Customer Ratings & Reviews
- Model:
- AW17R5-9191BLK-PUS
- SKU:
- 6239400
to a friend
Customers are saying
Customers admire the performance and graphics capabilities of the 17.25" Gaming Laptop, frequently citing its speed and ability to run games smoothly. However, some customers found the weight to be excessive and expressed disappointment with the screen's refresh rate and viewing angles. The price point also drew criticism from some buyers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Refresh rate, Screen type
Display
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at the assembly on the site dell.I decided to order with bestbuy at a discount. I did not think about the screen because in such a laptop put 60 GHz is a shame. Plus, in the answers to the questions I read 120 GHz. As a result, there is no pritenzy to work with a laptop. It's a monster. But from behind the screen, I get this laptop back. It is intolerable to understand that on such iron you should play in 60 GHz.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Alex,
We're sorry that the features of your computer were not what you had hoped for. We'd recommend checking out our Product Support Page if you have additional questions: https://dell.to/2x2Yy9J.
You can also Email our Alienware Support Team - [email protected]. Please use your username from this review as the subject line of your Email.
Best,
Bryan
1-800-254-3692
- Pros mentioned:Build quality
Excellent laptop, high quality and fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality and cooling system are excellent. It runs DOTA / Fortnite etc at high quality on my 4k external monitor and runs everything at ultra on the 17" 1080p screen. Being 17" it is a very large laptop, but for most average folks it isn't a hassle. I like the extra screen realestate on the go.
I would recommend this to a friend - Pros mentioned:Build quality
EXCELLENT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer, and was watching another options, like asus and MSI but definitly with this this specs this is a monster with an affordable price, excellent build quality (the best i´ve had). Maybe if you want an issue is the display, it doesn´t have G-sync and its 60HZ but you can overclock it, running even at 75hz wich is really good if you don´t and extra monitor. But seriously you won´t need more graphical or processing power with this laptop. The best option.
I would recommend this to a friend Would not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m going to be honest I have a alien ware computer that is not working at the moment this is the 2nd one that has had a mother board issue. I’m at a loss because my warranty has expired and there is nothing I could do except recycle it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Rhold4,
Thanks for your review. We're very sorry to hear that your Alienware computer is not performing the way that you expected it to. We'd recommend reaching out to our Alienware Support Team via Email - [email protected]. Please use your username from this review as the subject line of your Email.
We hope that your computer will be up and running again soon.
Best,
Bryan
1-800-254-3692
