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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 30 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the Aurora R10's exceptional performance and impressive graphics capabilities, with many praising its ability to handle demanding games smoothly. The ample storage provided by the SSD and HDD is also frequently highlighted as a significant advantage. However, some concerns have been raised regarding the cooling system's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    1800$ buying price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The running speed is very good, the memory space is huge, and it is a desktop computer that can last for several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware Ryzen 9 5900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a power house! I haven't upgraded my pc in 15 years (Vista system) I opted for the Ryzen 9 5900 Over the intel core 9 for processing power. And it was a good move. Also it dosen't come with usless blote ware!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Alienware Aurora R10 Gaming Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product very fast really good graphics would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Pc for the price. Does everything i need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Machine Extraordinaire!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine worked great right out of the box!! Easy setup and very quiet running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Bought on sale and price beat all competitors

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    One of my best purchases

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purchases I have ever made! I have been using it for a week, and the games are running smoothly and aren’t crashing. The 2TB SSD and 2TB HDD, have so much space, I have room for gaming, photo and/or video editing, and many more! With the 16GB Memory Card, It’s so much easier to be able to do multiple games at once, like Roblox, and Minecraft and the games wouldn’t be laggy or slow down! The AMD Radeon RX 6800 XT is worth it too, it makes gaming performances a lot better PLUS it delivers ultra-high frame rates which is very useful. The cost is, a little above expectation, even with the good specs that it was given, I probably would only spend 1.4K to 1.6K on it, not 1.8K to 2.1K. Since it’s not really the best gaming computer you can get. The quality of the Alienware Aurora R10 Gaming Computer is one of the bests in my opinion (this is probably because it’s the first gaming pc I ever bought). Even compared to other good gaming computers out there, this gaming computer would/will probably beat most of them, in quality-wise and ram wise (what makes games load faster). With the size of the Alienware Aurora R10 Gaming Computer, it’s not too small, nor too big, so I would think it’s the perfect size for most people. On my desk, I can fit many other items with the gaming computer, so it is the perfect size for me. Overall it’s very good. I really recommend this for others looking for a good quality gaming computer that fits their gaming needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not preform and will not play new games. Will be returning this item.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,

      Thank you very much for your valuable feedback. We are sorry to hear that your Alienware Aurora R10 gaming desktop is not performing as you expected and that it will not play any new games.

      Please make sure you have downloaded the latest system update and that software you are using meets all system requirements. I have provided a link to the drivers and downloads page where you can check for any applicable updates.

      Drivers and Downloads page: https://dell.to/3JF6Ky3

      I have also provided some steps you can take that should help with the slow performance issue.
      There are several ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:

      1. Restart your computer regularly.
      2. Run the automated tools provided in the SupportAssist Tool.
      3. Run a complete hardware diagnostic test.
      4. Scan your computer for malware.
      5. Restore your Dell computer using Windows System Restore.
      6. Reinstall Microsoft Windows.

      You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.

      If the performance issue with your computer is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Alienware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, pretty strong, with great memory. Truly enjoying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airfloo very gud. gud for prise,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air floo is good and my son can finaly run 6ooo fps in fortenite.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Gupta Baljeet,

      Thank you very much for your valued feedback. We appreciate your kind words and are happy to know your son is enjoying his Alienware Aurora Gaming Desktop.
      If you come across any questions, issues, or concerns, please use the information below to contact Dell at your earliest convenience.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

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