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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 635 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 635 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Purchased while on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with how powerful this laptop is. It handles every task faster than I expect. The laptop is also compact and the light. I have no complaints about this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great gaming lab top

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy husband loves it, very durable and fast start up

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Not for those who likes to travel lite.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, positive first impression of this laptop. Like the screen size, keyboard, etc., but this thing is a beast - 7lbs without the power supply, which in and of itself is huge. Now to find s laptop bag that it'll fit in.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is opened box but it seems really good and have wonderful performance. This is the best computer I used. It can easily run all the games in steam and Epic!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Value, Great Gaming PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC is great at maintaining performance and adjusting itself for your Video Game Graphics needs. I have not been disappointed. The battery lasts a long time, the screen is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is top notch. The gaming experience on new games, Alan wake 2, Destiny 2, Call of duty 3 Remarkable! Great build quality, sepf management tools, insanly fast. Anything that I do on this machine is with ease. Typing opening apps wifi connection I can even wirelessley connect to other monitors or tvs Monitor is crisp and clean not to mention Dolby Atmos sound Checks all of the boxes for a complete media experience And if your a designer and use illustrator, plenty of grphoc acrd power and ram to ensure you dont bog down Buy this and dont think twice, cheaper gamimng laptops dont even compare Imcredible value!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Alienware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from my old windows 8 computer.I like the new layout and the speed Glitched on my first update hopefully that was a one time thing.otherwise very much enjoying it

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Highly recommend, though headset/earbud necessary.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been everything that I hoped it would be so far. A headset or earbuds is necessary for an immersive gaming experience because the fans are on the noisy side. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year use review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review comes after a full year of use, and I want to to say that I bought the laptop unsure of the quality of Alienware and this laptop has blown me away. Super easy to use, it lasts, everything from gaming, homework, work, or just plain watching movies and shows it does a great job at. Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Prefect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is highly impressive .It has played every game I tried on it so far at optimum settings and visually beautiful . Definitely a perfect choice .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good value for a gaming laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying this laptop. It runs great and have no complaints. Some may not like that there is not a number pad, but I don't miss it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love this computer. I will say that it is NOT quiet but it functions awesome. Have found a game I can’t play. Runs smoothly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Changing laptop brands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the need for a better gen laptop to game with which ailenware did not disappoint, much better speeds and reliability and fairly quieter then most leptops.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Strong laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really strong laptop. Only complaint is the power cord doesn’t seem to insert fully into the machine. Kinda strange.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my husband. He absolutely loves it! The graphics are so nice on this pc, The only thing is that you have to buy mouse separate

    I would recommend this to a friend
  • Cons mentioned:
    Power brick size

    Rated 5 out of 5 stars

    AW review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intel Gen 13th issues are shown here. And power brick weighs a ton

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Faster, cooler and quieter than my last. I use it for both gaming and school work and couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Really Good Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good gaming laptop. I’ve been playing Like a Dragon Gaiden for a while, and it holds up really well. Overall, I love this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    According to my son...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the computer for about a month and one week. It runs smoothly on games such as Elden Ring and Jedi Survivor. The set up of my keyboard via Alienware was very intuitive and user-friendly (especially being able to customize any individual key's lighting). Its battery lasts long relative to other laptops (pretty cool considering the computing power going on). The fans are a tad bit loud, but that seems to be par for the course for any laptop. It goes without saying that the graphics are very crisp!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team. I love it, I can play the best of the best. In a cold environment.

    I would recommend this to a friend