Customer Ratings & Reviews

So far 10 out of 10, it’s the best monitor I have ever used

Excellent gaming monitor and yes this is the one to get

Did as advertised. Big upgrade with the OLED screen.

I would love to review this monitor, but the first one I received had scratches on the screen. After exchanging it at Best Buy, not even one month in, the OSD "joystick" is acting up / broken and with the OSD constantly popping up, the monitor is unusable. Since Best Buy's return policy for monitors is 15 days, I am now stuck working with Dell Support, which is absolutely awful. Instead of just sending me a new one, which they have in-stock, I get to wait over two weeks for them to send me what will likely be a refurbished one, because it is backordered?!?!. I would advise anyone considering this monitor to understand that you are taking a chance on yours never having any issue and then being likely being stuck waiting and hoping Dell actually helps...

Yes it looks great! I bought it. 5 months later my screen stopped working completely. I contact dell customer service they sent me a replacement that was refurbished that was also not working! Now I have to wait for the original one to arrive to there warehouse (10days) then to open a new ticket for the replacment. Its a joke.

Excellent monitor, this a 50 character minimum review

What can i say..i normally love Dell and AW monitors but this was did mot compete with my AW3432 dwf. The brightness was bad, qnd colors did not pop like my ultrawide did. I returned this.

This things radiates more heat then any piece of electronic I’ve ever owned. Extremely glossy and reflective screen as well. I’d soend the extra few hundred dollars to get a better built product. Aesthetically it is awkward, especially the stand.

Screen quality is amazingly good, my biggest complaint is the joystick to adjust settings on the monitor does not work, you can go left to right but not up and down, did some research and it seems to be a common problem with these that they refuse to fix.

I was mislead by the associate who sold me this monitor, I have cash in hand and just want to pay for my monitor and he is more intrested in running my credit even after telling him 3 times no! He said nothing will happen and I’ll get discount off the item. I didn’t get a discount only for him to say I didn’t pass the credit. He did not educate me on the product and let me know that a curve monitor will not work with adobe photoshop.

Green screened 3 times. Panel flickers in and out of HDR mode too much. Even after calibration colors are off. Bummer because I really didn’t want to have to get the Samsung version of this monitor since Tizen OS is a PITA. Oh well.

No aux cord so makes it a hassle to get any sound out

This is review is based off of Best buys lack of commitment to its loyal customers. I bought to pair with the 5090. I'm total tech member, and usually purchase all my electronics from BB. However, to let scalpers grab the new GPUs before offering it to loyal customers is a bad practice.

2nd one I’ve had where the display overheats and causes it to shut down. Luckily geek squad covers this but I have experienced thermal warnings and I’ve had other OLED TV and Monitors that haven’t given me this much of an issue

Purchased from Best buy, tracking shows it was never delivered. Best buy decided to keep my money saying that it was, even with me sending proof of the tracking!

The fact that it’s not bright enough defeats the fact that it is OLED

Dead pixel after just one year - I do have the warranty so I’ll try to get it replace but they normally don’t like replacing just one pixel I heard so that’s fked

This is probably the best 4K Oled monitor I tried as today. If you have any Alienware computer desktop or laptop you will love the integration, but if not no worries at all. The blacks are truly blacks and the peak of brightness is stunning, with a lot of colors profiles.

Incredible picture and smooth movement, but it died 6 days after the return window closed, won't turn on after trying all the quick fixes, so there's a grand down the toilet.

I’ve been playing on ultra-wide monitors for so long it’s refreshing to get back to gaming on a 16:9 aspect ratio monitor. The vertical real estate on this 31.6” screen makes up for the loss of horizontal real estate. I played an old favorite game “Days Gone” because of the amazing landscape graphics not to mention the massive hordes you encounter. I initially set the game for 240Hz that the monitor supports but the RTX-4060Ti couldn’t push without some lag so I kept the ultra graphics settings but throttled back the refresh to 120Hz and it was flawless. I plan on swapping out the graphics card down the road for something with a bit more horsepower but for now 120Hz is good enough with G-Sync enabled. At that setting and the 0.03ms response time I experienced no tearing or artifacts. Smooth as silk!!! With HDR with Dolby Vision on top of the 4K Quantum Dot OLED monitor and the images almost pop out of the screen. The distant mountains, trees and other landscape in Days Gone are crystal clear making playing the game this time around even more enjoyable. Setup was a breeze. The stand snaps into the back of the monitor with a solid click. Cable management comes up through the bottom of the stand and into the I/O section that has a concealing snap on cover to make the cabling disappear from desktop view. There is a generous amount of I/O. Superspeed USB 5 Gbps incoming from the computer with 3 Superspeed USB 5 Type A ports and 1 Superspeed USB 5 Type C port with power charging capability. There are 2 HDMI incoming (one with eARC) and 1 DisplayPort incoming. On monitor controls are by a bottom central located joystick. Instructions on how to download the monitor driver and Alienware Command Center and Dell Display Manager software for total control of your new monitor. I love the look of this monitor. Very clean and the snow white shell is pleasing, probably one of the best looking monitors I’ve seen in a long time. The customizable rear lighting adds to the aesthetics making it a great addition to any gaming battlestation. The curved screen gives you a more immersive gaming experience Hopefully soon I’ll be able to upgrade my graphics card to at least a RTX-4080 so I can take advantage of the full 240Hz refresh rate.