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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 635 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 635 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when was on sale! but wouldn’t hesitate purchasing full price. great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gaming laptop. The power, performance, and storage that you need.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Performance

    Rated 5 out of 5 stars

    Buy it if you can

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this device. Smooth gameplay, great display.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good device for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performs as expected. Other them battery life not as expected when it last less than 2 hours on a full charge, I have no issues with the device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Truth SA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fast, works well. A little heavier than others but weight is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    It’s pretty fast laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alien m16 is a laptop with fast game performance, but the sound is too loud and easy to heat up.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Alien ware laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Its really fast and Graphics are really awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop i have got it runs anything on ultra with no issues

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Tbd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingers crossed it was worth the money. Clunky, but apparently thats by design. Hopefully the extra weight isnt too much of a bother. Not enough time yet. Best Buy offers another brand that is slimmer but the same price. If I had seen that when I may have purchased that one instead it has an I9 vs I7 as well. It is also thinner and more light weight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great build quality and performance.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality and performance. Lots of ports as well. My only issue is that most of the right side is vents. When using the mouse on the right side, the hot blows onto the hand and mouse. I have other Alienware peripherals so thought I'd try this out. Very nice gaming laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great. Overall a good purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs cool and quiet. Biggest issue is the 4070 not pulling more than 90-100w. Apparently this is an issue with all 4070's and lower on laptops. Alienware software, while it has gotten better, still is a downside. It can be slow and buggy still at times. Display isn't as bright as I'd like. Overall, it is a great mid range laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Alienware around Black Friday. $600 off. Great gaming laptop. Kills the games i’m playing. Two critiques. One, it runs hot like a lot of gaming laptops. Buying a cooling pad for it. Two, power cable falls out too easily. Be careful when moving it around as canle will fall out. All in all very happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Weight

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy, very heavy laptop and annoyingly large charger too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great gamming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is extremely fast and has plenty of storage

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gret Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with awesome graphics. Fast with lots of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as it gets.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I messed up by buying it at full price a day before it went on sale... (lol) Regardless of that , ive had 3 alienwares previously. This however, is the first ive purchased new myself. My last model was the ryzen 9 2021 version with a 3070. That model was HOT. It was very powerful but it had cooling issues which ultimately led me to getting rid of it. I was skeptical once again going back to alienware. With them not having the overall best reputation , espically. I glanced and look at reveiws for hundreds of new laptops and this one caught my eye. This laptop fixed all problems of the previous generation and is seriously a beast, No backlight issues, runs super cool, and no more bs from alieneware command center. If your wondering if alienware got their stuff together the answer is yes! This laptop is built like military grade and its super high quality. Yes theyre expensive, but you get what you pay for truly… Give alienware that chance they deserve.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Fast, good video, runs everything with ease. Camera is not great but I’m using a 4k webcam so not an issue. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would like Alienware. Figured the hype was over-inflated...I was wrong. I love my new Alienware laptop. Alienware can be pricey. If you can afford Alienware I recommend biting the bullet and getting one. I did upgraded the RAM from 16 GB to 32 GB and upgraded the storage from 1 TB to 2 TB.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything we wanted it to be! Its fast, quiet, keeps cool, and has great graphics. This is used for Game Design/gaming, and is stunning. The ability to customize the backlighting of the keyboard and Alien display on the front added a great personalization and 'wow' factor. Love this device!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre built

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you want a PC that you don’t really need modifications starting out, but is super pricey up front. If gives me a hiccup sometimes trying to load certain games/mods let alone head set but I’m still learning so can’t fully blame PC yet.

    I would recommend this to a friend