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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 151 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 151 reviews
  • Rated 5 out of 5 stars

    Beautiful gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much power in this laptop. Got this for our son and he now uses it in place of his desktop computer. We set it up with an Alienware curved monitor and it runs beautifully! Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had it a few days but so far so good. Graphics are great. Alittle loud when gaming as fan kicks high. Seems to get hot but guess thats normal for a laptop. like it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware - Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, no match to speed, battery life is better than others I have used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good hybrid laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it for school and some mild astrophotography. No complaints so far. saw some negative reviews on other channels but this is a great hybrid laptop for work and gaming. I play war of rights, kerbals and some other military sims. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to this laptop and let’s just say I’m super impressed. The Aurora 16 runs smooth, is pretty easy to use and plays games wonderfully. My previous laptop I could hardly play games like EFT on it. The Aurora runs it beautifully. The only thing I’ve really had issues with is the Alienware command center with the performance bar. Sometimes in the middle of a game it will open and turn the screen black and then minimize the game. I also have not been able to figure out what the “stealth” button is used for on specific laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, just heavy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming and heavy Cyber labs, overall is great laptop, it’s heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alienware laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top play my favorite game flawlessly, the graphics are perfect. There are still many performance upgrades in the system that U have not accesed yet, I am still learning the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop! You never see these kind of specs at this price point! Its pretty, very fast, also very quiet even with the fans on. I was quite impressed with how quit the fans are and they work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review about Alienware Aurora 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say it is a great buy for me and the specs are nice and everything this whole month I have been doing every kind of testing I could and I will say it has passed my test and for games it handles everything we'll in Very high/ultra settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Design and Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lean design, not that heavy for 16" laptop. Performance is great, heavy softwares run smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tunning machince. Plays everything i want to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweeptakes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a alienware gaming laptop its perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, better than macbook in my opinion, the service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware-16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware is a very productive, duarable device. This is my second purchase of this name. I am very satisfied with product and will tell others about the features. I am still learning some of them myself (lol). Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this laptop. It beats all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for my Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this laptop for my 18-year-old grandson headed to college. He said the laptop is absolutely wonderful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this on sale for circa 1000. I planned to use it as a secondary work laptop and medium load gaming system. Despite having the "power" it does, it often under perfomed when handling more demanding systems or running newer (2025) games on medium settings. However, many older games run great on the system and standard surfing, media consumption is fine. Pro: sleek design allows for it to be taken into meetings or on the go without bulk or most people noticing it is an Alienware. The laptop itself doesnt heat up as bad as some reviewers have said when in performance and balanced modes. Cons: Like any gaming laptop the battery is not a strong suit lasting under 2 hours when doing a medium load of mixed tasks. Although this is a budget offering the things that make an Alienware and Alienware just arent there. No glowing outer emblem, no keyboard light customization, etc. Even the gaming experience is lackluster and with the current specs, this is not a future proofed offering. Even though the price was great and the smaller tasks done on independently are done well, other laptops do it better without studder or noisy fans. Yes there is a silent mode but even that can be vexing as it allows temperature issues. Pay a few extra hundred to get something with a little extra power and that has better specs future proofing it for those of you who wanted thia as a gaming system. I cannot recommend the product unless its on a deep discount, or you dont need your laptop to do much and you want to say you have a 5000 series card in your Alienware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace the 1 my son lost in our house we lost everything and my son said its so much better then the 1 he had even tho its not everything he lost having this and it working so good everything about it being so good it helps him feel a little better nd gives him hope after our loss. Its the little things that help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Using for my golf sinukator and its amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop woth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vomputer for gaming or streaming. Wonderful investment. Gift for husband and he loves it!!

    I would recommend this to a friend
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