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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 640 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 640 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very good! It's fast and it's great, my work apps don't crash at all. I'm in love with him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Laptops have one downfall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing and will run anything you throw at it, the build quality is all metal but the armrest has a soft texture to help with fatigue. Now for the worst part that comes with any and all gaming laptops. My unit came with screen bleed all over but at the top right corner it was showing badly. If you are spending upwards to $3000 in a gaming laptop make sure you return it for one with as minimal IPS bleed as possible. Other than that I think Alienware did great this year with their m16 and m18 lineups.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. The only complain (understandable) is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great relation price - features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought it at sale ($600.00 discount), at that price I think it is a good price - features relation. I'm not a gamer per se, use it mainly for work and occasionally gaming. Installed GNU-Linux in it, had to install Debian 12 Testing as the Stable version had a problem in the installer, I thin it is due the Kernel version (Ubuntu 22.04 also is installeable). Overall a good computer if you buy it at sale.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old love his first gaming laptop. It was very easy to set up and has an amazing display and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Data Science Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Using it for data science and machine learning instead of gaming and it works well for this use case.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Highly Recommended!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, makes gaming a breeze and pickup was even easier!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and keep using it for gaming. It is hard leaving a comment for 50 characters.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    alienware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monster is a perfect purchase. Worth the money. I love the RGB lights and the overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Alienware M6 laptop, Best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved 2 years to get it. Great laptop. Thank you. Quick fast and sharp. Window pro perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Team Alienware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop exceeded my expectations. The 4070 in it runs games really smooth and almost as fast as my desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop High quality High Speed and very strong

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer fails to recognize HD/SSD after 12 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 14 months, computer failed to recognize SSD/HD. All tests show the SSD working normally, but after 5 minutes of being powered on, the computer shuts down and goes into HTTPS Boot mode. Updated BIOS, tested the SSD, tested the connections, etc. -- everything is working normally but still have the same error every time I boot up the computer. Since it is 2 months outside the warranty window, I now have to pay for repairs. There is another reviewer here that had the same issue *just weeks* after buying the computer so it seems like a known problem. Very disappointed to have to pay for repairs a little over 12 months into ownership of a $2,000 computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Problem in sleep model

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is highly possible to be dead in sleeping model. Other performance are good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Super cool laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got used, but worked great. Quieter than expected. Battery about as anticipated for a gaming laptop. Good design, cool RGB's.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good devive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works good, it is fast, and works perfect for what I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super Alienware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest laptop i ever bought its hands down better than all the others i have tried

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect for what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing design and functionality, my son wanted a gaming laptop and this fit the bill perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system with enough expandability for memory and storage upgraded

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Value, Top Notch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop can do anything!!! Well worth the price and performs flawlessly!!!

    I would recommend this to a friend