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Customer reviews

Rating 4.7 out of 5 stars with 127 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the 16X Aurora gaming laptop's overall performance, processor speed, ample storage, ease of use, and appealing design. However, some users have noted that the laptop tends to get very hot during operation. Despite this, the general sentiment leans positively toward the laptop's capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 127 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a beast. Yes, I know that the specs arent the highest in all categories but I have yet to experience any issues with games like Call of Duty, The Division, or Horizon Zero Dawn. The laptop keeps up with the heavy demands and the only issues that I have with any of the games now is the server lag from outdated data centers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new alien ware laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good high quality laptop perfect for gameing and toher things only down side is all the pre set softwares from alien ware and once tou remove them laptop is absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Software Needs Improvment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware itself is solid, but Alienware Command Center has been a major problem for me. AWCC repeatedly caused Windows instability and crashes in programs like Discord. I am now doing a full OS reinstall and removing Dell bloatware to restore stability. Performance is fine once the software is removed, but this should not be necessary on a new system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for everything and it’s smooth. Has plenty of HD space and I like the styling and built of it. I just wish these laptops still had a cd/dvd rom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Worthy Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly couldn’t be happier with the decision. I originally wanted something powerful enough for gaming but also reliable for everyday work, browsing, and general use — and this laptop delivers on all fronts. The speed is outstanding, multitasking is effortless, and everything just feels smooth and responsive. The 2.5K display is beautiful too — sharp, vibrant, and perfect whether I’m working, watching content, or gaming. It’s been a great investment overall. My workflow feels faster, my online experience is smoother, and PC gaming has been better than ever. Definitely one of the most satisfying tech upgrades I’ve made in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    4 aliens non have failed to impress me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed n graphics . I WISH IT HAD A CARD READER

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop for photo editing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new laptop to handle editing photographs. This laptop has been perfect and pictures that were taking me 2 minutes or longer to edit using AI are now taking less than 20 seconds. Love the keyboard feel and the backlite keyboard as well compared to my older laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Best Laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Plenty of power for all my gaming needs and enough storage for my work needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pricy but does the job so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Bought this for my daughter as it is a requirement for her major in college. She likes it, it runs fast, and she hasn't encountered any issues yet. Hopefully this will work well throughout her college.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop for my college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my college student (engineering) when their prior laptop suddenly and unexpectedly failed and needed a solution in a hurry, and it's been a great solution which has exceeded our expectations. We weren't specifically looking for a gaming laptop, but the fast performance and graphics capability of this laptop have done a great job supporting the engineering software my student uses.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alienware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for nearly two months now. It has performed exceeding well at every task. I primarily use this laptop for CAD design, rendering, and gaming. The display is super crisp and the battery provides plenty of life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Alienware Gaming Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son....He absolutely loves it ! Amazed by the speed and upgrade. He previously had a Dell gaming laptop, so I was glad to know that Alienware is also through Dell........Got a great deal on it as well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item overall. The 16" 2.5K display looks sharp and smooth, and the Intel Core Ultra 9 with the RTX 5070 handles gaming and multitasking with no issues. Load times are fast thanks to the 2TB storage and 32GB of memory, and the design in Interstellar Indigo looks premium in person. I’m giving it 4 stars instead of 5 only because it runs a bit warm and the fans can get noticeable under heavy load, but performance is excellent and I’m very happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the m15 r3 to this has been a great transition. The fans are much quieter and im getting much better performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Alienware pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance but the battery only lasts about 3 hours on average:/

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast for a bargain price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build quality, great control software for managing performance settings. I bought this for CAD work and have performed perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best laptops i owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for djing. my old lap top lacked while using the djing apps now i have no problems at all it makes my dj controller run smoother and the stems are on point ill give it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage capacity

    Rated 5 out of 5 stars

    Great laptop for more than just gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processing with lots of storage. Perfect upgrade for my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    INCREDIBLE (for the price)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this system a 5-star because I don't think you can beat this kind of system for the price. However, it does get VERY hot so you basically need to pair it with a cooling pad from Amazon. Not the end of the world by any means and I love the system, but if you don't actively cool it, you're gonna burn it out quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer for Black Friday price….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It will play Rivals on Ultra at a pretty high frame rate. If you let it optimize, it’ll play at 300fps. Word of advice, windows does not turn on backup by default! Get in there and turn it on.

    I would recommend this to a friend
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