 21st century
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smartphone--I fought it tooth and nail, but finally gave in. I've been a TracFone customer for several years on my old stupidphone, and transferring was relatively easy. I am relieved at the ease of use, and delighted that the new phone is actually cheaper to use, given that I have a wifi network in my home. It comes well-loaded with apps, and it's very simple to get any new ones that I want. (My 14-year old had to show me how do delete the ones I don't want).
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. My name is Maria and I work with TracFone Wireless. Thank you for choosing TracFone Wireless and for giving us the opportunity to service your cellular needs.
Rated 4 out of 5 stars
Pretty good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this phone for about a month, and so far so good. It has a decent amount of memory for apps. I like that it has a notification light also for messages.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Glen from TracFone Wireless. We appreciate your feedback and we thank you for using our phone and service. If assistance is needed, please let us know.
- Pros mentioned:Performance, Price
Rated 5 out of 5 stars
Great low budget phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was meant for a temporary use as my galaxy phone broke, but this phone is so far so good considering the amount i paid. more than i expected from a low budget phone
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. We're glad to hear that. Thank you for giving us a 5-star rating and choosing us to service your cellular needs. Should you need assistance, please let us know. Have a great day ahead.
- Pros mentioned:Camera quality, Ease of use, Price
Rated 5 out of 5 stars
Great camera for a beginner, easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Good camera. GREAT price. Easy to use.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Katrina from TracFone Wireless. We're happy to hear that you love your new phone. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a great day.
Rated 5 out of 5 stars
Nice phone excellent price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone looks more like it would cost a few hundred not 29.99! It's fast and I was able to find some nice cases for it as well. Only drawback is it doesn't allow a micro sd card to be formatted as internal storage. So you can only use the memory card for media or files. No apps. That Is the only drawback. It feels a lot like a new iPhone! Thanks Best Buy!
I would recommend this to a friendRated 4 out of 5 stars
good basic phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good solid basic smartphone. No fancy bells or whistles, but has a current version of android and will do most of what the average person uses a smart phone for. Good connectivity and an affordable service price for a pay as you go phone.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy and I work with TracFone Wireless. I read your post and appreciate the feedback you've given to our product. As per our interest to serve you better, we are continuously working on
improving and expanding our procedures, products and overall services. If you need assistance, please do not hesitate to contact us. Have a nice day.
- Pros mentioned:Camera quality, Screen size
Rated 5 out of 5 stars
Great phone for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my granddaughter and she loves it. The calls are clear, takes good pictures, screen size is adequate, it does all the normal things a smartphone does. So far everything is great!
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great for my tween
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter wanted a phone for her 12th birthday. This is a great product for her because I don't have to worry about data overages and it was easy for me to set up. It was very reasonably priced so it would be okay if she lost or broke it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
good for kids and seniors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so easy for my elderly mom to use. She popped out of the box and started rolling. It's set up much like a kindle..
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Call volume
Rated 4 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been good so far. Easy to set up and use. I wish it was a little louder.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Thank you for choosing us to service your cellular needs. For assistance, please contact us via chat using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will be happy to assist you.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone for my 11 year old daughter and she loves it. Easy to use, great features. Easy to access her applications. She is very satisfied with her phone.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was very easy to set up and use. The major perk is the memory. I finally have space to add apps! I am pleased with my purchase and would highly recommend.
I would recommend this to a friend - Pros mentioned:Performance, Price
Rated 5 out of 5 stars
Nice for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because it works really well and the cost is really low. Compared with my friends very expensive phones mine work just as well and does the same things.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Janet from TracFone Wireless. Thank you for your feedback. We are glad to hear that you enjoy using one of our offered products. Should you be having queries or any concerns, feel free to let us know.
Rated 4 out of 5 stars
Decent phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a "flagship" phone by any means but works great. Bought this to give to a family member that had an older flip phone. Screen looks good and is very clear and bright. Calls sound good even when on speaker. Only reason for 4 stars and not 5 is the amount of on board memory. Overall a good phone for your Tracphone account
I would recommend this to a friend

