Customer Ratings & Reviews
- Model:
- AW720M
- |
- SKU:
- 6506431
Customer reviews
Rating 4.5 out of 5 stars with 90 reviews
(90 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the AW720M Tri-Mode Wireless Gaming Ambidextrous Mouse's long battery life, sleek design, and responsive performance, highlighting its Bluetooth connectivity and customizable RGB lighting as positive features. Many found the mouse comfortable and lightweight, although some noted the high price point as a drawback. A few users mentioned the click sound as being louder than preferred, and some felt the size wasn't ideal for their hand.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Click
Rated 4 out of 5 stars
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Click is too loud for my liking but the mouse is very nice.
I would recommend this to a friend Rated 5 out of 5 stars
Great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive, very happy! Would definitely recommend this to others.
I would recommend this to a friendRated 5 out of 5 stars
Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson enjoyed his wireless mouse and really likes it when it glows.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Gaming mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Still figuring it out. Sleek design
I would recommend this to a friend Rated 5 out of 5 stars
High overall quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming, high quality build in all ways. Feels good in hand and wheel is smooth.
I would recommend this to a friendRated 5 out of 5 stars
Great mouse, very pleased with my purchase!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is super comfortable and has a great battery life. The RGB is customizable though it is not very bright or color accurate (especially if comparing to Alienware keyboard/pc) Despite this I do not regret my purchase and would buy this mouse again!
I would recommend this to a friendRated 5 out of 5 stars
Alienware mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with this mouse. The same way I am pleased with my other Alienware tech.
I would recommend this to a friendRated 5 out of 5 stars
Shmaizera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the perfect gaming mouse , i will start using it immediately
I would recommend this to a friendRated 4 out of 5 stars
Good But it could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse works great and it feels great. My only issue with it is that I also have an Alienware keyboard and I haven't been able to make the mouse and keyboard match the FX lights
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very light and responds very quickly!! just as it says in its description
I would recommend this to a friendRated 5 out of 5 stars
Alienware mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for gaming! The mouse is functional, and lights up!
I would recommend this to a friendRated 5 out of 5 stars
Mouse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it some much no problems with the mouse and keyboard is a great pair
I would recommend this to a friendRated 5 out of 5 stars
Awsome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is working good with games. My daughter loves it. This is the best mouse I ever bought.
I would recommend this to a friend- Pros mentioned:Battery life, DesignCons mentioned:Price
Rated 5 out of 5 stars
Excellent mouse, but expensive.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Have many years of experience with Dell products, but this is the first time I ever delved into their gaming product line of Alienware. The regular Dell products are gerally very good, so I decided to see how this mouse would do, and if it is worth extra money vs the many very good logitech and microsoft mice I have that were half the cost or less. This is a light mouse, feather light. The clicks are of average sound (louder than the softclick logitec, little less than out of box corded dell mouse). The feel of the mouse, clicks and positioning of the buttons are good, ergonomics for me and being right handed, very good. The battery live is very good, came charged about 75%. I charged it up a week ago to full, back to 75% with many hours of gaming on it. Connection can be wired, Bluetooth, or 2.4ghz dongle. Out of the box with my MSI system this mouse was found and asked to paired, I said yes and it's worked great since. Responsive an I see no lag with it. The light changing colors is nice, not a bold as others. I have no issues with this unit, and give the quality of it at a 5 so far. That being said, I'm not sure it's really going to give anyone a gaming edge that much in any game from what I perceive between my precious wireless mouse (40 dollar microsoft one) and this. I also habe a few 60 dollar logitech and 20 dollar logitechs on other systems I use, again, not sure is see a whole lot of difference in response. Where I ding this is pricing. Dell has this for less than best buy, but I feel if this were 99.99, that would be ample return/profit on dells investment, and make the owner feel it was worth the premium price. I would reccomend this to friends because it's a good mouse, but warn them their wallet will hurt and they are paying for the brand basically.
I would recommend this to a friend Rated 5 out of 5 stars
Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was open boxed but set at a good price and it works perfect
I would recommend this to a friendRated 5 out of 5 stars
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My child loves it and was surprised by the gift. It matches the keyboard he got has well
I would recommend this to a friend- Cons mentioned:Price
Rated 3 out of 5 stars
Cheap mouse good software looks cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fills really cheap for what you are paying for unlike other competitors
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Harddrivespacemonstor,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware tri-mode wireless mouse. We are sorry to hear that you are not completely satisfied with the build quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance we recommend using the toll-free number or chat link below to reach a member of our support team.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 5 out of 5 stars
Alienware Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, very easy to use, and well worth the purchase versus the $20 options.
I would recommend this to a friendRated 5 out of 5 stars
Review 10/10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far 100! I totally recommend it special for gaming
I would recommend this to a friend- Pros mentioned:Battery life, Bluetooth, DesignCons mentioned:Price
Rated 5 out of 5 stars
High end gaming mouse - flexible connectivity
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Alienware Tri-Mode Wireless Gaming mouse is a gaming mouse which can connect via 2.ghz wireless, Bluetooth or tethered USB-C cord. It has eight programable buttons and fits in your hand nicely for gaming sessions or when working on an application the needs detailed control. It has RGB LED lighting accents which will sync colors when controlling it the Alienware Command center. I found this mouse provides good control and ergonomically fits well in medium to larger size hands. The mouse has detail control up to 26,000 DPI tracking 650 IPS and sensors capable of 50G of maximum acceleration. The buttons have individual spring mechanisms (left/right) that are supposed to be more durable than spring mechanisms (I have run into this on a few cheap mouses, where the left/right buttons lose their clicking ability). Overall, the finish of the mouse is pretty slick and smooth, but still rests in your hand securely it has a feel of quality, with a premium build. I have not yet used it in either of the wireless modes to test battery life and any latency, given the overall quality of the mouse I expect it to get close to the 420-hour battery life and to be responsive. Pros: - Quality build, feels good in your hand - Multiple ways to connect the mouse (tethered, Bluetooth, 2.4ghz) - RGB LED lighting - Responsive, with good performance Cons: - A bit pricey
I would recommend this to a friend





