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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 635 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 635 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy costumer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is I got this computer for my 20-year-old son and he is super super happy. He’s fascinated with the graphics and loves his computer..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Great machine overall!! Looks great, performs amazing and battery last way longer than any previous machine I’ve owned!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    M16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. I did however upgade the RAM from 16 gigs to 32 gigs. Plays games very well and also does your normal use well too. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop for over a month now and it's performing great! Everything I expected! I'll likely buy another like it next year so I have a dedicated gaming machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    basic for development

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough internal expansion slots to increase the storage capacity and RAM, essential for improving performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beast laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this beast. So far nothing this laptop cant handle. If you press f1 an extra fan kicks in for extra cooling to help performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you would expect from a Alienware laptop, I got a great deal since I got it for 1,199 so is a 10/10. But for 2k there’s better options

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer. Plays high level graphics games without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and build quality. Has an extra slot for another m.2 and swap able ram. Battery life is about 3-4 hours

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware M16 over everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the most amazing PC I've ever owned, Everyone should get an Alienware M16, this is the way.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Alienware laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and cool laptop from Alienware. A lot cheaper than buying a desktop version and takes up less space, cool, beer… Freeze available for the Alienware laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Insane

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a gaming PC so to now own this beast it is insane. Super fast, sturdy, and can play my PS5, XBOX, & other games on it. 100% would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    NICE BUY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good overall. For work or games! Does not stay too hot.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Alienware beast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for a few months now and it is a beasts. I would recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great machine Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good machine and can run really depending games like star citizen. My wife wants one now as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer fails to recognize HD/SSD after 12 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 14 months, computer failed to recognize SSD/HD. All tests show the SSD working normally, but after 5 minutes of being powered on, the computer shuts down and goes into HTTPS Boot mode. Updated BIOS, tested the SSD, tested the connections, etc. -- everything is working normally but still have the same error every time I boot up the computer. Since it is 2 months outside the warranty window, I now have to pay for repairs. There is another reviewer here that had the same issue *just weeks* after buying the computer so it seems like a known problem. Very disappointed to have to pay for repairs a little over 12 months into ownership of a $2,000 computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gamer laptop ever really good, we play world of Warcraft and Anno and the graphics are amazing

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. The only complain (understandable) is the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very good! It's fast and it's great, my work apps don't crash at all. I'm in love with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great relation price - features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought it at sale ($600.00 discount), at that price I think it is a good price - features relation. I'm not a gamer per se, use it mainly for work and occasionally gaming. Installed GNU-Linux in it, had to install Debian 12 Testing as the Stable version had a problem in the installer, I thin it is due the Kernel version (Ubuntu 22.04 also is installeable). Overall a good computer if you buy it at sale.

    I would recommend this to a friend