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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 86 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality and comfort of the Alienware AW310H Wired Gaming Headset. Many also appreciate the retractable microphone and the competitive price point. While some users found the bass lacking and the fit slightly tight, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 86 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and comfort in hearing and especially gaming

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    100% Worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was 100% worth the price, better than Razer headphones too!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My son loves them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not believe how great a deal these are! My sonn usd two weeks of allowance money to get these on sale at only $25. Alienware for $25! We went through so many amazon headsets before these. Now he never hears me call his name, I can stand right next to him and he doesnt even know im there. He says 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset design, high quality. 100% recommendable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Quality headphones for gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great headphones! Even better on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get it if its on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it since it was on clearance and I enjoy alienware. Downside get a dongle usb C that has a headphone and microphone. So you can use it for your computer and phone. Sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good wired headphones.......................!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but needs improvement!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and the overall build with one exception and that would be the ear cuffs ones really loose other than that 4/5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiance. He loves Alienware but it can be so so so expensive sometimes. But oh my god. I saw this and i got it and its amazing its everything he wanted and exactly as described

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does what it supposed to do.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality overall is an eight out of 10 I’m not an audiofile however sounds good in first person shooting games and role-playing games . Paid under 30.00. Ive only used on xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good on discount.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price but definitely couls have been better. I bought this for $28 and it honestly belongs there. Headset is very durable but echoes right out the box. If you need a good headset I would recommend but under any circumstances DO NOT buy this for $80 that is a compete ripoff.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for 30, sound great, definitely worth buying if you like wired in

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good sound, so-so fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but the fit is not very adjustable. Tight on a big head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but not durable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality, but the build quality doesn't hold up if you are generally rough on your equipment. Also, the cable is replaceable, but good luck finding an OEM cable. Generic cables work, but generally don't have volume controls and mic mute.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Slinky,
      Thank you for taking the time to leave a review of your Alienware wireless headset. We are sorry to hear to hear that you are not completely satisfied with the build quality of your device. That is not the type of product Dell intends to deliver. We would love to help you. Below I have provided the toll-free number and chat link for our support team for your convenience.

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best heaset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for anytype of gane way better than any other headset that i had

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fit for my Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to match my Alienware laptop sound is great and very happy with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good headphoen for it price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good headphone that doe sit job, i bought for only $31. the mute and unmute button works most of the time but it sometimes would pick up even tho it is muted

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great noise cancellation, and the microphone is pretty good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so perfect while i am either studying or watching movies on the computer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Working good consoles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O love this headset! This is my second one, very load and good quality

    I would recommend this to a friend
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