Customer Ratings & Reviews
- Model:
- AWAUR16-7923BLK-PUS
- SKU:
- 6577352
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Aurora R16 Gaming Desktop for its overall performance. Users report that it runs smoothly and with unbelievable speed. The desktop appears to be meeting or exceeding expectations in terms of performance.
This summary was generated by AI based on customer reviews.
THIS THING SUCKS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE experience. i did get a open box version. The pc sounded like a fax machine, Wifi/bluetooth would not connect. crashed on Cod after every round honesty played like 5 rounds then decided to return this. Maybe i was playing with hackers or maybe this pc is garbage but now ima just build a pc Alienware has fallen
No, I would not recommend this to a friendWorst computer I've ever owned; crashes constantly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk from Dell and Intel. Has a hard crash virtually every one to two days. I can't remotely log in to it because most of the time I try it's crashed and stuck on the useless Dell diagnostics boot software.
No, I would not recommend this to a friendPrebuilt desktop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chipset don’t work, it’s a bad chip just made me lose my time
No, I would not recommend this to a friendSir
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work out of the box and customer service was lousy
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello RobertD,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware Aurora R16 Desktop. We sincerely apologize for the issue you have encountered with your system. This is not the type of feedback we like to hear from our customers. Feedback like yours helps us improve our current and future products and services.
We would love the opportunity to help you. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
Power Supply
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Pc open box in good as new condition. No problems at first until I played COD which in the first couple of minutes playing everything electrical in my room turns off such as, pc, lights, monitor, power outlets etc. Simple fix by resetting room power, this issue will keep happening only when I play Call Of Duty. I did some researched and this can be because of the power supply which has 500 Watts I believe. Every other game runs perfect which is weird but I guess it can’t handle games like Call Of Duty. And no the pc was not on for hours before playing a game like Call Of Duty.
No, I would not recommend this to a friendAlot off Errors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After BIOS UPDATE my Computer went to downhill from there! I couldn’t use my pin to log in after solving that issue. I have been having tons of problems. Files could not been accessed ! or been used by another user ! not happy with this incident !
No, I would not recommend this to a friend
