Customer Ratings & Reviews
- Model:
- AWYA15-7749WHT-PUS
- SKU:
- 6358920
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the M15 15.6" Gaming Laptop's performance, noting its ability to smoothly handle demanding games and various applications. However, some users point to shortcomings in battery life and the noise generated by the cooling fans, while others mention heat as a concern, especially during intensive use. A few customers also expressed concerns about the storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Awesome computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small computer with incredible power for the size.
I would recommend this to a friend Bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier with my purchase, wonderful laptop and a dream to game with. Is a bigger laptop than pictures can show, and I mean that in a good way. Not “bulky” big, just not “small”.
I would recommend this to a friendGreat computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.several years to acquire this computer, good equipment, only that I have been with it for 1 month and I already had a hadware problem, I hope it's the only thing ....
No, I would not recommend this to a friend- Cons mentioned:Battery life
Best gaming laptop for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this pc! Always have been an Alienware user and this is by far their more impressive price of work they have put together! No issues and have used heavy since getting this laptop in! Only downside is battery life !
I would recommend this to a friend Great overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good specs all around but it is a little pricey for what it is. Love the screen even though its not 140! Keyboard is solid and the material used is premium except for the plastic at the back. Gets quiet hot and battery life is very low but thats how gaming laptops are in general
I would recommend this to a friendNice Comp.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice computer and looks amazing with the backlit keyboard being able to chance to so many different colors. Did think it was bit over priced but overall still liked it, if you have the money then go ahead and buy it! Shouldn't be disappointed!!
I would recommend this to a friendAlienware - open box was missing power cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.power cord cost $120 Saving because power cord was missing $900. You tell me, was it worth it? It's Alienware, it's awesome. Nuff said. Thanks Best Buy and Dell.
I would recommend this to a friend- Pros mentioned:Performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my husband has always wanted an Alienware laptop. He finally has it and loves it. It does everything he wanted and more. Well worth the money spent on it.
I would recommend this to a friend - Pros mentioned:Performance
Love to play it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids and I live this laptop since we can all do our work, watch videos or movies, and play games.
I would recommend this to a friend Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesomely fast, beautiful laptop, my Grandson absolutely loves it
I would recommend this to a friend- Pros mentioned:Performance
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great I love it. Powerful and can handle what game I play.
I would recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a present and my friend loves it. Great for older kids or adults. Not sure its worth purchasing for kids !
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Abby,
Thanks for your review. We're happy that your computer is performing well for you. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2QjKwGU.
Best,
Bryan
1-800-624-9896
Died Within The Month..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get an Alienware, the last Alienware I had was a 17 R2 with the 970m and I had zero issues with it. Moving on to buying this one I was excited & it was a good performing machine, let me be clear you can get MUCH more value & performance for the money. Anyways, this laptop blue screened on me 22 days into using it, so I contacted Alienware tech support & they were awesome & helpful but, we came to the conclusion that the Ram failed causing the blue screens. Due to the COVID-19 pandemic I was unable to obtain the part that I needed which was the motherboard cause the Ram is soldered onto the board meaning you can’t upgrade or remove the ram alone. So, I ended up returning the unit & not going with another Alienware. I went with the 17.3 Dell G7 with all the same specs but I also got a 1TB HDD plus the 256 SSD & I ended up losing out on the 144hz screen but I saved more money. Plus my new laptop I exchanged this one for is upgradable, so I can remove & or replace the ram HDD & more. For $1,899.99 this is NOT worth it to be honest with you, look around.. You can do better, I did.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Travis,
Thanks for your review. We're sorry to hear about the Blue Screen Errors that you had with your Alienware computer.
We're glad to see that you decided to purchase another Dell computer as a replacement for the computer that was not working for you. If you have any questions about your G7 computer you can check our Product Support Page here: https://dell.to/2Kt92mt.
Best,
Bryan
1-800-624-9896
Shuts down on its own
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less Than 2 years and it shuts shuts down on me for no reason. Not even heated up. I’ve had it safely placed on my desk and nothing has ever happened to it. It keeps just shutting off and restarting.
No, I would not recommend this to a friendGreat Gaming Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and structure of this device. It is fast and I was able to get a good deal. My son loves it most of all.
I would recommend this to a friendHorrible computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer over heated in the first hour. Took it back & exchanged it for another one. The other computer crashed . Returned that as well. Save your 1900$ buy something better
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to####### loud even playing ps1 games on it. Ridiculous. Do not buy
No, I would not recommend this to a friendGood gaming laptop if it works properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i received a defected item thats why i returned it! Packaging not good at all!
No, I would not recommend this to a friend- Cons mentioned:Heat
Completely baffled by the quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing looks completely baller and 100% money; that's where it ends. 1. Light bleed is beyond bad especially from both top corners. 2. Heat management sucks therefore you NEED to undervolt, which the average user won't do. (The motherboard is inverted, so re-pasting the cpu is a nerve-wrecking experience since you have to take the entire board out). 3. The trackpad, probably due to the coating they used to match the white paint scheme, is impossible to use with windows gestures. Simple things like 2 finger scroll DOES NOT WORK. Those 3 things points above were enough to make me return this very pricey machine. Had I kept it longer, I may or may not have ran into other issues, but at this point, I am glad I didn't keep it long enough to see!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .TechFreak,
We're sorry to hear about the issues that you've experienced so far. Alienware's Control Center does offer heating options to help control the overheating that you're experiencing on your computer.
If you feel like you need to re-calibrate your touchpad you can follow these steps:
Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02.
If you need to reach out to Dell's Technical Support Team with additional questions, you can contact them here: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896