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Customer Ratings & Reviews

Your price for this item is $2,429.99
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The comparable value price is $2,699.99

Customer reviews

Rating 4.5 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Area-51m 17.3" Gaming Laptop's exceptional performance and stunning graphics capabilities, frequently praising its smooth operation and high-quality visuals. The powerful CPU and upgradability options are also highlighted as significant advantages. However, some users note that the laptop's weight is a notable drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 65 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best quality available!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest gaming laptop around. Fully upgradeable and top of the line graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how everything lights up and looks like 2 turbo jet engines are attached to the back lol. Comes with two wall plugins. Does heat up so recommend a cooling pad. So nice to feel like I'm playing on a desktop anywhere I go. Also shout out to Best Buy, bought this open box certified and it was like new, with a nice discount :) Love It!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine and the speed it allows me to work at.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Laptop By Itself, HOWEVER@!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out to be a terrifically powerful laptop and great in almost every way except that all of the trade offs that you're making to have a desktop CPU and GPU inside a beloved top isn't worth it since Alienware and girl both lied about their promise of future upgrade ability. They may have not have said exactly that, however that is how all of their product videos came across and I'm not the only one who thinks so in right now there is a class action lawsuit gearing up to make amends to all the people that got duped buying the 1st area 51m and laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      GenesisCDX,

      We're sorry to hear about the issues that you've had with your computer and the ability to upgrade. If you have any technical questions please refer to the Product Support Page here: https://dell.to/2D4p0jA.

      You can also reach out to Alienware Support for additional help: https://dell.to/2Inbc8F.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read both positive and negative reviews but I haven’t had any issues yet 4 months in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very big bulky laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful laptop, and very heavy and not portable at all and needs 2 power adapters and adapters are very big as well. Not recommended if you need portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it everything you need a beast of a gaming pc i need it sometning portable also power of a gaming pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop never disappoints. 2070 works great rarely any throttles due to multiple power bricks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work station and gaming computer.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer and the second power supply to ensure I will always have enough power no matter I am working or playing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop with mediocre screen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and runs cool. Nice keyboard. Screen is mediocre and laptop is very heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Area 51! What else can be said

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Area 51! What else can be said. I always wanted one. I have Alienware 17 R5. This is next step up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hardcore gamers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful and runs very well no issues with overheating and definitely worth it for what you pay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I bought this laptop in August of 2019.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks nice on the outside, but it's like a polished dog t^rd. You can polish a dog t^rd to a golden shine but in the end, it's still a dog t^rd. I had this for 5 months and already having to send it in for repair to fix a dead keyboard and possibly a battery that doesn't charge. You spend over 3 grand on something you expect quality. People always say you get what you pay for, well not in this case. I've used this maybe 6 or 7 times after I bought it and it's already falling apart. I will never NEVER buy another Alienware product ever again. They simply do not do quality control on their hardware. I have seen a lot of people with similar issues on the Alienware/Dell forums. I give this product 1 golden dog t^rd out of 5.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Rukhas,

      We're sorry to hear about the experience that you've had with your Alienware gaming laptop so far. We hope that when it is returned to you after being repaired that it will be in the working order that you expected. If you have additional technical questions about your computer you can visit our Product Support Page here: https://dell.to/2D4p0jA.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    great for on the go gsaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overpowered laptop, but wite plastic stains easily overtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, this product is the best of the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast excellent for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for gaming, uses lots of power so need 2 outlets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS THING IS A BEAST!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all in the title. I promise you wont be let down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a graduation gift. Recipient loved it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    over priced Dell!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think it was worth $1500.00 let alone $2800.00 so I returned it and got a Lenovo Gaming Laptop for $ 1329.00 that does just as well!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for 2021

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, good specs, 9th Gen is feeling old though with now the 3000 series GPUs really shining. Not worth new, used possibly.

    No, I would not recommend this to a friend
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