Customers express satisfaction with the BreatheSmart Classic Air Purifier's ability to improve air quality and reduce dust, noting its quiet operation and ease of use. Positive feedback also highlights the effectiveness of the HEPA filter in removing allergens and odors. A common concern, however, centers around the relatively high cost of the purifier and replacement filters.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-82 of 82 reviews
Rated 2 out of 5 stars
Fair machine
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Original air purifier worked great, but replacing the filter has become difficult. The first one smelt awful, and it was sent back to Alen for a replacement (they explained their new suppliers were using a different glue). Due to the length of time getting the replacement sent out, I believe they received old one, ran it in their machine for a while and sent it back--still stinks, but not as bad. There is no Breathing Smart with my machine currently, or for long time because of filter in the air purifier causing home to smell.
This review is from Alen - BreatheSmart Classic Air Purifier with Pure, True HEPA Filter for Allergens, Dust, Mold and Germs - 1,100 SqFt - Graphite
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible Customer Service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered my Alen purifier a few years ago. In the meantime, they changed the name of the purifier making it confusing when a few years later I needed new filters. Accidentally ordered the wrong ones. Took them out of the package to fit them in the filter, then realized they don't fit. Now Alen is refusing to refund me since they were taken out of the packaging, despite the fact that they are not used at all.
I'll be taking my business elsewhere, which will be significant as I live in fire country and need a lot of filters.
