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Customer reviews

Rating 4.6 out of 5 stars with 67 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the Aurora R6 Desktop's performance and graphics capabilities, frequently citing its speed and ability to handle demanding games and video editing. Many also appreciate the sleek design and positive comments about the price point. However, some users experienced issues with the hard drive, reporting failures in a few cases. Overall, the positive feedback on performance and aesthetics outweighs the negative comments regarding the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 67 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great gaming computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother-in-law bought me a computer for Christmas because I love playing The Sims and my older computer was very slow and glitchy. I have always wanted an Alienware computer and we got this particular model on sale. I absolutely love this desktop. The graphics are amazing and this computer is super fast! I’m able to play The Sims 2, 3 and 4 with no problems on highest graphics settings. I would definitely recommend this computer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    3 years later....it's still mining.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been more than 3 years and this computer is still up and running. Since day one I used the computer for mining bitcoin and it's been running almost 24/7. I added another GTX 1070 and was mining with two GPUs. I did have to replace three things in 2021: 1. The hard drive went out and it was upgraded to a SSD. 2. The original NVIDIA GeForce GTX 1070 stopped working. 3. Replace the power supply

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't ask for a better machine for the price i paid for it. It's ale to play any game i want at 60fps, and doesn't skip a beat. Definitely a must buy on a budget

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Hdd

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box. Thought they went through it, as part of open box. At the end of slow boot up, I get a black box with a lot of programming talk that there is a thermal device issue. It's not affecting the ability to work. Just an annoyance. I need this for my work, and it works well with uploading photos and doing reports. I do want to see about upgrading to a SSD. It has a regular HD. One review I read before purchase claims a 14 second boot up with the HDD. Not even close. Overall, works very well for running work programs and photo programs such as Luminar and Photoshop. So far happy with the purchase. It is pretty quick with the 16gb memory and NVidia graphics card. Can't speak from a gaming perspective, because I am not a gamer. Sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alienware Aurora does not disappoint. I also found I had to purchase a HDMI compatible Monitor. This is the BEST computer I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for about a month. So far so good. Start up time is pretty fast. Internet working fine, graphics fine. I bought this to game on and to do video work. So far I've just been playing games on it. Runs Counter Strike fine. GTA V runs fine, had a couple issues loading the game at first, but runs fine now. (it may have been the software). I just ran a 14 hour session on GTA V and it was perfect throughout. Pub G has been really bad though, laggy gameplay to where it is unplayable. I don't want to put it all on the computer, it may be internet connection. (me being modest.) incoming 64 MBPS. If it's just Pub G being bad and my connection. Then I'll re-up to 4 stars.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey TomCruise - Thanks for your review and for your recent Alienware purchase. We're glad to hear that you're happy with how the computer is performing. If you want to troubleshoot the connectivity on your computer you can follow these steps:
      1. Run the Network Troubleshooter.
      a) Touch and hold or right-click the network icon (Available Networks or Network Icon, located in the lower right-hand corner).
      b) Touch or click Troubleshoot problems and then follow the prompts.
      You can read the full article here -  http://dell.to/2sLtwRh.
      We hope that you're able to play the games that you'd like to on your new computer. - Bryan Dell

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Gaming Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer has performed excellent, it is fast, video quality is great, and have not experienced any lag. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and lighting, a bit bulky but I personally don't mind, great performance, all my PC games look great and run smoothly, power, upgradability, I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far...not a helpful review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as a high-end laptop replacement (Dell XPS, 16GB RAM, Infinity Edge). So far, it seems to be running noticeably faster/smoother: particularly online video streaming, web browsing, multi-tasking, etc. Haven't tried gaming yet, just been too busy lately.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 4 out of 5 stars

    Good Speed, Sleek, nice for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design looks really cool, the processor and gpu speeds are good for gaming and all around workflow. I use multiple programs at a time with little or no slow down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would reccommend this computer for people that want to game and do a million other things like stream movies, music, video and photo editing ect...

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plays games with no lag, boots up fast and smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased used from Best BUy and it is I nice equipment. Only issue when I try to register with Dell THey said the previous owner is not correct and was not clear at the purchasing time if there is or not warranty

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’m impressed with this computer. I run most games on ultra above 60 FPS, other than Arma 3 which I get around 50 and EFT at Shoreline which jumps from 45 to 61. I would definitely recommend this if you don’t have time to build!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noise comes out from desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received new one couple weeks ago and once I started to use it, the desktop comes out constant noise. I google it and some people told me that this noise should belong to hard drive rotation. Another issue is I can hear really noise current sound when I put headphones on. I have no idea what issue is?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ultra Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing. runs every game I've thrown at it on ultra settings. This pc has excellent performance and amazing thermals while being impressively energy efficient. Perfect for Gaming, streaming, and video editing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I picked up this R6 with a 1070 as a open box return with nothing but the tower . I got it for a $1000 buck plus tax . It was on the shelf in marked for two months before I had to get it . It's freaking awesome

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real big on gaming but was looking for a computer that was reliable and quick on start up. This was it and it has not disappointed. Also added an ssd drive which was very easy to install it opens right up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming rig especially for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in March of 2018 and so far it is fantastic. I can play almost any game maxed out and love how many USB slots it has. As well as the amount of inputs for headsets speakers etc... I had some doubts about alienware because I was told you pay more for the name than the actually product but so far everything works and looks great. One thing I recommend is when you hook up the monitor for the first time, hook it up to the right port. The first time I hooked up the monitor I hooked it up to the motherboard port instead of the graphics card port (located by the power supply input). Great gaming PC overall.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Computer desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed computer with ability to video edit and graphics and this computer was more than I expected for the price.

    I would recommend this to a friend
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