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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 90 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the AW720M Tri-Mode Wireless Gaming Ambidextrous Mouse's long battery life, sleek design, and responsive performance, highlighting its Bluetooth connectivity and customizable RGB lighting as positive features. Many found the mouse comfortable and lightweight, although some noted the high price point as a drawback. A few users mentioned the click sound as being louder than preferred, and some felt the size wasn't ideal for their hand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 90 reviews
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great mouse for Gaming or ACAD.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse and mouse for ACAD. I also used for playing with my go to game rogue spear and worked great. I also used for AutoCad and it was great too. Snaps and allows for drafting really nicely. I had set up with wireless, wireless with cord, cord, and Bluetooth and all worked great. Setup was a snap. Dongle use was easy. Bluetooth setup was easy. Obviously wired is easy too. Battery life is great. I am on day 4 from initial charge and and it is still running strong. I am able to just carry in my mobile bag and bring with me to and from my work and home with my hybrid schedule with no issues. Looks great. I got the black one. It looks like standard Alienware. Feels nice in your hand. Response is good. No lag. Slides and glides nicely. I like the magnetic disconnect. It is a new trend that I am seeing with USB C and works really well. Comes with everything you need in the box. Would recommend for gamers or ACAD users. Dell has always been a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very nice. I got it as an open box item. Im not sure if I'd pay full price for it, but it was definitely worth open box price. Buttons on both sides are a nice feature. I like that I can change the color of the alien symbol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Dpi

    Rated 5 out of 5 stars

    Great mouse and ACC Approved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alien Control Center had no problem picking up when it was connected. The dongle to charge the mouse works great and the mouse stays charged for a while. Easy to use, although when i increased the DPI to 26,000 the slightest movement put my mouse on my second monitor.. so heads up when increasing the DPI although can see it being useful in FPS games like COD and Warzone.

    I would recommend this to a friend
  • Pros mentioned:
    Dpi

    Rated 5 out of 5 stars

    Best Mouse in the Galaxy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse. Sublimely clean looking in white, it’s perfectly weighted and moves instantly, breathlessly at 25,000+ DPI. The lighting gives it a powerful look, capable of enhancing any and every desk.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With three ways to connect, great battery life, good looks, and responsiveness its hand down the best wireless mouse I’ve ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for years now works great. Only charged it like 3 time in 2 years

    I would recommend this to a friend
  • Cons mentioned:
    Click

    Rated 5 out of 5 stars

    Great Mouse.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. A lot of people complain about the click, but I don't see a problem with it. Alienware products have come a long way.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Wireless Freedom, Gaming Precision

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tri-mode mouse combines precision with flexibility. With customizable features, ergonomic design, and three connectivity options, it caters to various gaming preferences. Its sleek yet functional design makes it a standout choice for serious gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on my laptop. Long battery life and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nce mouse, nice design, ambiant light is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Loud click

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is good, it does offer tri mode connectivity as many other competitors doing in the market. However the main click buttons are LOUD! Not ideal for the office environment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and super easy to use. Probably the best mouse I’ve ever purchased as far as ease of use and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse if u Buy with discount, easy to use, Bluetooth mode works great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best buy ever.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life and the color combos. Works amazing and would recommend, especially if you want a full alienware setup

    I would recommend this to a friend
  • Cons mentioned:
    Click

    Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on clearance for $25. It clicks are really loud. Its great.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Best wireless mouse ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless mouse I’ve ever used. Build quality is fantastic and it feels liberating to not be tied down to a cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Ambidextrous Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for great ambidextrous and have an Alienware this is a nice option to consider. Has 2.4ghz wireless via USB C Dongle, will work wired or even Bluetooth. Mouse has a great feel to it. For me the downsides are the following: 1. I am right handed and my little finger on right hand kept clicking the thumb buttons for left handed user. 2. The Alienware command center software works and is functional but not that intuitive. Want to update the firmware for mouse? Its under the FX section! 3. There is NO Place built into the mouse like the pervious model to dock or hold the USB dongle. Bottom line if you are looking for a great gaming mouse and have an alienware computer go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Cool product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it feels and responds amd you can change the logo color and/or the way it pluses which is cool. I am happy that I purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Glowing alien

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse everything i could ever want lots of different ways to use and connect very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Alienware Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse and runs really smooth and the design of the RGB logo just makes it more appealing to use.

    I would recommend this to a friend
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