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$2,128.00

Customer reviews

Rating 4.7 out of 5 stars with 127 reviews

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  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the 16X Aurora gaming laptop's overall performance, processor speed, ample storage, ease of use, and appealing design. However, some users have noted that the laptop tends to get very hot during operation. Despite this, the general sentiment leans positively toward the laptop's capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 127 reviews
  • Pros mentioned:
    Overall performance, Processor speed, Storage capacity

    Rated 5 out of 5 stars

    “High-End Performance Done Right: My Aurora 16X Ex

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve seen a lot of mixed opinions about the Alienware Aurora 16X online, but after actually using it, I can honestly say it’s been an excellent system for me. Specs matter, and mine is configured with 2TB of storage, high-capacity RAM, an RTX 5070, and an Intel Core 9 CPU, and that combination delivers exactly what I need — power, speed, and reliability. First, performance is outstanding. Games run extremely smooth at high and ultra settings, even demanding AAA titles. The RTX 5070 handles ray tracing and modern graphics workloads without breaking a sweat, and the Intel Core 9 keeps everything responsive whether I’m gaming, multitasking, or doing heavier workloads. Load times are nearly instant thanks to the fast 2TB SSD, and I never worry about running out of space for games, apps, or files. Second, the system feels fast all the time. High memory capacity makes a huge difference — I can run games, browsers, launchers, and background apps without slowdowns. There’s no stuttering, no freezing, and no waiting for things to catch up. Third, cooling and stability have been solid. Even during long gaming sessions, the Aurora 16X stays stable and performs consistently. The fans do their job well, and the system doesn’t throttle or crash under load like some cheaper prebuilt systems do. I also appreciate Alienware’s design and build quality. The case looks clean and modern, and it doesn’t feel flimsy or cheap. It’s a system that feels like it belongs in a high-end setup. A lot of the negative comments online come from people who either had older models, weaker configurations, or are comparing it to custom-built PCs without considering convenience, warranty, and overall polish. For someone who wants high performance without the hassle of building and troubleshooting, the Aurora 16X delivers. For me, the Alienware Aurora 16X has been fast, powerful, reliable, and more than capable for gaming and heavy use. With 2TB storage, high RAM, RTX 5070, and Intel Core 9, it does exactly what a high-end gaming PC should do — and I’m very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Storage capacity

    Rated 5 out of 5 stars

    I loved it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a durable laptop to view my graphics and downloads in high resolution, with a large storage capacity, and this has undoubtedly been my best purchase. If you're looking for ample storage and high resolution in a powerful computer that doesn't overheat, this is the best option. It has many fans, so you don't have to worry about overheating. It's a powerful machine designed to last all day without problems. It's designed for gaming due to its high performance, but I use it for graphic design work that requires a lot of storage, and I need to be able to work all day. It has worked even better than I expected, and I can even do multiple downloads simultaneously. Downloads are completed in less than 10 seconds; I was tired of waiting up to a minute for downloads, and I'm super happy with this laptop. I highly recommend it because I'm very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    2025 alienware aurora 16x ultra 9 275hx rtx 5070

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first alienware ive ever owned so far it is doing well runs smooth no lag did all updates required from even bios doesnt get to hot just remeber thou if you put it in max setting yes it will run like any other laptop i like you can adjust the temp you would like to the cpu to reach in alienware command center battery so far is good i switch back in forth for performance and stealth mode but holds up that 96whr battery display is is nice has good brightness it peaks at 500 nits i have mine to 52% and still is bright and not dim yhat was always my issues with previous specs from others model that maxed out at 300nits but the display does have good color accuracy has 240hz vrr is crystal clear also the only complaint i have its an 8bit and not a 10bit display but still looks sharp ths chassis is metal keyboard is nice and trackpad for a plastic trackpad the deck of the keyboard has like some texture that feels good when resting your palms but its not plastic it is line a nice darker blue color its a nice laptop for the price and has good hardware in it so if your in the market for a do it all laptop gaming work this is a good option also to mention the power brick is 280 watss its slim but huge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Excellent Value – Perfect Mid-Level Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this gaming computer during the July 4th sale and scored a fantastic deal. It’s fast, performs well, and my son is thrilled with his new setup. He mainly plays Fortnite and recently made the jump from an iPad to a PC—this system easily handles the game with smooth performance and no lag. As others have mentioned, the keyboard does feel a bit cheap in comparison to the rest of the build, which is otherwise high-quality aluminum. However, since we connected it to an external monitor, keyboard, and mouse, the onboard keyboard isn’t an issue for us. Considering the specs—RAM, storage, graphics card, and overall performance—it’s absolutely worth the price we paid. Great mid-level option for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Computer Drafter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, by far the best laptop I’ve had for AutoCAD. I definitely recommend this laptop for gaming or AutoCAD. I also love the overall design and color of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    it's okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty well until Windows started throwing errors that it couldn't repair. It mostly seemed to happen when I connected it to an external monitor. The battery life also seemed like it was a little on the lower side.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect Laptop for Gamers as well as for ML Eng.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best Laptop which comes with all the specifications for the Gamers as well as the Machine Learning Engineers. It has 2TB of storage and 32 gb of ram which allows me to run LLM on my local machine and it works superb. The thermal management is also so good that it handles the processes accordingly and runs the fan when needed. Also I have played many Games on highest fps. It works like a charm. I would say if anyone is looking for a good laptop which had good display, specs and a good memory management, this is a perfect fit. Also the built quality is so good that it feels premium.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast!! One of the best specs for the price, this pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop aliewore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, exceptional service, the best possible

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast, clean and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this pc for 2 months already and i couldnt ask for a better computer, it looks amazing, its really fast and all my games run smoothly on it. Completely recomended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value for the sale price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the sale price! Love my new gaming laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alienware 16X Aurora Gamer Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love, this bad boy, super fast and a heck of a gamer laptop. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, fantastic speeds, and graphics. Definitely a must have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Storage capacity

    Rated 5 out of 5 stars

    Powerful sleek good looking laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **User Review: Alienware 16X Aurora Gaming Laptop** ⭐⭐⭐⭐⭐ (5/5 stars) I’ve had the Alienware 16X Aurora for about a week now, and I’m absolutely blown away by its performance! This laptop is an absolute beast, designed for gamers and power users who want nothing less than top-tier hardware. **Performance** The Intel Core Ultra 9 275HX is lightning fast, handling everything I throw at it with ease—whether I’m gaming, streaming, or multitasking with demanding apps like video editing software. The 32GB of RAM is more than enough to keep everything running smooth, no stuttering or lag, even with multiple programs open. The NVIDIA GeForce RTX 5070 is a huge upgrade from my previous laptop’s graphics card. I’ve been running AAA games like *Cyberpunk 2077* and *Red Dead Redemption 2* on ultra settings without a hitch, and the ray tracing looks stunning. I can get over 100 FPS in most titles, which is perfect for competitive gaming. **Display** The 16" 2.5K screen is gorgeous. The colors pop, and the sharpness is perfect for both gaming and content creation. The high refresh rate ensures that every fast-paced action looks buttery smooth. It’s an immersive experience whether you’re gaming or watching videos. **Design & Build Quality** The design of the Alienware 16X is sleek and futuristic. The Interstellar Indigo color is unique and looks amazing—very different from most standard laptop colors. It feels sturdy, with a solid build that screams premium. The keyboard is comfortable, and the RGB lighting gives it that extra flair, though you can easily customize it or turn it off if you prefer something subtler. **Storage & Battery Life** The 2TB SSD is a game-changer. I’ve got all my games, movies, and work files stored without even coming close to filling it up. As for battery life, I’ve gotten about 6 hours of use with general tasks, which is decent for a gaming laptop this powerful, but don’t expect long hours of gaming without plugging it in. **Final Thoughts** If you’re looking for a high-end gaming laptop that can handle literally anything you throw at it, the Alienware 16X Aurora is an absolute winner. It delivers top-tier performance, beautiful design, and plenty of storage. It’s on the expensive side, but if you want the best, this is definitely worth the investment. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    “Alienware 16X: Premium Powerhouse for Serious Gam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Alienware 16X from Best Buy, and after several weeks of use, I can confidently say it has exceeded my expectations in every way. Right out of the box, the build quality stands out — the chassis feels solid, with a sleek, futuristic design that’s signature Alienware. Performance-wise, it’s simply outstanding. Powered by the latest-generation processor and a high-end graphics card, this laptop handles AAA games on ultra settings effortlessly, delivering smooth frame rates even in the most demanding titles. The cooling system is efficient and surprisingly quiet, which is a big plus during long gaming sessions. The QHD+ display with a high refresh rate offers vibrant colors and crisp detail, enhancing not only the gaming experience but also creative work like video editing. The customizable RGB backlit keyboard is comfortable and perfect for playing in any lighting condition. Overall, the Alienware 16X is a powerful, well-crafted machine — ideal for those looking for top-tier performance and a premium experience. Definitely worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation, Noise level

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing but loud and does get hot if you don’t have a extra fan for it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming laptop I have ever owned. Really fast with amazing graphics. The fan gets a bit loud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excelent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance with plenty of storage, only downside so far is the fan but thats expected with the specs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Updated to Win11!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to improve on my Win10 computer. Old had 12 GB RAM, this has 32 GB. Old had 1 TB hard drive space , this has 2 TB. Old had 128 MB graphics card, this is 8 GB. My old computer was an i7 and this is an i9 Ultra 275HX. And it's Windoze 11, so it's current OS. Now if I can figure out how to keep it from bogging down as it gets older, it'll be great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Gaming PC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this beast for college. A little overkill I know right? Well it's been great and I love the fact that it includes a second m.2 ssd slot for easy upgrades later on storage as you need them. I also love the fact that you can game on it and also the fact that you are able to upgrade the ram as well when you need it.

    I would recommend this to a friend
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