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Alienware - 17.3" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 2070 - 512GB SSD + 1TB+8GB Hybrid Hard Drive - Epic Silver-Front_Standard

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Rating 4.3 out of 5 stars with 51 reviews

  • 10%
86%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Superb Build Quality + High Performance = Win

    Posted
    optimummind
    • Tech Insider NetworkTech Insider Network
    • Top 10 ContributorTop 10 Contributor

    ======= Summary ======= The Alienware m17 is a high-performance gaming laptop that looks & feels great, is powerful and speedy, and is relatively light & thin. It has top-of-the line specs, fit-and-finish is great, and the cooling system is efficient. The m17 completely fulfills its raison d'être - playing games at their max visual settings with high & smooth framerates in a portable package. Very well done, Alienware~! _______ Pro's: 1. Crisp 1080P IPS display with great viewing angles and colors. 2. Relatively light (~5.9 lbs) and thin (23 mm) for a high-performance gaming laptop. 3. Excellent fit-and-finish, build materials, build quality, and attention to detail. 4. Excellent keyboard for both gaming and regular productivity tasks. 5. Smooth & accurate Precision touchpad. 6. LED lighting customizations available. 7. Good variety of ports. 8. Excellent performance in all scenarios. 9. Easy to open up & upgrade. 10. Great cooling design. 11. Non-gaming battery life is good (4-5 hours). 12. Supports the Alienware Graphics Amplifier for future-proofing. ________ Cons: 1. None ==== Design & Build Quality ==== Unboxing & handling the Alienware m17 was a pure pleasure. The m17's blend of magnesium alloy, steel, and polycarbonate materials look and feel premium and the attention to detail Alienware has put into crafting the m17 is readily apparent. The fit-and-finish is excellent, it feels tough and durable as a tank, and I find the design to be attractive and not over-the-top. It is amazing how far gaming laptops have progressed throughout the years. You can now have powerful desktop-class gaming components inside a laptop that weighs less than 6 lbs & less than an inch thick. Easy 10 out of 10~! ==== Display ==== The 17-inch 300-nit 1080P IPS display of the m17 is bright, crisp, and vibrant. It is perfectly suitable & satisfactory for my PC gaming, multimedia, and multi-tasking needs. Coming from 13- and 15-in laptop screens, I truly enjoyed having a larger screen real estate that allowed me to have several windows open at the same time without feeling cramped. Some may bemoan the fact that the display isn't a 144-Hz unit. If one is a pro-gamer or into competitive shooters, then it would definitely be a legitimate concern. But I think for the majority of gamers out there, this 60 Hz display will be a non-issue. It certainly wasn't an issue for me when playing the latest games such as Shadow of the Tomb Raider, Far Cry New Dawn, and Metro Exodus. The games ran smoothly and looked fantastic without any visual anomalies. 9 out of 10. ==== Speakers ==== The speakers on the m17 delivered loud and clear sound with a little bit of echoing at its default sound profile setting. I used the Alienware Command Center software to adjust the sound characteristics more to my liking. Many preset sound profiles are offered - Racing, Role Play, Strategy, Shooter, Com, Movie and Music. Custom user profiles can also be created with control over the Equalizer settings plus additional audio effects such as Bass Boost, Treble Enhancer, Voice Clarity, Smart Loudness, Reverb, and 7.1 virtual surround sound. Although the speakers are decent, I recommend that most use quality headphones when playing games for an extended amount of time due to fan noise that can become distracting. For doing all the other stuff, the speakers of the m17 were adequate & satisfactory. 8.5 out of 10. ==== Network & Connectivity Options ==== The m17 offers a plethora of excellent networking options - Killer E2500 Gigabit Ethernet, Killer 1550 AC Wifi (2x2 MIMO), and Intel Bluetooth 5.0. I experienced no connectivity or speed issues and everything was peachy. 10 out of 10. ==== Ports ==== The m17 offers a variety of useful ports - 1x USB Type C/40Gbps Thunderbolt 3 port, 3x USB Type A Gen1 (one with Powershare), 1x HDMI 2.0, 1x Mini-Display Port 1.3, 1x Audio Out, and 1x Alienware Graphics Amplifier Port for an external GPU enclosure. I absolutely LOVE not having to use a dongle on the m17 to plug in my older USB flash drives and I applaud Alienware for being both forward-looking and backward-compatible at the same time. 10 out of 10. ==== Performance ==== My favorite part of the review! The m17, with its powerful components, blew away my expectations of what to expect from a gaming laptop & impressed me deeply. I own other gaming laptops but they are nowhere as powerful as my m17 (my second most powerful gaming laptop only has an nVIDIA GeForce GTX 1050 Ti). With an 8th-Gen Intel Core i7 hexa-core CPU, 16GB of DDR4, a 512GB NVME SSD from SK Hynix, and a 1TB Seagate hybrid SATA-3 SSHD, the m17 performed supremely at everything I demanded of it - Chrome browsing with >25 tabs open, photo & video editing with Cyberlink PowerDirector, general multi-tasking, and of course, PC gaming. I'm playing 3 games right now on the m17 - Metro Exodus, Far Cry New Dawn, and Shadow of the Tomb Raider. All of them played and ran very well with all the eye-candy settings turned on to Ultra/Highest except for Metro Exodus. Here are some benchmark numbers: On Geekbench 4.3.3, the m17 scored 4797 Single-core & 20,789 Multi-core. In Geekbench 4 Compute, the m17 scored 222,483 (30% lower than my desktop RTX 2080). On CrystalDiskMark 6.0.2, I got 2704.5 MB/s Sequential Read & 1283.7 MB/s Sequential Write. In the Far Cry New Dawn in-game benchmark at 1080P, the m17 scored 43 FPS minimum, 56 FPS average, and 81 FPS max. When compared to my gaming desktop with an nVIDIA GeForce RTX 2080 at the same resolution, the m17 scores were 67% (72 vs 43), 86% (104 vs 81), and 96% lower (159 vs 81), respectively. In the Shadow of the Tomb Raider built-in benchmark, the m17 scored 60 FPS minimum, 98 FPS average, 170 FPS maximum, and 78 FPS 95% percentile. My desktop RTX 2080 at the same resolution scored 94 FPS minimum (+57%), 121 FPS average (+24%), 204 FPS maximum (+20%), and 99 FPS 95% percentile (+27%). Playing Metro Exodus on the m17 was a fun and smooth experience as well. I did have to dial back some graphics settings, however, such as Ray Tracing and Texture Quality to High instead of Ultra. As for the thermals and noise level, I found both to be highly adequate and working well as advertised. Alienware claims good results from its Cryo-Tech 2.0 thermal management technology with its dual-intake/dual-exhaust cooling system and I experienced no overheating or worrisome CPU and GPU temperatures. The real test will be during the summer months here in California. As mentioned earlier, I highly recommend playing games with some quality headphones. Over extended gameplay, the fans will kick in and become distracting eventually. All in all, PC gaming on the Alienware m17 is a supremely enjoyable and fun experience. 10 out of 10. ==== Keyboard & TouchPad ==== Typing on the keyboard & operating the Precison Touchpad are delightful. The buttons are tactile, responsive, and have great key travel (1.4 mm). Having full-size arrow keys as well as a Number Pad are great. 10 out of 10. ==== Battery Life ==== For a big gaming laptop with a 17" screen, the m17 surprised me with its stamina from its 60 WHr battery. When using the m17 as a regular productivity machine, I experienced uptime between 4 to 5 hours. When using Chrome heavily, a known battery eater, my battery life ranged from 3 & 1/2 hours on the low end to 4 & 1/2 hours (>75% brightness). When watching just movies & videos, it lasted longer. I didn't play my games on battery that much because I didn't want to sacrifice CPU and GPU performance (the m17 operates in lower performance mode when on battery power). If I cranked up the power profile to Performance and ran the games anyways, I would expect about 1 to 1 & 1/2 hours of uptime. Upgrading to the optional 90 WHr battery to extend my uptime is tempting. 8.5 out of 10. ==== Software ==== The m17 came preloaded with the latest Windows 10 version 1809, Dell/Alienware apps, & the usual assortment of bloatware from Microsoft and its third-party partners. I counted 18 Dell/Alienware apps. Removing these apps, as is usual for Windows 10, is easy to do from Settings. My favorite Alienware apps are the Alienware Command Center & Alienware Update. With the Command Center app, I'm able to customize & adjust the LED lighting options for the power button, keyboard, and the Alienware head logo on the lid. In addition, one can activate different preset sound profiles or create a custom one. Other notable features include managing system overclock, custom CPU and system fan settings, and choosing and/or creating a thermal profile. As its name suggests, the Alienware Update app is used to check for system updates such as BIOS & driver updates. Good stuff! 10 out of 10. ==== Upgradeability ==== The m17 is an easily upgradeable machine. After removing the bottom cover, one has access to the memory, the battery, the M.2 Wifi module, and the hard drives (SATA HDD, NVME HDD). One can also purchase an Alienware Graphics Amplifier, put an nVIDIA or AMD GPU inside of it, and connect it to the m17 to add additional GPU power when the need arises in the future. It is a nice future-proof feature. 10 out 10. ==== My Verdict ==== The Alienware m17 - with its premium, rugged, and tank-like design - is an excellent gaming laptop. It has fantastic build materials and quality, great-looking design, slim & lightweight formfactor, superb keyboard & touchpad, powerful internals for high-definition PC gaming, plenty of ports, good thermals, and very decent battery life for a gaming system. All in all, Dell/Alienware has crafted a fantastic, powerful, and portable gaming laptop that is thoroughly enjoyable and delightful. Love it~!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A Great Gaming Notebook Stung by a High Price

    Posted
    Xephyroth
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    BUILD QUALITY: Pulling the m17 out of its box, it’s kind of surprising that it isn’t substantially heavier than Dell’s G-series laptops. The top has a grained texture that is nice to hold and doesn’t feel slippery. The edges of the laptop feel smooth without any sharp edges, and it’s overall a pleasure to hold, despite its larger size. Both the top and bottom of the chassis are made of metal and have excellent rigidity to prevent flex. Opening up the laptop to show the keyboard, it’s clear that Alienware spent some time to ensure that the build quality of this machine was a main priority. The keyboard has zero flex, but the soft touch material may be controversial among consumers. Personally, I’ve found that soft touch material can get greasy over time, so it’s advised that you wipe down the surfaces on a more regular basis—otherwise, you’ll find that the material may show its wear over time. I was actually surprised that I was able to fit it into a Solo Duane Hybrid Laptop Backpack / Messenger bag, even though the bag only recommended use with 15.6” laptops. That being said, this is really just an exception with this particular bag, and none of my other 15.6” laptop bags or backpacks were able to fit the m17. EXPANSION/UPGRADES: To access the motherboard, you can unscrew the 10 screws on the bottom of the laptop and the 2 screws on the rear. This laptop has quite a few easily upgradeable parts including (1) SATA port for a 2.5” hard drive or SSD, (2) m.2 slots for PCIe NVMe SSDs (I was pleasantly surprised to see that), (2) SODIMM slots for DDR4 memory, and a slot for the Wi-Fi card. Upgrades to the CPU and GPU might be possible, but sourcing the parts is rather difficult, so I won’t speak much to that. DISPLAY QUALITY: The display on this 17.3” laptop is a modest 1080p IPS panel at 60Hz. Inspecting the monitor in HWiNFO64, I determined that my model uses the LG Philips LGD05C3 with a manufacturer name of 173WF4. The display was supposedly manufactured in 2017. According to online docs, this display should reach 300 nits of brightness, and I found that to be good enough for most of my scenarios. At 57% AdobeRGB and 86% sRGB coverage, you should be able to do some color-sensitive work on this display, but it definitely shouldn’t be your reason for buying this laptop. At this premium price, I do find it disappointing that Alienware didn’t opt for a nicer 1440p or 4K display or a 1080p panel with a 144Hz refresh rate and G-Sync support. This is one component that’s very important to gamers, and Alienware definitely left me scratching my head at the exclusion of these features for this price. Instead, they are using a panel that’s often found on older Inspiron laptops. Even the Dell G7 that I reviewed used the AUO63ED which I was able to overclock to achieve a stable 100Hz refresh rate. That laptop has been seen on sale for 1/3rd the price of this Alienware. Unfortunately, I was not able to overclock the display on this Alienware. And while I think the image quality of the LGD05C3 is better than the AUO63ED, I think that many gamers would appreciate the higher refresh rate—especially at this price. KEYBOARD: The keyboard on the m17 is decent, but not great. The key travel is low-profile in comparison to other laptops that I’ve reviewed, but overall, I found that it is consistent across the keyboard. I think this another area that Alienware could improve upon, as there are premium 2-in-1 laptops that are nearly half the price and have a stronger emphasis on the keyboard experience. Gamers are looking for a more tactile feel, and these keys really do feel more low-profile and stealthy, as though Alienware expected consumers to use the m17 in a library environment where sound is an issue. As I type this review, I find myself making more mistakes simply due to the lack of key travel. As mentioned before, there is no keyboard flex, so the structural integrity is satisfying. And while the RGB backlighting has 4 zones, that isn’t nearly as much customization as previous iterations of Alienware laptops. This keyboard just really seems like a step backwards for Alienware fans, and it’s these types of compromises that can really convince gamers to walk away from these products. I can’t say whether or not Alienware chose to make these compromises due to engineering challenges to reduce the thickness of the laptop, but if that happens to be the case, I’m not sure if that compromise is worth it for the typical demographic of Alienware consumers. TOUCHPAD: While the keyboard has left me with mixed feelings, thankfully, Alienware has opted to use Microsoft’s Precision Touchpad drivers for the m17. The trackpad is large enough for my liking, and I didn’t find any issues with its sensitivity. Some might prefer dedicated mouse buttons rather than the 2 integrated mouse buttons in the trackpad, but these days, I usually use a mouse with my laptops whenever I’m doing serious productive work or gaming. Regardless, for just light browsing and such, I found that the trackpad was easy to use and didn’t cause me any frustration. SOUND: As an audiophile who owns expensive audio equipment, I can appreciate great sound quality. And while the m17 isn’t going to win any awards, it can deliver adequate audio performance over its integrated speakers or headphone output if you reduce the majority of the post-processing that is being applied. Simply open up the Alienware Command Center application, then under the Audio Profiles, I recommend that you create a profile with Audio Effects and the Equalizer completely disabled. From there, the only thing I could really suggest adding is the Bass Boost or modifying the Equalizer if you have any idea what you’re doing. I listen to a lot of music, so this profile is a good starting point for a better listening experience on the m17. Gamers might consider enabling the “Alienware 7.1 Virtual Surround Sound” if they do not already have headphones that utilize 7.1 virtual surround software, but most variants of such software have typically left me dissatisfied, so I usually prefer to go without it. Out of the box, the amount of post-processing really detracts from a high-fidelity audio experience, but applying some tweaks can deliver a better experience over both the integrated speakers and headphone output. The speakers get decently loud without introducing distortion and other artifacts, and that’s more than a lot of other gaming laptop brands can say. I/O: The m17 is equipped with a decent range of ports including (3) USB 3.1 Gen1 Type-A ports, Gigabit ethernet, a combo headphone/microphone port, an HDMI 2.0 output, a Mini-DisplayPort 1.3 port, a Thunderbolt 3 port over USB-C, and the Alienware Graphics Amplifier port. I think it would have been reasonable to include an SD card slot of some sort for this price. There are much smaller laptops with SD card slots, and while I can understand that not everyone will use such a feature, providing more features in a laptop of this price doesn’t seem like an unreasonable request. Despite this, I do think that the port selection on the m17 is competent. Most laptops these days only have one display output, but the m17 has 3 (since USB-C and Thunderbolt can support DisplayPort output). PERFORMANCE: Benchmarks of the specific components can be found in my Userbenchmark run here: https://www.userbenchmark.com/UserRun/15589919 These scores matched or exceeded benchmarks from other users running similar hardware. I was able to achieve the following scores in 3DMark Time Spy 1.0 without any changes to the hardware or modifications to voltages or using more aggressive fan profiles: 3DMark Score: 6932 Graphics Score: 7018 CPU Score: 6485 Graphics Test 1: 46.17fps Graphics Test 2: 39.91fps CPU Test: 21.79 fps I was also able to achieve an overall score of 9616 in the Unigine Superposition benchmark at the 1080p High Preset with the following scores: FPS: Min | Max | Avg 57.69 | 91.04 | 71.93 GPU (°C): Min | Max 47°C | 78°C Here are the results of my benchmark in Shadow of the Tomb Raider with the latest Nvidia driver updates: Preset: High Resolution: 1080p Exclusive Full Screen VSync: Off Nvidia RTX DLSS: On Ray Traced Shadows: Medium FPS | CPU Game | CPU Render | GPU Min | 40 | 51 | 52 Max | 116 | 213 | 137 Avg | 77 | 107 | 75 95% | 57 | 72 | 57 If you’re interested in VR, you’ll be pleased to know that I had no performance issues playing games like Windlands 2, Contractors VR and Eleven: Table Tennis VR at high settings. I’ve yet to find something that the m17 cannot handle. While most prospectors would consider picking up the m17 for gaming purposes, it should also be mentioned that it can handle workstation tasks and professional workloads, if you have demands for such capability. BATTERY: Battery is definitely one of the weaker aspects of the m17. You will definitely find yourself needing the wall charger quite often due to the power draw of this machine. Even with all RGB lighting turned off and the display brightness turned down, setting the computer to Battery Saver mode in Windows suggested a yield of under 4 hours with bare minimum usage. I did find that turning the RGB lighting back on caused a substantial enough power draw to lose an additional hour or more of battery life from the m17, so I advise that you disable the lighting, altogether, when you need to extend the duration of the battery life. CONCLUSION: Overall, the m17 is quite a competent, well-built laptop, but it has quite a few shortcomings that make it hard to recommend at this price. Given that last year’s laptops have similar performance and can be had for much cheaper, the m17 doesn’t really make a compelling statement for itself. It has a great build and specs, but at a price that doesn’t live up to the premium name.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Xephyroth,

      Thanks for your thorough product feedback that I know will help many future buyers. We're sorry that this particular model did not satisfy all of your needs but you can be assured that if you have any specfic technical questions you can visit our Product Support Page here: https://dell.to/2NvSR92.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 4 out of 5 stars

    Great gaming laptop, hampered by 60hz display

    Posted
    blah
    • Tech Insider NetworkTech Insider Network

    This is a great laptop overall, but this really should have been released as at least a 144hz screen for the asking price. My previous laptop, also an Alienware 13R with OLED screen, has much better resolution, and obviously much better black levels by far and viewing angles. This screen is only 1920x1080, which would be ok, but includes a fairly powerful RTX 2070 Max-Q mobile processor, capable of way over 60 frames per second at the laptop resolution for most games. So if you game off the actual laptop screen, you will see screen tearing, as the display only runs at 60hz (60hz, basically means it can only display about 60 frames per second). This really isn’t all that bad, as just about all games have a function called “V-Sync” and it will bascially cap your video card from passing 60fps, and keep away that screen tearing. I understand they were trying to keep the price down on this laptop offering, but this is really a shame, as there are other manufacturers of exact same CPU, and GPU configurations that do have higher refresh rate monitors, and at least one of them, at a higher resolution to boot. This is a big laptop, but really not as heavy as you would believe. You probably wouldn’t want to lug this thing around everyday, but weight wise, it is not very heavy, only a bit heavier than my Alienware 13R with OLED that does not contain a hard drive. This laptop configuration, has a 512gb SSD for the boot system drive, and a hybrid 1tb+8GB hard drive. This is a great setup, as you will quickly fill up a regular 512gb SSD alone, as I did with my previous gaming laptop. I use Adobe Creative Cloud, mostly Premiere Pro, and After Effects, and this laptop runs both fantastically! The 17” screen has been fantastic, even if running a lower resolution. The build quality of this laptop is absolutely stellar. This is built like a TANK!! Love it. Love the looks. I can get away at freelance jobs bringing this in and be ok with it. The only thing I do not like, are the huge screen screen bezels. These not only give the laptop a cheap feel, but they put the ALIENWARE logo type right underneath it. It just makes an otherwise great looking laptop look a bit low budget. The screen itself is not too bad, but definitely not a OLED screen in terms of black levels, however, you will not have to worry about potential burn-in like I do on my older alienware OLED model. Ok.. so, now on to how it games. I installed Resident Evil 2 remake, and had a few issues setting it up, as many people did, but it is not the fault of this laptop. There apparently bugs related to the game not starting because of it being confused as to which video processor to use at launch, and the game will hang and not begin. I followed directions directly from Capcom, on the Steam Support forums, and I did finally get it working. It basically involves going to the NVIDIA Control Panel, and adding in a custom option to force the Resident Evil 2 .exe file, to always use the RTX 2070, and prefer performance over battery life. You should always game while plugged in, not just for performance, but also you will not get alot of gaming time on any gaming laptop running off a battery for modern games. Once I got it working, I pretty much maxed out all my settings, per a great youtube channel, Digital Foundry, and gaming right on my laptop screen was great! Nice frame rate, no tearing with V-Sync on, at default resolution of 1920x1080 on the laptop screen. So on to a bigger test. I recently got both a 65 Sony 4K tv and Sony Dolby Atmos receiver. I have an Xbox One X that looks great on it, especially with HDR compatible games. After a bit of noodling around, I was able to get my TV as my gaming display, including getting Resident Evil 2 to display HDR!! Looks great. At first, I setup the game to run at my tv’s default 4K resolution, but the frame rate was very unstable. Playable, but not great. It would fluctuate a bit. To get your m17 to display HDR, you definitely need a HDR capable TV, set windows display settings by right clicking on your desktop to “Display Settings” and make sure it is set to play games in HDR color. I did this, but the game would not allow me to turn on HDR itself! I could see the HDR mode on my Windows desktop, but when I would start Resident Evil 2 it would go back SDR. Again, after some googling, what you need to do, in addition to setting Windows 10 display settings to HDR mode, is to make the laptop only use one display, your HDR display. Don’t extend or use your laptop as 2nd monitor. It confuses games, and the HDR settings. You also, and this is a big one, need to go back into NVIDIA Control Panel, and change the color settings to use HDR mode!! Otherwise, it seems windows only thinks the non gaming optimus video card is the one using HDR. There is a customize option, where you can set this up, and change the bit color depth, and I was able to do this here. Once I did that, rebooted, and ran Resident Evil 2, bingo, I was able to get the HDR mode option turned on, when connected to my TV as the only display! Gaming was great this way. I had great frame rates, very steady, and looked about the same as my Xbox One X, even though I had to lower my resolution to 1920x1080, vs. full 4k. The resolution difference was not noteable! But the HDR mode was. Much better in HDR if you have a 4K HDR tv. Even surround sound passed thru to my amp from the laptop! I got in maybe 4 hours of game time with my TV this weekend. I use a xbox 360 wireless USB adapter on the laptop, and game from about 8 feet away with it. I also had a chance to install Call of Duty WWII. This game also supports HDR modes, but I was not able to get it to work, and it looks like no one, can get it to work, as evidenced by Steam forums for the game. This game I was however get to run a a very high and steady frame rate, with just about every option maxed out, at 4K resolution with no issues at all. Surround sound pass thru also worked great. I setup Alienware Mobile Connect on this laptop, as it will suggest you do it. This allows you to get all your phone notifications direct on your laptop. This is great, and is something Mac computers have been doing for years. Just a heads up, when gaming, set this to “Do Not Distub” otherwise if you get a notification, the game will minimize, to show you the notification. Speakers on this laptop are also a plus. They just sound great, considering they are in a laptop. I will always use headphones while gaming off the screen, but for other things, they sound really good. While gaming, this machine get hot. I mean really hot. You will not be able to game on this thing on your lap. Even on a table, you will feel the heat off this thing, not only blowing out of the sides, but also on the bottom. While gaming, I would advise people to either get a laptop cooler pad, or even something like a engineering scale, to lift the back of the unit up a little, to allow for better ventilation. In my testing, my computer never shutdown, from overheating or anything like that, but heat will degrade your battery life over time, and I did not use anything to lift it up, but will be ordering a laptop cooler very soon. USB transfer speeds were also great. Connected up 2 different USB hard drives, and they both were copying files to and from each other around 160mb/second. Not bad at all. Overall, since I mostly will be gaming directly on my 65” living room TV, with occasional laptop gaming for some games, I am VERY happy with this as a gaming laptop, but also as a video editing machine! Very recommended as long as you aren’t exclusively gaming all the time on the laptop screen. And even then it might be ok for most people after turning on V-Sync.

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      Hi blah,

      Thanks so much for your detailed and overly positive review of your new Alienware laptop. With regards to the hot operating temperature of your laptop, we wanted to make sure you were aware that this can be managed through the Alienware Control Center Software on your computer:

      • To tune your system, go to Alienware Command Center and select out of 4 different thermal profiles that will help you manage system temperatures as well as performance output to your preference. These include Cool, Quiet, Balanced, and Performance thermal profiles.

      • Our Alienware also m17 follows 8th and 9th generation Intel performance design guidelines, which can lead CPU temperatures to reach 100°C to output top in-game performance.

      • We fully warrant the product under these conditions. If you see CPU temperatures rising beyond 100°C on Alienware Command Center, please contact support and they will take care of your issue - https://dell.to/2Inbc8F.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 5 out of 5 stars

    A Gaming POWERHOUSE in a Thin Form Factor

    Posted
    k1zit
    • Tech Insider NetworkTech Insider Network

    Let's get this straight; this laptop is not for everybody. It is for those looking for an absolute powerhouse of a gaming laptop with very little to no compromises. I've been using this laptop for about two weeks now and it's nothing short of impressive. Performance: I've fired up several games including the following titles : 2019 Resident Evil 2 remake, Wolfenstein II The New Colossus, Counter-Strike:GO, Bioshock Infinite, Fallout 4, The Witcher 3, Apex Legends, PUB G, Dark Souls 3, Battlefield V, Quake Champions, and Doom (2016). I have run every one of these games with settings fully maxed out. The RTX 2070 Max-Q GPU in this laptop doesn't even flinch. It's easily running all of these games at way above 60 + FPS at 1080p. This is where I wish that Alienware would have offered a 1080p display with a refresh rate higher than 60hz. The 1080p 60 Hz display doesn't do the 2070 GPU and the i7-8750H on this laptop justice. However, on a positive note, you can rest assured that this laptop will run virtually any game out on the market right now at fully maxed out settings 1080p + 60 FPS. Don't forget that you can also connect this laptop to an external display if you do want to run games at 4k or at refresh rates higher than 60Hz so this is always a plus. I've been playing a lot of RE2 and it looks absolutely stunning on this laptop. It runs incredibly smooth and fluid. The laptop can get a little warm during long gaming sessions but not around the keyboard frame where your hands rest so it's really not an issue. Alienware did a fantastic job with their heat dissipation and ventilation design. Build Quality & Design: First and foremost, you would be hard-pressed to find a gaming laptop this thin w