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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 635 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 635 reviews
  • Pros mentioned:
    Performance, Ssd

    Rated 5 out of 5 stars

    must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid performance ,steady frame rates powerful gpu with the seductive rgb and the known alienware quality parts

    I would recommend this to a friend
  • Pros mentioned:
    Display, Speed

    Rated 4 out of 5 stars

    Fantastic product. Worth for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has an awesome display, great speed, and average camera quality. Overall, it is a fantastic model with a stunning performance.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! did some video editing, rendering took 45 seconds instead of the 30 minutes I'm used to. It was just a small video but that was a great improvement. It is just the right size, fits in both of my computer bags. I was concerned when traveling but it also fit my swissgear backpack. It doesn't want to charge in my car, evidently it needs more juice than my car can provide. Excellent purchase, I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Replaces desktop and supports 4 monitors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace a much older desktop. I paired this laptop with a 4 HDMI port docking station to connect with four 21" monitors. Most reviews that I read prior to purhase indicated that it is very noisy due to the fans required to cool the NVIDIA gaphics card. My setup and use of the laptop to run 2 different stock trading platforms (Streetsmart Edge and Thinkorswim) does not cause excessive noise levels/heat. The graphics are a a great improvement for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ssd

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well under load whether it’s gaming or editing. Expandable Memory and a secondary M.2 slot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware M16 R1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder than lots of other laptops I have had, it worked fine for big games.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Big, Heavy, and Awesome!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This M16 is basically a mobile desktop. It's big, heavy, and has crazy power for a laptop. I ended up returning it for a ROG G14 because I wanted something more portable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Perfomance & durability, there is something not comfortable issue is too heavy and charger as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Alienware computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It’s fast, works well. Only downside is that it’s heavier than most laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome product, great deal, must buy :)

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at such a great price. I bought it during the Black Friday Sale and this has to be the best purchase I have ever made. good battery life along with the sound system and overall great graphics. It has helped me with my training LLMs, creating huge 3D models and renders. works great and I never faced an issue and it has been almost 6 months now

    I would recommend this to a friend
  • Pros mentioned:
    Ssd
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to add RAM and a second SSD drive. Fans can be a little noisy but they are adjustable in settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Features/Perfomance for the Sale Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's DELL that means bloat and bad Dell Apps. Once removed this computer works fine. I have owned Alienware computers since 2016. All have one thing in common; Dell apps that cause errors and other issues. The main offender is the Dell Support Assist. I have found that this app causes all apps to "Reconfigure" themselves every few hours and with all boot/restart. Although the user will not notice any issues it will eventually slow down processes. Even the Alienware Command Center installs a support app for updates that also will cause these app reconfigurations. Most of these are apps are redundant to Windows processes you can already run. So I just uninstall the Dell apps and check for updates manually. The PC runs more efficiently without potential issues. As for performance, this laptop configuration is great. I have had no issues with frame rates and all my games play just fine. Noise is not a real issue. The fans do not run for office/web stuff. Gaming the fans will run but are not bad. With headphones you can't hear them. Don't forget, this comes with a literal "Brick" for a power adapter. It is 330W and does not fit easily in any bag. Dell does make a little smaller 330W adapter, but you have to order thru Dell to get it. Best Buy does not offer the option. Bottom line: This laptop is a good deal and performance for the sale price. I would not pay list retail for it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop but……

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for daily use. It can play pretty much any game I throw at it on ultra settings 1440p. I upgraded the ram to 32gb and it made a pretty decent difference. The 2 biggest cons I have are it is very loud and the battery life is terrible. This is to be expected with larger form factor gaming laptops but I’ve seen others handle it much better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, cold and faster, I like it. Coooooooooool

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Alieware M16 Honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size laptop for gaming basically anywhere, all the features you need for casual and competitive gaming. Battery life could be better when running graphics at max. Laptop is fairly lite but when paired the power brick it feel almost like you're a bowling ball. RGB lighting during gaming play and powering up or down. Perfect laptop for school any job or for any business meeting.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Best computar The best computer I've ever had, fas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer I've ever had, fast and beautiful, as well as using it for my work and also for leisure

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good one gaming but stuck with the rest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop good on gaming, but when I use it for excel or Microsoft office. It’s so bad

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello CaoMinh,

      Thank you for taking the time to leave us your review. We are sorry your Alienware m16 did not meet your expectations. We appreciate the feedback you have given and will use it to help improve our products. If you need help, please use the following information to contact Dell Support at your earliest convenience.

      If you have any questions or concerns regarding your Dell computer or need technical support, please don’t hesitate to contact the Dell Support Team at the information below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Jay@Dell Dell

  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    10 stars if possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast! So smooth! Durable, Clean, visually appealing. The best laptop ive ever used

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice little gaming rig.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun computer. Very fast. Runs all my VR equipment. If you need a fast computer for gaming, VR, or experiments this is a good one. Might be overkill for office work, but it is super fast for that work too. Has all the connectors that I needed. mDP, RJ45, HDMI, USB-C/A. Sound is really good but not quite amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It's Alright Most of the Time

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it's great, though I've learned that alienware can be a little quirky to say the least, never had a computer give me this much anxiety before. Though for the most part it usually runs decently

    I would recommend this to a friend