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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 635 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 635 reviews
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very good, something I didn't like very much is that the fans make a lot of noise.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Perfect for gaming and schoolwork on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Fast and upgradable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and upgradable. With one additional M.2 slot you can easily add 1TB or 2TB of SSD storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer if you buy it new. Open box have some few problems like overheat and Blue Screen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Totally worth it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gamer loves it. The graphics sounds and lights are amazing!! Definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Powerhouse PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and outstanding graphics capabilities. Screen is great and it’s very sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    High performance gaming/work life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs my game and AutoCAD in a high performance and fantastic resolution

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Computer Ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best gaming computer ever!!! Will work great for college for engineering!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancé as an upgrade from her 2060 laptop and it has been amazing. She gets great frame rates, the temps are about as decent as you can get. I do recommend doing a reset of windows to get rid of most of the bloat (Alienware software reinstalls itself) but other than that this laptop has been nothing short of fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like a charm, i bought to model 3D design and for rendering. In my previous laptop it took 1 hrs and in this new laptop it ran in 15 minutes. That’s really cool. I was expecting clean and clear display but i was disappointed. And also I observed a Green color brightness and was dominating for black background. I think if i install more Nvidia drivers it would have improved display and refresh rate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop, 1000% better than my last one, which was some cheapo little Asus. Runs games flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop if you’re into gaming and have school. Great graphics for gaming good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Goog job with this gaming computer the best comput

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer i like everything this gaming computer is the best

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Bang for your buck laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what you get. The screen looks awesome, and it's not terribly heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best laptop five stars. I recommended you gonna love it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming Computer for Teenager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming computer. Bought for my child. Has the performance for todays online gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming & editing laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried to steer clear of Alienware for so long, I never realized how great they’ve become. Sure it has quirks, like a slight pause between GPU & CPU video, but otherwise, this thing is POWERFUL. I love it. Just wish the display was a tad brighter. Would recommend, just turn the lights down low or off in the room. I use it for editing in premiere pro and gaming. PS: the power supply is HUGE compared to what is necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still 5 stars, but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I would initiate it as a desktop laptop first (it's heavy on its own, plus an absurdly large power brick)." Secondly, even if you're just browsing the internet, the laptop gets quite warm, even hot, which is puzzling since the workload is not substantial. Thirdly, it's unclear in the modes. In the 'quiet' mode, all the fans kick in, and it's very loud But it's a superb and high-performance laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, but 1 thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would put five because overall pretty good but the Alienware command center isn't fully functional doesn't have all the tabs so you can change the color of the keyboard and do other things. The fixes that are online are complex and the one offered by Dell is complex. Computer should come with functional command center.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, runs smoothly, a little loud but its to be expected from a powerful laptop like this.

    I would recommend this to a friend