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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 30 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are pleased with the laptop's performance and graphics capabilities, finding it powerful and excellent for gaming. Many appreciate its ability to handle demanding PC games. However, some customers note that the laptop is heavy and has a relatively short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased! just as the best buy rep described. easy setup! Super fast!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great online gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer, graphics are great, happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Pc gaming

    Rated 5 out of 5 stars

    Very powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for PC substitution this a choice from Dell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the money it is great work and play pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a gift with more than 1 purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a lot of information, explanation and demonstration before purchasing which was very helpful

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    poor laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop good memory and other but when you play games waiting for you battery because the batery is discharge 10% when you play like 4 hours later the laptop the start the problem with lag and Fps dont worry plug in dont work allways happen sorry this item im return

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Bhernandez,

      Thanks for your review. We're sorry to hear that your battery has had issues. If you'd like to find ways to extend the life of your battery you can try these tips:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a gamer my boyfriend loves it and

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop to anyone. Best laptop I have seen so far out in the market. I got a good deal on thanksgiving. I checked out other brands as well, Razer and MSI. I needed something with a good built quality + very good ventilation and offcourse very good performance. This laptop did it all. Although Razers and MSI's were great too, but I did not like their built quality. Too much plastic and the feel is cheaper on them. This laptop is a power machine. I play First person shooter games. BF V, and do lots of software and app development, to run all those heavy tasks, this laptop never had any issues. I would recommend this to all!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow is what you will say! this laptop is fast and is a honor to play on!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit for in store pick up. Brought it home and opened it only to find scratches on the top case that wore through the black color showing silver. Returned the same day and never looked back. Quality control issue or transport issue? Not sure.

    No, I would not recommend this to a friend
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