Customer Ratings & Reviews

My laptop was having a hard time running the simplest of games, where I would put everything on the lowest setting possible, and was still having a hard time. Bought this system, and everything runs beautifully! All my games, from Among Us, Phasmophobia, Ark, World of Warcraft, etc, I can set on Epic settings, and the system runs smoothly, and renders all the details where I only was able to see almost pixilated objects. The boot up is nearly instantaneous, and downloads are barely a queue anymore! I always wanted an Alienware system, and just seeing the blue glow of lights through the emblem is awesome! BEST PURCHASE EVER!!!

Best working gaming PC imo! I can run Cyberpunk flawlessly and Overwatch on all high! Streaming is a breeze!

The Alienware desktop looks and runs great, but whenever i started to install a game an error message stated there was not enough storage. The computer could not recognise the 1 terabyte drive that was installed. I called customer support. “Goodluck with that after an hour no help”. I looked on the side of the computer where the drive is located. It was unpluged when attempting to plug it in. I noticed the connecter was broke. Thankfully there is another connection incase you want to expand the amout of drives in the computer. Everything turned out ok except for the fact there is a broken connector inside my 2,000$ machine. This could have been easily avoided if the quality control checked the computers before shipping them out. Furthermore after about an hour of gaming, the graphics card will overheat causing a game such as warzone to glitch. A lower graphics setting has to be applied to run properly.

Perfect, runs smoothly and I’ve had no problems the 2 weeks I’ve had this! I can run Cyberpunk 2077 perfectly!

I wanted to build, but got tired of waiting for GPUs to be available, so picked this up - most of the games I'd play are older Witcher 3, GTA, etc - so a 2070 Super is fine. Otherwise I just intend to use it for photo editing, storage, etc. Despite the pictures that are part of the product listing, and even the box it comes in showing a logo that this has liquid cooling, it doesn't. The product image as of 10/19/20 shows a liquid cooler for the CPU, GPU and heat sinks on the motherboard that are not in this product. This machine is air cooled with 2 120mm fans, one at the bottom front, one at the top. The power supply, GPU, and CPU have their own fans too. To be fair the specifications tab on the product page does say air cooled, as does one of the answered questions. I didn't see that until I got this home, so much for trusting the product images. Lesson learned. PC is snappy, gets loud, and so much plastic on it. I get the aesthetic, but really feels like a heat trap. Additionally for me, the front bottom fan was damaged on receipt. It clicks when its on. If I keep this machine, going to have to buy a new fan - and the good folks on reddit mention there are a few recommend fans that pass Dell's BIOS checks. The Corsair ML120 being one of them - but I have not tried this to confirm yet.

power gaming i like it..i download a lot of games. i play whole day i have no problem at all..alienware is the best for me so excellent..

This gaming computer is not the cheapest but offers a good balance between power and “overkill”. Right now this provides me what I need and will need for years to come. And if I do need to upgrade the GPU or the hard drive it is ready to go. Also 1000 watt power supply vs. often seen 500 watt is great insurance for the future!

The Alienware command center works well. The thermal performance is great. Also, be aware that the last Nvidia update 457. makes GPU run at 1605 MHz all the time. 451 works well. 300Mhz Idle.

I bought this PC as an open box item right after Christmas. Right away I notice that the machine is very well thought out. It has perfectly placed USB ports in the front as well as USB C and Audio In/Out. WiFi is built in so no extra things to do. Several USB ports in the back, plus ports for DISPLAY PORT and HDMI. Performance is perfect so far! It is quiet and runs non-stop with out worry! Great purchase for my needs!

Great PC. This is my first gaming pc and it has held up really well. Super fast and great for someone who wants to start PC gaming. I also use it for Adobe and runs those apps butter smooth

Fantastic Prebuilt! Runs CyberPunk 2077 ultra settings at 4k around 30 fps and that's not bad at all for a 2070 Super. Only adjustment I have made so far is adding 2tb of ssd storage. Got rid of that old hard drive inside. Have had no issues with overheating and surprisingly for an air cooled unit it performs rather well under stress. Great Purchase no regrets!

I bought this system to mainly use for my graphics software. Man, what a beast. My only complaint, and it's a small one, was that it was a tad bit difficult to add some more ram. That being said, the online manual was very helpful in getting the additional ram installed. What games I do play, play extremely well on this system. I would highly recommend this product to anyone.

Excellent speed would be nice if it had even a basic internal speaker though. Playing call of duty causes the fan to spoil up and it’s pretty loud. Can connect to just about anything u need. I suggest a larger ssd drive if that options available bc the system is loaded to the ssd that comes with it which uses a lot of it. But all in all a fast computer

This is the second gaming machine I have purchased for the family and it is great. This particular machine is for my high school aged son and he did a lot of research before concluding this is the best.

Excellent gaming pc!! Fast! Processor and graphics card able to keep up with fortnite redemption and drive!! Extremely happy with purchase. Desktop is larger than I expected in a good way!!

I've been looking at these for a while and I'm very happy with it, now that I finally took the plunge! Restarts are very fast with the SSD and the graphics are awesome. There was a minimal amount of bloatware and initial setup was quick. Very happy and would recommend to anyone.

Amazing, even though it was used it still definitely performs! And to be honest it was a steal. Got a 2070 super. And those are going for half the price I payed for this nowadays

Very fast delivery and everything works great! My husband and son have been playing COD and the computer works great for it!!

1st gaming P.C. and have loved every second of it. Just purchased an extra SSD due to not wanting to put saves on the hard drive. Was going to build my own but now just going to keep this and build in the future.

Recommend you upgrade the d drive to an ssd drive! But it works well no issues at high quality just a boost in memory could make all the difference and speed! Overall great product