Customer Ratings & Reviews

Good computer fast, not the best battery life, great keyboard and backlighting. Comparny manufacturer can have stocking issues like small flaws so make sure to look over the computer for flaws in the hardware.

Well, there are some positives to this unit. The fans are not remarkably loud compared to other laptops I’ve tried. However, please understand that the power brick weighs nearly 5 pounds and the laptop itself feels nearly a solid 10. Theres additional depth to the laptop which i feel is a design flaw but that also be why it stays relatively cool compared to the ROG Zephyrus 2023 when running call of duty. I bump this up to 4 stars if you understand this laptop actually runs best when bound to a desk and not for taking from place to place.

This computer is AMAZING! The customization is unparallel to other gaming laptops. The graphics, color, and quality is phenomenal. With its ultra-fast processor, it makes even mundane tasks easy and a blast!

Alien ware is out of this world. From the light up keyboard, to the high performance the m16 delivers. If anyone is thinking about a quality and sleek performance machine then the m16 by alienware is for you

This is one of my first and maybe last gaming laptop I will purchase and low key this thang kinda fire it runs pretty good even the heavy games such as rust it goes very nice with it and any other games I can think of. Low key 10/10 money worth it.

Upgraded from Dell G7 to this laptop. Must say the performance is really impressive. But the ports are a little bit disappointing, the two USB ports are not next to each other, so it gives me trouble connecting my external keyboard.

Pretty nice product !! i must say !! i love the performance of this beast !!

Amazing Laptop, I’ve had every high end gaming laptop ranging from $2000-$4000 and for the price this Alienware outperforms the Rog , Lenovos liquid cooled, and the m18. Great performance, quality build.

Works great even for gaming for longer period of this. The downside though is the fan is loud. I'm using headphones while gaming so not really an issue for me. Maybe for some.

Awesome laptop for both high level school work which I needed for my Machine Learning training models, provides a high performance gpu and also is good for playing the most latest games in high settings!

This laptop is by far the best gaming laptop. I’ve owned the graphics and pitch quality is something like I’ve never seen..

I got this bad puppy on open box when it was on clearence for $1k when it was going for $1.4k on clearence and right now its $2k. Please please please wait for clearence sale. Runs cod and fortnite pretty great.

Really good laptop runs every game smooth and fps is clear

System has ZERO issues and feels sturdy. 1 star lowered from 5 because of the lack of 10-key and same lackluster Alienware Command Center that can give many driver/feature issues.

Overall, positive first impression of this laptop. Like the screen size, keyboard, etc., but this thing is a beast - 7lbs without the power supply, which in and of itself is huge. Now to find s laptop bag that it'll fit in.

Pretty great computer. Wish the battery was a little longer lasting, but considering the games im playing i think its pretty good.

For the write person this is an amazing laptop but if you need something light and portable look for something else the laptop and charger combined weigh 10~ pounds or so.

It is good laptop but heavy and charging i got brick

The laptop performs alright but I was disappointed that the Motherboard for the Intel Core i7 does not support 5600MHz. Even though the preinstalled 16 (2x8)GB DDR5 RAM is 5600MHz. Best Buy should do a better job of clarifying which configurations the Questions and Answers section is referring to as many questions are directed toward the RAM and if it is upgradable. After having felt like I did my research and to find this out is a bummer and honestly, I may end up just returning it.

Extremely powerful, extremely loud, runs everything smooth as silk. Had some issues with one of the fans but dell promptly fixed within 2 days. Customer service is A+.